update iOS 11 can't log in Apple ID

I have this issue too, and can't buy in-app purchases because of it, or download new apps. When I'm in the App store and look at my account, it has me as being signed in with my backup/emergency email account. When I click on that to view the Apple ID, it just takes me to a blank screen.

I've tried, to no avail:

1) changing date to last year, as apparently fixed this issue in older phones. The server now checks this and boots you off before it does anything.

2) changing my payment details and getting it to re-auth them. This seems to make the ID fine in the Settings area, but when I go back into the App Store, it fails again and I have to re-authenticate, at which point it gives me the "Could not sign in" message. When I go back into the App store afterwards, it has the emergency/backup email address there again.

This is very frustrating!

Hi

Try a reboot press the power button down & menu button hold both down until you see apple logo this can take 30 seconds.

If you have a iPhone 7 /8 press power button down & side down volume button.

Then go to iTunes main page bottom of page apple I'd delete all I'd Then add back again.

Cheers

Brian 🇬-1F1E7;

Is your "emergency/backup email address" maybe the main email address of a different Apple ID? In my case it was, and I solved this issue (after hours trying) by logging in with the old/emergency mail address (which required a different password) and then logging out and logging in with the new one.

I solved the problem.

1. enter 'App Store' app.

2. try to log-in with your ID which is called X at the App Store app.

3. You can see a different Apple ID in the App Store id section after the 'could not sign in'. I will call the ID as Y.

4. press home button.

5. enter 'settings'-'iTunes and App store'.

6. log in with Y id and Y password at the Apple ID. You have to know the Y password.

7. tap Apple ID and logout.

8. log in with X id and X password at the Apple ID.

It works for me.

I spent 3 hours on support yesterday doing bug chasing and got escalated right to the top with this issue. Unfortunately it's a bug and we'll just have to wait for an update. Fortunately I see there's an update! So I will report back to see if it fixes this problem.

Don't do this - you'll lose access to all your apps as you'll get into a login loop and none of your apps will be able to download from the app store/icloud. This happened to me! Wait for the update that will fix it instead.

So glad this isn’t just me! Endless loop of logging into your Apple ID. Unable to buy apps and lost all music purchased from iTunes ad I cannot log into my iCloud. Just update IOS 11.1 in hopes of fixing my problem but no use. If any one finds a solution to this problem then it would be very useful!

Ooh, this is a good idea. What I've done now is:

1. Sign out of my phone entirely

2. SIgn in with other account

-- what happens now is weird as **** though, it signs in the main account!

I'm going to try to restore the phone and sign in with the other account from scratch. I'll probably be on the phone with tech support following it up again tomorrow if this doesn't work/it continues to have weird login issues like this.

OMG! It now works!

I tried the above, then I restored via iTunes but --- I did an iCloud backup restore rather than restoring from iTunes. I logged in with my main account, and ... it now downloads apps again! I am so happy! Thank you erbei!

I’m on an iPod 6th gen and just updated to iOS 11.0.2 after having this issue on the previous version, I’ve literally spent over 8 hours trying to fix this but to no avail, can’t download anything, lost all of my music and can’t download anymore/anything else because when I try to sign in I get stuck in an endless loop. So frikin mad I’ve almost thrown this thing into a wall. (Date is 10/8/17 for future reference)

I think I have something like that.

However, this particular email that might be causing the issue is not an Apple ID anymore, it's not a rescue email anymore.

If i try to create an apple ID with it, it tells me it already exists

If I try a reset password procedure, it tells me the apple ID does not exists

My phone has become unusable (I have a apple music subscription that I can't use)

Like you point out, it's certainly due to my old US apple ID that I had for a while. I can't seem to be able to do anything about it though....

Hi,

If you go to appleid.apple.com and disable two-factor authentication, then try to sign in to icloud on your ipad or phone it will work. You can then re-enable your two-factor authentication on the website afterward.

Hi

Try a reboot press the power button down & menu button hold both down until you see apple logo this can take 30 seconds.

If you have a iPhone 7 /8 press power button down & side down volume button.

Then go to iTunes main page bottom of page apple I'd delete all I'd Then add back again.

Cheers

Brian

I was unable to proceed and unable to perform any activity. Then I selected "Don't have an Apple ID" and moved ahead by selecting that I don't want to use Apple ID. After I reached phone's home screen it automatically prompted me for Apple ID and accepted the password.

Same issue here- I’ve been dealing with it for weeks to no avail. I’ve tried everything recommended, and no help- even after updating to 11.1. Funny that I had to log into this discussion USING MY F@CKING APPLE ID and for some reason that worked....Apple, this is absolutely ridiculous and unacceptable. I have applications I need to download related to my occupation and my work is suffering!!!! PLEASE SQUASH THIS BUG!