Lost Visual Voicemail Messages after iOS 11 update

I had the same issue and I resolved it by simply resetting my voicemail password via the ATT website.

1. Login to att.com

2. In the search bar at the top type "reset voicemail password"

3. Select "reset wireless voice mail password"

4. Follow the instructions

Before I even received my new password from ATT via text my Visual Voicemail appeared again on my iphone

-Tony

iphone 5s iOS 11

So after spending some time with ATT, the finally solution worked.

They reset my pw to the vm box. Once that is done and you log into your vm box from your phone it brought everything back up.

I had the same issue.

This morning, I left myself a message. Visual voicemail still did not show anything, but the message count indicator on the voicemail icon incremented.

I dialed my voicemail from the link in the visual voicemail screen, listened to and deleted them.

After doing this, all of my old voicemails showed up and now things are working properly.

Hopefully this will help.

I had the same problem and tried every possible fix I could find online but sadly, none of them worked. I finally gave up and called US Cellular. The Tech Specialist I talked to said that none of the online solutions will work for US Cellular customers because there is something on US Cellular's end that has to be updated within the account settings. The call wasn't as painfully long as expected and my visual voicemail is up and running again with all old messages restored. Hopefully my post will save the next US Cellular customer that comes along a little time in restoring vm. 😎

I use Verizon; had the same problem. I thought about it and realized that the only thing besides the update that I had done is activate Siri. By simply turning OFF Siri all of my messages came back.

Verizon customer over here. Just updated to the new iOS and had the same issue, all VM gone, just a button to click to access vm via a password. Turned the phone off. Waited a few seconds. Turned it back on. Everything is now back.

Just a thought, ...with the new iOS update I had to select a second 'update' for my carrier settings (which I did) that wasn't mandatory. If you didn't update that part after the iOS initial update, you might be having additional problems.

Very aggravating - but, same happened to me. I use Verizon. I reset my password through Verizon. Re"boot" my phone (without kicking it out the door) and my voicemails were back - with transcription. Hope this helps someone in the future 😉.

I was having the exact same issue. I powered off, waited a few secs and powered on again and I've got everything back on my VM 🙂 Hope this helps!

I just did a hard restart and everything was restored immediately

Had the same problem, powered phone off, rebooted on ...problem solved! Thanks🙂.

I’m sure many of you have issues that are more complicated, but for me all I needed to do was a hard reset by holding in the home button and the top lock and my voicemail came back up. I am on an iPhone SE

Removed all voice mail from Verizon, removed all messaged on iPhone. Then did a hard reset. Visual voicemail and transcripts now work fine.

Call your phone, leave voicemail it will pop up

THANK YOU THANK YOU! I had messages from my father who has passed that I had been meaning to get off my phone and your solution did exactly what you said it. Same thing too with vm showing up before the text message from ATT came through!