Email slow to load in mail app with iOS 11

Also, it may be useful to know that the outlook app stores your credentials, and download all your data (emails, adress book, calendars...) on microsoft's cloud servers between your app and your email server. If you are using a microsoft email account, it doesn't matter, anyway those data are already on Microsoft's servers. But if you are using your company's own exchange server, you should be aware of that privacy concern. As a matter of fact, some corporations, Universities or Public offices prohibit the use of this app. There are plenty of info online about it, like that one : https://support-en.mailbox.org/knowledge-base/article/ms-outlook-app-ios-android -privacy-warning

Go to Settings; General; Background Apps Refresh and turn off Apps Refresh for those apps that don't need constant refreshing--like the apps that you never use for instance.

Also Go to Settings; Privacy and turn off Location Services.

I just did both of these and the performance improvement is off the charts!

Good luck

John—are you an AOL user? I’m no expert on all this stuff but my performance overall is better. The email issue might be something but something definitely changed with the new release of iOS. I am an AOL user and hope it’s not something they are doing.

Now, after update iOS 11.0.2 i have next Problem with Calendar Synchronization (with Exchange 2007). Events on Outlook are not in Iphone, but Events from Iphone are in Outlook Calendar. (Only one way synchro..)

S**t Apple 😠

I can confirm. Slow calendar as well.

To all of the people trying to help pointing to network issues or anything specific to Exchange - thank you but 1) I do not have any exchange account anywhere, and 2) my network is very fast and reliable, and one user with an iPad too old to accept the iOS 11 (or 10) update has no problem, nor does our one Android user. Email (and calendar) for them is nice and speedy. And again, looking at the WiFi, I don't see iOS doing anything or waiting for any response - it's just sitting idle spinning away.

Yes. I am seeing this issue as well. In fact, I’ve noticed that if, after letting the app catch up, if I then tap the icon in the upper left to see the other windows of the mail app....it goes away and never comes back leaving me with no capability to go and look at my other email accounts. I have to stop the email app and restart to get the icon back...

IOS 11 is an upgrade that is NOT COMPLETE. Too many bugs. Apple blew it with this one....

I also am having the same problem. Very frustrating! Clearly some issue in mail. I have multiple accounts and my work one which is the most important is the one that hangs and the wheel spins...while stating checking for mail forever. Again in OS Sierra mail, I have no problem downloading emails. My secondary email in ios11 downloads right away though. Again I care more about my main email. Ughhhh. This has been happening since up-grading to ios11. It does it on my iPad too. So clearly an ios11 bug or problem. I have tried deleting all email accounts, deleting the mail icon, re-starting and finally re-setting. This is a big problem. I even called go daddy my email server and they said everything is fine on their end which I though so since I can download on my desktop. Apple please address this issue ASAP. I need to get my business email while out of office!

Today for some reason my emails are starting to come in normally. I have 2 gmail accounts and one yahoo. Not sure if this did the trick but I ended up downloading the yahoo mail and gmail app and using these Sosa for the last 4 days. Then today my iOS mail app started to work normally. Weird but glad that it’s back to normal, at least for now.

May I ask if a moderator here has informed the apple dev team about this. There's been 3 updates without any fix, and it's a major problem. As for myself, and I'm probably not the only one, I use an exchange account for my professional emails, while I have an icloud account for personnal matters. I recevieve hundreds of emails every day for work, each of them taking 50 to 70 seconds to load. This is a major issue for productivity, and I clearly can't continue to work like that. Would you please fix this bug ?

What ended up making Mail work properly for me was using the gmail and yahoo app. Turn in the notifications for both. Notifications would come in on time via those 2 apps and eventually for some Mail app started to receive emails on time too. Hopefully those are the email accounts you have.

I'm not the moderator but how does one inform the apple dev team about this. I'm using an iPhone 6S and just did this new update and still no change. Email wheel keeps spinning and taking for ever for my emails to download! Such lost time waiting for important work email. Come on Apple help us!

I have been reading this link and desperately hoping that there would be a resolution. And I am just as frustrated as everyone else. Come on Apple get your finger out none of this would’ve happened on Steve Jobs watch.

Thanks Ryggorr, that seemed to fix the issue in my case. What is interesting - after I did this using Exchange server certificate, also my Gmail account started to load emails fast. So far so good. Thanks for posting!

Hi Rygorr

Thanks heaps. This has worked for all of our company's phones and Ipads using mail with exchange server 2007 as well. One thing we noted was anyone running the outlook mail app has to uninstall that and re add the native app as the outlook app seems to over ride the native app.

I use Godaddy as my email server. My problem is only with ios11 mail on my iPhone 6s and my iPad pro. My Sierra mac mail works fine. I have not updated to High Sierra for fear my email will have problems. Rygorr- what should I to get my mail on ios11 working. Do I need to get a certificate from go daddy? Appreciate your help.