Email slow to load in mail app with iOS 11

OK, so looks like all my excitement is for not, I simply can't believe it, 45 minutes of perfectly working email and now its lagging again, this is seriously frustrating!!!!! I think we got bum devices, never had a problem until I got into a new IPhone 7 and IPad Pro this summer!!!!!

I have a feeling I will be doing the same thing, this is sooo painful!!! They now have me taking my phone into an apple shop to have a tech test it, honestly I hope its the phone!!!! Give me a new one that works!!!!! Argh

Just for those rare corporate users out there, neither Edison Mail nor Outlook for iOS supports encrypted emails (S/MIME). They can encrypt the communication to the Mail server just like going to a secure Website, but the email itself cannot be encrypted nor digitally signed to verify its authenticity. The process of using PGP encryption is similar with these apps, however, as it is to Apple's Mail app - you use a third party app like oPenPG to basically copy and paste between Mail and a third-party app which can handle the encryption and decryption.

Apps like R2Mail2 on Android support both PGP and S/MIME natively for a seamless experience, plus it has a beautiful dark mode that's so easy on the eyes, and can color-code each account in a unified mailbox. Basically, after using Android for Mail and phone calls out of frustration for a while while I tried desperately to fix my iPhone, I can tell you my next phone will be an LG, not an Apple.

And if you do not encrypt your email, you should seriously consider starting. It's free, and while not as easy as flipping a switch, it's fairly straightforward and totally transparent once it's set up.

How many updates after iOS 11? 10?

That’s how many possibilities Apple has had to fix the issue.

Maybe “email” is the next thing they want to cut out from their products. Like they did with the Mac and superdrives 😉

hi Daryll, thank u very much for response on this issue. just to clarify you said get your IT dept to send a certificate, which IT do u mean?? cell company, email server? or...? also by my certificate there was no button just the number 😕 thx again, appreciate any help.

P.S. im so super very annoyed with apple lately, it's getting worse and worse.

I just ran the latest updates to my MacBook iMac, watch and iPad Pro and iPhone 8Plus. Email is a mess. Deleted emails don't delete. Takes forever to download emails (Google and iCloud) on all of my devices. I have used Apple since the 1984 Macintosh came out. I am to a point that I hate turning on any of these devices. It is horrible. Sometimes short form of email comes up but when you open the message, loading starts and may take a minute or much longer. Not usable.

Used a call to Mac Support and after getting transferred when first person couldn't help me, a supervisor thought she solved the problem. Within an hour same problems returned. Would love to pitch both email apps but don't know what to use and how to save my archived messages.

This stupid software won't even let me delete junk and trash messages unless I try repeatedly. If I delete a message in my inbox, it comes right back. Ridiculous.

After reading all the suggestions and comments, it baffles me that Apple is not listening or at least acknowledging this issue. It appears that Apple development team is in total denial and the Apple user world is paying the price. We are a far cry from the Steve Job era when quality was on top of the priorities of the company. As a former IT professional, I wonder why Apple developers do not seem to test their updates before releasing them, something that has been prevalent in the past couple of years. And there is the obvious refusal to admit unless the issue is so big that the press media imposes reaction from the Apple company (remember The iPhone slow down?). I had a face-to-face experience at the new Apple campus customer center. I brought up an issue when my partner iPad Pro would not stop asking for a password every two minutes. The Apple employee was offended by my suggestion that it was an iOs bug since it was a new problem following the latest “upgrade”. He vehemently denied that it was an iOs problem, almost suggesting that I did not have enough knowledge to make such comment. Guess what? The same night, while trying once more to figure out the problem with Apple phone support, the specialist suddenly said that I was right and that my problem would be resolved the next day with an emergency upgrade. At the end of the day, Apple needs to return to high quality control that created the worldwide following of its devoted users who have made this company so successful. Short of doing this, there will be a steady exodus flow from the customer base to other solutions. Thank you everyone for all the research and suggestions, something we should not have to do in the first place when paying premium price for the product.

YOU ARE SO CORRECT THAT THIS IS NOT THE APPLE OF STEVE JOBS. More like the Apple that experienced a huge drop off in product quality during the John Sculley reign. Really is kind of amazing that his software has had so many issues.

”What would Steve say?”

All software has issues but one that cripples something fundamentally critical as email is simply unacceptable.

“Who the h**l is responsible for this?”

...should have been fixed in a week. This is just hopeless.

And to top it off - Apple has yet to acknowledge the thousands of affected users (in this ONE topic)! Are we really supposed to believe Apple doesn’t have anybody monitoring their own forums? I guess they enjoy seeing people struggle with their software🤔

It doesn’t work! I’ve tried all of it and on my Exchange, gmail, and custom accounts. So it’s not the email server, it’s Apple. Is this another ploy to get us to buy X? I’m seriously looking into Pixel or Samsung.

Hello everyone,

What surprises me the most is the total silence from Apple on this important issue. It feels like a slap in the face to the millions of Apple product buyers (Yes Apple, we are paying a high price for this and made you rich) who have created a worldwide community of Apple product and software solution users and followers.

I would have expected some communication from the iOs development team by now and I feel (like many around the world) that our fervent support has been betrayed by Apple. Perhaps, it is time for the major media outlet to talk about this problem, especially when competition is trying to give our preferred company a run for its money.

Today, as my partner was upset at her iPad Pro inability to load and display e-mail, I felt numb by the total lack of respect from Apple. You can be the richest company in the world but you cannot forget who made you that way. GE is learning this the hard way.

Apple has clearly communicated, thru their lack of communication, that they do not CARE about problems that only affect TENS OF THOUSANDS of users. If it were millions, MAYBE they would show up in this forum?

I wonder if they ever think about the COST of not participating/helping in their OWN forums? Talk about a PR disaster... I recently purchased my first Macintosh computer - a 27" iMac. While I like their hardware, I am totally under-impressed by their lack of professionalism - evidenced by NO COMMUNICATION to us in this post! So as quickly as they gained a new customer (which took over 30 years in my case, being an avid Windows user), they have lost me as a customer going forward in just a few months 😟 I will also stop buying iPhones personally, and will recommend all my clients stay away from Apple products - period! Bye Bye Apple!

How do I get a certificate? I don’t have a company IT Dept to call.

I’ve read the previous posts and have no idea how to get to the Exchange server for my yahoo mail...

I use iPhone and iPads - all with the same issue.

Help! Thanks!

I see at the bottom where it says 'certificate trust settings' but there is no option to change the 'Trust Store Version'.

I've sent a request to IT for a certificate. What if they don't have one? What else can I do to get my exchange account to load and work properly?