Smart Keyboard not working since ios11.

Well the solution lasted less than 24 hours - now its quite random - nudging works periodically then it doesn't .... very frustrating as currently out of US and no apple store remotely close to get help. Old gen 1 pad works but not the 2017 gen 2 .. both running 11.2.5

I hate having to use the Logitech case as so heavy , but ..

Best I can see is center pin on keyboard appears slightly below the left and right ones.

I agree on the frustration level. The fact that any bluetooth keyboard has issues, points to a software issue.

I'm still in contact with Apple Suport on this, and have linked them to this thread. I do hope every single person affected in this thread, opens up a ticket with Apple on it. They really need to get this resolved.

“ I don't get why puling it forward gets it up and running?”

It completely disconnects all 3 pins from the keyboard/iPad. Rocking back, reconnects them. Same as lifting it up to disconnect ... just a little easier due to the magnets.

I'm using a new Smart keyboard (my second replacement). The connector pins are fine. The three contact points on the iPad Pro itself have dark spots on them. I'm going to try cleaning them with an appropriate solution to see if that changes the behavior.

That never works for me. I have to hold the mag strip down and rapidly connect and disconnect the iPad to the keyboard about 20 times and then when I see the on screen keyboard slide down I try command tab and it works most of the time. Sometimes it gets stuck on the switching apps and needs another reboot. It’s a mess really. I hope ios 12 fixes this issue because iOS 11 is a mess.

I called Support over this issue and they are sending out a replacement keyboard even though mine is older and not under warranty. They have not asked for the old keyboard back. The iPad Pro is under warranty. I’ll post an update whe I get the keyboard tomorrow.

After 4 keyboards i found that trick to work also...BUT i had to do that at EVERY COFFEE SHOP I WENT TO...over and through all the steps As nothing else worked...until i upgraded to 11.3 and now it’s working fine. I had my rep working with developers as they knew about this WiFi issue, the switching back and forth. Even my phone / maps seems to stall with apps after i leave WiFi in a coffee shop, so it must be the shift in WiFi to not...but you’re saying you did the recent upgrade last month and still have an issue?

Having same problem. Since ios11 keyboard intermittently having connection issues. It only works if I do a complete reboot, not just shut down and restart. But it doesn’t last.

The rebooting while in “keyboard” position seemed to work for me as well, thank you. Tried the disconnect, reboot, reconnect and that did not.

Yes, you‘re right. For me, switching off and on (with ipad connected with the keyboard) works. Almost always.

It’s a nightmare. I’ve ordered a Surface Microsoft.

Some corrosion removing methods suggested include Vinegar or Baking Soda mixed in water or Coca-Cola (citric acid).

I think in Italy, Apple have been forced to respect the EU 2 year warranty for electronic goods. If your keyboard is less than 2 years old and is faulty, then it should be replaced under guarantee .

I will add my voice to the thread too. The Smart Keyboard started acting wonky on the iPad Pro 2 10” after iOS 11. I regularly get “Accessory not recognized” error message. This happened last time with the iPad Pro 1 and the Smart Keyboard after iOS 10. There is a bug in the system.

I’ll agree with Peter. I think there are now two intertwined issues on this thread - both equally problematic and both need attention from Apple. Like Peter, my keyboard is working fine (using it right now) and is being detected. But when I try to connect to a public WiFi with a login page, it stops working and I have to reboot.

So there are two issues...

1) The Public WiFi related lock-up that started with iOS 11x

2) Hardware related general failure and keyboards not being detected that seems to have been going on for some time.