Email slow to load in mail app with iOS 11

There is an article today from geek bench about Apple slowing down the processor speed on devices with older degredated batteries. Seem that if your battery is above 80% or you do a restart, it will work at full speed.

So I am going to guess that part of the way they throttle is by slowing down all Apple apps. Makes sense they would try that

This would explain why my wife’s phone works as expected when mine is slow. Only difference in phones is mine has heavy use. Not hers. Grrr

Yes, I still have the same problem also. After three fruitless phone calls with Apple Customer Care, who simply recommended the same old fixes ( reboot, back up / restore / delete Mail App and reinstall etc) I was no further on. I was even told that the problem was probably a weak wifi signal even though download speed from router to iPad was 54Mbps !

I then stumbled upon the App called Email-Edison. Perfect ! The icon even looks similar to Apple Mail but, more importantly, emails appear instantly. It is very quick and the user interface is clean and friendly, especially for those of us familiar with the Apple Mail App.

Until Apple fix their problem I will stay with this. Suggest you try it.

The app is called “battery life” and it shows my battery only holds 78% of capacity compared to when new

The x1000 was not literal. I just meant than when my charge is less than 80% (of the 78% of original) everything slows down. Email fetching, key pay typing, app switching all are slowed. If you read the article about the slowdown it’s 40% if full speed. REALLY noticeable.

I do not believe that the "slowing down "issue has anything to do with the atrocious performance of the Apple Mail App. I had an older iPad running iOS 10 but had to replace it in December because of damage. The Mail app was working fine - quick and snappy on the old iPad. The new replacement had iOS 11 pre - installed so there was no turning back the clock. From the day I took delivery, the Mail problems began ( not appearing, slow to appear, retrieving them manually etc ) and there has still been no fix from Apple forthcoming.

In frustration, I switched the Edison Mail App. It is everything the Apple Mail App should be and more. Try it.

What I don't get, is why a 3rd part app works just fine, yet Apple, with all the vast resources at their disposal, cannot get it right.

Correct. The pre installed Apple App called “Mail” where you setup your email accounts. That’s what I am talking about.

From my experience the problem lays between this App and the intro of iOS 11. Never had any issues with the Mail App until iOS 11 and, as demonstrated by the endless correspondence in this forum, Apple appears to be in denial that such a problem exists.

Since I was unable to return to iOS 10, removing the other part of the equation, Mail, and replacing it with a 3rd party substitute, Edison Mail, worked for me.

Maybe there's a common security, or other patch/update that started around the time of iOS 11 first being released. And your MacPro finally got that common update?

As an IT professional for over 30 years, I have 100% conviction in believing that iOS 11.x is the root cause of this problem. The day that I upgraded my iPhone 6s from 10.x to 11.x, the problem with Apple's Mail being slow to load content (often just displaying "LOADING" for minutes) reared its ugly head. I purposely held off updating my iPad for several months after updating my iPhone. Once I found a good alternative email program (Microsoft's Outlook for iOS) that worked reliably on my iPhone, I then finally let my iPad update to 11.x. And guess what - immediately the Apple Mail program became unusable because of the long "LOADING" times... One doesn't need any more proof than that, right?

Again, it may not specifically be iOS 11.x that's the cause - it could be a security or other update - but it would have to be an update that is only pushed out to iOS 11.x devices...

Mail hanging and blank screen issue resolved after re-configuring mail account. now mail working fine without issue. mail app now working ....

Latest iOS update 11.2.2 seems to work better.

Go to Settings; General; Background Apps Refresh and turn off Apps Refresh for those apps that don't need constant refreshing--like the apps that you never use for instance.

Also Go to Settings; Privacy and turn off Location Services.

I just did both of these and the performance improvement is off the charts!

Good luck

I suggest all of us having this issue should individually report this to Apple: http://www.apple.com/feedback/iphone.html The more of us report, the bigger chance that Apple will react. I've already done this.

Well, here's what I did. It has improved, not to the point it was before, but it's much better. I just did the Reset my phone thing. Of course, you lose all your settings, but that was worth it for some improvement. Also, I updated to iOS 11.1 which just must have come out. The phone still doesn't scroll as smoothly as it once did so I'm not happy about that, but I guess because I have an old phone (5S) I should expect that.

Hand Off was/is disabled on my iPhone 6s, and the Mail app essentially crippled itself after upgrading iOS 10.x to 11.0.3. Switching to Outlook for iOS solved the problem for me - and many others. I guess if “ignorance is bliss”, Apple is pretty blissful about this Mail mess they made as a result of 11.x 🙁

In response to BobfromCardiff’s suggestion to wait for iOS 11.1.2, it doesn’t help! I have the exact same slow email problem (10+ minutes to check for new emails). iOS 11 *****.

My interim solution was to download the Outlook app and use that. But it’s painful because Apple made me use 2-factor authentication for my iCloud account since Outlook is not an Apple app. They say it’s about security, but I feel it’s just another way of disadvantaging non-Apple apps. Still, since the Apple mail app ***** so badly (especially with iOS 11), I had no other choice.

Get your act together, Apple. Your own mail app should work seamlessly with your iOS!!

Apple deleted my first attempt to reply with my thoughts, guess they do not like constructive criticism... Here goes attempt #2:

I’m in the IT business for 30+ years, programming and supporting primarily Microsoft products. I’ve had iPhone for last 4-5 years, so recently decided to give Apple some of my money and bought an IMac 27”. My thought was that Apple was touted as having a better OS and cutting edge hardware. While I still believe the latter, this software issue with Apple’s own Mail app (starting with iOS 11) slowing down to snail like speed makes me realize they aren’t any better than Microsoft on the software front. It’s inexcusable for Apple to not have fixed it by now. And they have their heads buried in the sand if you call Apple Care. They’ll say a problem did exist, but was “fixed” since 11.0.1. That simply isn’t true, as this thread proves! And Apple doesn’t have the professionalism or courtesy to post ANYTHING in this thread! I mean, this is their forum - get involved for gosh sake! Over 1000 affected users according to just this one thread/topic. If you do IT, you know that for every one person that took the time to post here, there are scores more that haven’t found this post or limp along without complaining...

What really boggles me, as a programmer, is that Apple allows their Mail app software to display a ridiculous “LOADING” message for unusually long times (MINUTES sometimes for me)! Can’t they set some sort of timeout feature, and if a timeout occurs, analyze the situation, try other communication protocols etc? At a minimum, send analytic data back to Apple and figure out where the software roadblock is... You’d expect that from a company that touts itself so highly...

BTW I switched to MS Outlook for iOS, which works as expected...

Also note that this change seems to take some time to take effect, not sure why, closing mail app and restarting iPhone may help.