Smart Keyboard not working since ios11.

Having same problem. Since ios11 keyboard intermittently having connection issues. It only works if I do a complete reboot, not just shut down and restart. But it doesn’t last.

The rebooting while in “keyboard” position seemed to work for me as well, thank you. Tried the disconnect, reboot, reconnect and that did not.

Yes, you‘re right. For me, switching off and on (with ipad connected with the keyboard) works. Almost always.

It’s a nightmare. I’ve ordered a Surface Microsoft.

Some corrosion removing methods suggested include Vinegar or Baking Soda mixed in water or Coca-Cola (citric acid).

I think in Italy, Apple have been forced to respect the EU 2 year warranty for electronic goods. If your keyboard is less than 2 years old and is faulty, then it should be replaced under guarantee .

I will add my voice to the thread too. The Smart Keyboard started acting wonky on the iPad Pro 2 10” after iOS 11. I regularly get “Accessory not recognized” error message. This happened last time with the iPad Pro 1 and the Smart Keyboard after iOS 10. There is a bug in the system.

I’ll agree with Peter. I think there are now two intertwined issues on this thread - both equally problematic and both need attention from Apple. Like Peter, my keyboard is working fine (using it right now) and is being detected. But when I try to connect to a public WiFi with a login page, it stops working and I have to reboot.

So there are two issues...

1) The Public WiFi related lock-up that started with iOS 11x

2) Hardware related general failure and keyboards not being detected that seems to have been going on for some time.

For what it's worth - I have a Zagg Slim Book keyboard that has worked great until iOS 11 - and it demonstrates the exact same symptoms as the Apple keyboard. Works great until I have to log into Wifi at work, then unresponsive. I've been doing a reboot but will try the close the case method and the airplane mode methods and report back.

Since it appears to be any external keyboard it is clearly a software, not a hardware, issue and as of today has not been fixed in any updates (was hoping .1 would fix it but no dice).

I picked up my replacement Smart Keyboard a few hours ago. Have tried disconnecting keyboard from iPad while it was in “type” orientation; turned off iPad; Restarted the iPad; reattached the keyboard and restarted the iPad.

The problem persists: the keyboard is recognize, the first time I touch any key on the Smart Keyboard the on-screen Keyboard appears and the Smart Keyboard becomes inactive.

I’ll try to reach Apple again.....or I’ll have to go back to the store. VERY DISAPPOINTED in Apple.

It sounds like this is a rampant problem that Apple isn't acknowledging or fixing. Is there a way to post this on Apple /tech related blogs to get more visibility on it? e.g. 9to5mac, Apple Insider, lifehacker, engadget, etc?

I have the same issue since updating to ios 11. Went to Apple store they said its “a known issue” and replaced my keyboard...that didn’t solve the problem, so few days latter, I went back to Apple and they cleared my iPad and restored it from a backup....that still hasn’t worked and I’ve ”Erased all Content and Settings” and restored it from a iCloud backup....still having problems. My smart keyboard still stops working and I have to power off my iPad and reboot it to get it the work again. Very frustrating and time consumIng. THIS NEEDS TO FIXED BY APPLE.

Comment: iPad Pro, Apple Bluetooth keyboard and iOS 11.1.2

If I start my keyboard before I startup my iPad Pro, then my keyboard works. Otherwise, the keyboard connects but only the top row of keys work (screen brightness, volume control, and playback [aka function keys]). 🤔

I am also seeing this issue - only way to “solve” it is to reboot it. And even that doesn’t solve it for long. It happens randomly and for me there is no rhyme or reason to it. I’ll be working in OneNote and all of a sudden it just flat out stops working.

Very annoying. How has Apple not addressed this yet? And is anyone from Apple even paying attention to this thread any longer?

Same problem... rarely works. Suggested fix - reboot!?? When did this become an acceptible fix? Reboot a device every time I change accessories? The positioning is way too fussy. I’ve had it go to sleep with keyboard working, not change postition, and on wake keyboard does not work. Now I’m finding if I use the right or left arrow to move through text it scrolls the screen. UIKEYINPUTUPARROW” - THat is what I get with the up arrow. Literally. I push the up arrow and in goes that text. Looks, nice, feels nice, but does not work.