Email slow to load in mail app with iOS 11

Apple’s Mail app became slowwww on my iPhone 6s ever since I upgraded its iOS from 10 to 11 a few months ago. The other day I foolishly upgraded my iPad from 10 to 11 too and guess what? Mail became so slow it was futile! So, like I did with my iPhone, I switched to Microsoft’s Outlook for iOS app and all my emails were immediately accessible! I have an Exchange account. Apple continues to have their head buried in the sand on this longstanding bug 🤔

I totally agree as have same sloooooow yahoo & iCloud e-mail using native mail app since updating iPhone 6 & iPad Air 2 to iOS 11... is anyone from Apple monitoring these posts? I’m amazed if no Apple employees or developers dont have same issues!

I have been on the phone with Apple support the last couple of nights trying to get this sorted because I’m so sick and tired of it. Was dealing with a very nice young girl last night we have factory reset my phone and my mail seems to be coming in fine now, next step is to restore from my last back up last night and see if the glitch comes back, she did go online and read this entire thread while I was on hold and also checked to see if there was any info posted from their development team ( which I don’t think there was anything surprise ) the most promising tech-support yet,

OK, so this appears to have WORKED !!! I can‘t believe it. 🙂 It was a process to go through for sure so give yourself the time to do it and wouldn’t hurt to have apple on the phone to assist (there is one step in the process that if you make the wrong choice you will not be able to recover). Back up your phone, factory reset, restore your back up. Again, would be wise to do with Apple on the phone, between stages you can request a call back (ex. the factory reset takes time, have them assist you with the back up and reset, while it is resetting schedule a call back to assist with restoring from back up then while it is restoring the backup schedule another call back to ensure that once it has reinstalled your mail is working correctly with no lag time with mail Opening). So glad to have this fixed! Happy Saturday 🙂

OK, so looks like all my excitement is for not, I simply can't believe it, 45 minutes of perfectly working email and now its lagging again, this is seriously frustrating!!!!! I think we got bum devices, never had a problem until I got into a new IPhone 7 and IPad Pro this summer!!!!!

Your experience and short lived joy at a problem seemingly solved, only to be frustrated yet again, is typical of the experience suffered by many Apple Mail app users on this forum since the intro of iOS 11. It has nothing to do with your hardware.

Ditch the Apple Mail App and switch to one of the many better performing alternatives. As I have mentioned many times before, Edison Mail App is terrific.

Out of desperation, I simply factory reset my iPhone, and did NOT restore it. I manually went in, and set up all my accounts, added my Apple ID, re-installed apps, and treated the device as a new one entirely. It took me well over an two hours just to get emails, contacts and calendars back.

But after close to two weeks, email is back to normal, and iTunes even stopped duplicating playlists. My wife, who got a brand new phone and migrated her data, has the problem. My antique phone is fine.

I think the core problem is perhaps somewhere in the update/upgrade process, and starting from scratch is the only thing that helped me. I've been running lean, too - just email, some news and travel apps, and one single game. But hey - I can email again without my blood pressure spiking and without it being faster to get in the car, drive to my office, check my email, and return home.

I have a feeling I will be doing the same thing, this is sooo painful!!! They now have me taking my phone into an apple shop to have a tech test it, honestly I hope its the phone!!!! Give me a new one that works!!!!! Argh

Correct. The pre installed Apple App called “Mail” where you setup your email accounts. That’s what I am talking about.

From my experience the problem lays between this App and the intro of iOS 11. Never had any issues with the Mail App until iOS 11 and, as demonstrated by the endless correspondence in this forum, Apple appears to be in denial that such a problem exists.

Since I was unable to return to iOS 10, removing the other part of the equation, Mail, and replacing it with a 3rd party substitute, Edison Mail, worked for me.

Thanks everyone for all of the suggestions. I have the same issues, but more recent, on a new iPad pro and iPhone 8. I have just followed the suggestion of installing Edison Mail and so far it works perfectly.

Just for those rare corporate users out there, neither Edison Mail nor Outlook for iOS supports encrypted emails (S/MIME). They can encrypt the communication to the Mail server just like going to a secure Website, but the email itself cannot be encrypted nor digitally signed to verify its authenticity. The process of using PGP encryption is similar with these apps, however, as it is to Apple's Mail app - you use a third party app like oPenPG to basically copy and paste between Mail and a third-party app which can handle the encryption and decryption.

Apps like R2Mail2 on Android support both PGP and S/MIME natively for a seamless experience, plus it has a beautiful dark mode that's so easy on the eyes, and can color-code each account in a unified mailbox. Basically, after using Android for Mail and phone calls out of frustration for a while while I tried desperately to fix my iPhone, I can tell you my next phone will be an LG, not an Apple.

And if you do not encrypt your email, you should seriously consider starting. It's free, and while not as easy as flipping a switch, it's fairly straightforward and totally transparent once it's set up.

How many updates after iOS 11? 10?

That’s how many possibilities Apple has had to fix the issue.

Maybe “email” is the next thing they want to cut out from their products. Like they did with the Mac and superdrives 😉

hi Daryll, thank u very much for response on this issue. just to clarify you said get your IT dept to send a certificate, which IT do u mean?? cell company, email server? or...? also by my certificate there was no button just the number 😕 thx again, appreciate any help.

P.S. im so super very annoyed with apple lately, it's getting worse and worse.

I took the Advice of an earlier writer and stopped using the Apple Mail app, after taking my phone in and had it tested by an Apple certified dealer that it was not my phine, I then went into my email provider and they did their own And they assured me it was not their servers, I then spoke with my work IT people and they came to the same conclusion as everyone else it was the Apple Mail app they feel that the 11 updates and later are no longer working with my Microsoft exchange server 2007 I abandoned the Microsoft mail app and went to outlook for Apple and my mail is 100% fine coming in faster than ever my home mail still works on the Apple Mail app but my exchange is now on the Outlook app

well, here's another perspective--I'm still on El Capitan on my MacPro and the same thing just started happening to me this week. Haven't changed a thing. I've got a gmail account also. Messages show up, and I have to sit there for what seems like forever looking at a blank space until the content actually appears. So...maybe doesn't even relate to upgrading the OS?