Email slow to load in mail app with iOS 11

Will that work for a network email for work?

I too have just now abandoned Apple's Mail program on my iPhone 6s in favor of Microsoft's Outlook app for iOS. OMG - what a difference in performance!!! I have hundreds of folders, and Outlook for iOS displays anything in the blink of an eye. No more waiting minutes for individual messages to fully display 🙂 Shame on you Apple for botching up your Mail program so badly - and not having the decency/professionalism to respond to posts like this - where HUNDREDS have indicated they too are affected. And if hundreds acknowledged the problems with Mail in this one post alone, you can bet there are probably tens of thousands of affected users! Apple - get your act together !!

Tom: I'm not a very sophisticated user as this note will probably attest BUT, if I were to download the Outlook app for iphone, can I get my gmail email through it as well? That was one nice thing about Mail, I could put two email accounts on it. Thanks

Oh well, I spoke too soon :(. Outlook for iOS does not support Contact sub folders - just the main parent Contacts folder. That’s a deal breaker for me, as I have thousands of contacts accumulated in many sub folders. What was Microsoft thinking by supporting Mail sub folders, but not Contacts? What, people only want to be organized when it comes to emails, and not contacts? A child could design better - arghhh. So now I have to go back to the turtle slow Mail app included with iOS 🙁

You should able to install the Outlook App for your mail. Turn apple mail off in your settings so email will only go through Outlook but leave calendars on from within the Apple mail settings.You can find the apple settings under accounts and passwords, there you will see your mail accounts go in and turn the mail slider off. Hopefully this will give you the best of both.

Hi KlemisA,

When I go to Settings->Accounts and Passwords, I see the account named "Exchange Acct" which I created for the MS Outlook app. All the categories under that account are currently enabled (e.g. Mail, Contacts, Calendars etc). I'm a bit confused at this point, as how does one configure what app will handle say email, or contacts? I really only have one Exchange account, but want to use/assign it to both the Apple Mail app and the MS Outlook app. I'm sure I'm overlooking something simple?

Thanks,

Mike

Never mind - I decided to "Categorize" all my contacts that were in sub folders, and then move them to the main Contacts folder so that they will all show up in Outlook iOS... It's probably better to only have one app tied to my Exchange account...

Once you enter into your exchange settings within password and accounts just turn off mail and leave the others on. You can do similar within the outlook app by entering the app and click on settings. I’ve just seen your other mail sounds like you’ve sorted it.

The Outlook iOS app's Settings screen did not seem to have any settings that would let you decide which Exchange folders you want it to sync. Only place I saw that was under iOS Settings->Accounts and Passwords-><your Exchange account>. But on that screen it is totally unclear (to me) as to which app will be affected. Hmmm, can both Outlook for iOS and Apple's Mail apps *both* use this same Exchange account? As you saw, I skirted around this issue by categorizing all my contacts rather than keep them in sub folders. But the IT guy in me wants to understand how both mail apps can coexist when there's one Exchange account?

Your correct the only option is for mail on or off within passwords and accounts for Apple mail app. My understanding is you should turn mail off in there so you don’t get notifications from both and other possible sync issues. Your outlook app presumably will have all folders but no choice on what to sync. In terms of multiple apps accessing your exchange, I’m no IT guy but presumably it isn’t a problem as you could have outlook app running on iPad with Apple mail on your phone. I don’t think exchange would no if you have the apps on one device or spread over multiple.

That seems to match with my findings: there is no way to configure Apple Mail to only handle Contact type folders *and* have Outlook for iOS handle everything, but Contacts. And if one were to have both apps running concurrently, I suspect it would probably be consuming more resources on iPhone (battery?) and Exchange server...

Still boggles my mind that Microsoft didn't include support for syncing of Contact sub folders. What were they thinking (or not thinking)? And another oddity I noticed with Outlook iOS is that I cannot edit contacts. At least no obvious buttons or gestures. Maybe if I shake phone a certain way, an Edit screen will appear? 🙂

Correct no editing of contacts, I’m presuming that they thought we would do that through the phones native contact app so didn’t add it. Maybe it would have caused sync issues!! Who knows with IT, I prefer the turn it off and on again method for most issues 😆

Apple is too arrogant, and at the same time, embarrassed. Being a Windows IT guy for over 30 years I thought I'd give Apple some of my money and recently bought an iMac - which I really like so far. But their iOS 11 (11.0.3) upgrades have messed up Mail (Exchange 2007 account) on my iPhone 6S as it painfully displays:

LOADING

Even a ONE line text message can take MINUTES to appear! That "LOADING" message sure is useful to an IT guru like me (Windows anyway). I can understand "dumbing down" the status messages for the masses, but come on - LOADING? Maybe be a little more creative in your programming and if an operation is taking longer than normal, display a MORE DETAILED status message! If Apple programmers had instituted such a feature, they'd know EXACTLY where the problem is... And, why not apply some AI to their coding and when anomalies like this occur, transmit diagnostic info to Apple engineers (stripped of all private info). Problem would have been solved by now IF they were just a tad bit smarter...

Just download and install the outlook app.

I’ve been using it for a month now and it’s very nice. Once installed and opened go into settings and change it to your preferences, for me I wanted a delete on swipe and now threads. It also tried to organise multiple accounts but you can set to just show all. This app can have gmail accounts and others added, even better it keeps attachments at the top of the email. Hooray:-)

So there's over 400 people, in this thread alone, reporting slowness with Mail, including Exchange accounts! Imagine how many thousands, or tens of thousands, of users are affected? I work in IT for over 30 years, and I know for every customer that takes the time to report an issue, there are multitudes just suffering quietly! Probably because when they have contacted Apple in the past, Apple was in denial... Apple - OPEN your EYES - you have a problem and it's NOT yet fixed even in iOS 11.0.3. Fix it!!!! At least have the professional courtesy to update all of us PAYING customers as to the status. Don't bury your heads in the sand...

Is there a place on Apple's site where they track known bugs, reported bugs and the status of each? Or do we just have to hope Apple has little sticky notes somewhere tracking all this insanity?