iMac TERRIBLY SLOW!

Question

Level 1

51 points

iMac TERRIBLY SLOW!

My iMac has always been slow but now it's become even worse and ‘Beach balling’ a lot. I use a VirginMedia cable for all my internet requirements and the Mac is impossibly slow to let me into my VM account. I've spent a LONG time talking to one of their advisers and she agreed about the slowness and they have promised to contact me again tomorrow. Meanwhile, I thought it might be worth trying within the community to see if there is anyone out there with an idea of what the problem is. Any suggestions as to how I can get the Mac to run faster would be much appreciated.

iMac (27-inch, Late 2012), macOS Sierra (10.12.4)

Posted on Sep 21, 2017 8:13 AM

Reply

Answer 1

Top-ranking reply

MichelPM

Level 10

81,535 points

Sep 22, 2017 4:54 AM in response to makey

Try removing/uninistalling per the developer's instructions any anti-virus type apps you may have installed.

Try just turning off/disabling the Micromat Techtool protection just to see if that speeds things up, too!

I like Techtool Pro, too, but I have found tge Techtool protection interferes too much with normal Mac OS operations.

Just disable/turn off this protection.

You should see and feel an uptick in system response almost immediately when you disable/turn this feature off.

Reply

Answer 2

Old Toad

Level 10

215,760 points

Sep 24, 2017 10:46 AM in response to makey

Clean up: ⓘ

/Library/LaunchDaemons/com.nvidia.cuda.launcher.plist

/Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start

Executable not found!

One orphan file found. [Clean up]

Rerun Etreheck and under Clean up click on the Clean Up link to get rid of that bad file.

Bitdefender Virus Scanner: 3.9 (installed 2017-09-21)

Uninstall Bitdefender Virus Scanner a it's totally unnecessary and only puts a drain on the system and other apps that are running. Here are the developer's instructions: How to uninstall the New Bitdefender Antivirus for Mac

Reply

Answer 3

makey Author

Level 1

51 points

Sep 25, 2017 2:31 AM in response to Old Toad

Today the iMac is even worse, to open any internet items it runs at a 'snail pace' because the blue bar along the top almost seems to stop then suddenly completes:-

Here's today's report:-

EtreCheck version: 3.4.5 (455)

Report generated 2017-09-25 10:01:47

Download EtreCheck from https://etrecheck.com

Runtime: 10:57

Performance: Poor

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.

Problem: Computer is too slow

Hardware Information:ⓘ

iMac (27-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,2

1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Handoff/Airdrop2: supported

Wireless: en1: Unknown

Video Information:ⓘ

NVIDIA GeForce GTX 660M - VRAM: 512 MB

iMac 2560 x 1440

Disk Information:ⓘ

APPLE HDD WDC WD10EALX-408EA0 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

MacintoshHD (disk0s2 - Journaled HFS+) / [Startup]: 983.21 GB (632.99 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

eDrive (disk0s4 - Journaled HFS+) /Volumes/eDrive : 16.00 GB (2.85 GB free)

USB Information:ⓘ

USB20Bus

hub_device

Apple, Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple Inc. Apple Keyboard

VIA Labs, Inc. USB2.0 Hub

Tablet PTZ-431W

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

VIA Labs, Inc. USB3.0 Hub

Western Digital My Book 1140

My Book 1140 disk1: (1 TB)

EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

1TB MyBook Bacups for Time Machine (disk1s2 - Journaled HFS+) /Volumes/1TB MyBook Bacups for Time Machine 1 : 999.83 GB (16.54 GB free)

GenesysLogic USB3.0 Hub

Apple Inc. MacBook Air SuperDrive

GenesysLogic USB2.0 Hub

USB2.0 Hub

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to FireWire Adapter

System Software:ⓘ

macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour

Configuration files:ⓘ

/etc/sysctl.conf - File exists but not expected

Gatekeeper:ⓘ

Mac App Store and identified developers

Possible adware:ⓘ

Adware: ~/Library/LaunchAgents/pronto.notification.plist

Adware: ~/Library/LaunchAgents/pronto.update.plist

2 possible adware files found. [Remove/Report]

Clean up:ⓘ

/Library/LaunchDaemons/com.nvidia.cuda.launcher.plist

/Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start

Executable not found!

One orphan file found. [Clean up]

Kernel Extensions:ⓘ

/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

/System/Library/Extensions

[not loaded] com.nvidia.CUDA (1.1.0) [Lookup]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.8-2 - SDK 10.9) [Lookup]

[not loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Lookup]

System Launch Agents:ⓘ

[not loaded] 6 Apple tasks

[loaded] 185 Apple tasks

[running] 94 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 41 Apple tasks

[loaded] 176 Apple tasks

[running] 101 Apple tasks

Launch Agents:ⓘ

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-22) [Lookup]

[failed] com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2017-01-24) [Lookup]

Launch Daemons:ⓘ

[running] com.bjango.istatmenusdaemon.plist (Marc Edwards - installed 2015-05-11) [Lookup]

[loaded] com.bombich.ccc.plist (Bombich Software, Inc. - installed 2014-12-28) [Lookup]

[running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-09-19) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-22) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-22) [Lookup]

[running] com.micromat.CheckmateIdleDaemon.plist (Micromat, Inc. - installed 2017-07-04) [Lookup]

[running] com.micromat.CheckmateWorkerDaemon.plist (? ? ? - installed 2017-07-04) [Lookup]

[loaded] com.micromat.MacCheckWorkerDaemon.plist (? ? ? - installed 2017-07-06) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-16) [Lookup]

[failed] com.nvidia.cuda.launcher.plist (? 20f73770 0 - installed 2017-01-24) [Lookup] - /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh: Executable not found!

[loaded] com.nvidia.cudad.plist (NVIDIA Corporation - installed 2017-01-24) [Lookup]

[running] com.speedtools.scheduleagent.plist (? f676e844 86494c11 - installed 2017-06-25) [Lookup]

User Launch Agents:ⓘ

[loaded] Yofitofix.AppVemoral.plist (Shmulik Corsair - installed 2017-09-24) [Lookup]

[loaded] Yofitofix.btvlit.plist (Shmulik Corsair - installed 2017-09-24) [Lookup]

[loaded] Yofitofix.disable.plist (Shmulik Corsair - installed 2017-09-24) [Lookup]

[loaded] Yofitofix.dolnwoad.plist (Shmulik Corsair - installed 2017-09-24) [Lookup]

[loaded] Yofitofix.uadpte.plist (Shmulik Corsair - installed 2017-09-24) [Lookup]

[loaded] com.adobe.ARM.[...].plist (? 560d19c8 ac8ed034 - installed 2017-09-21) [Lookup]

[running] pronto.notification.plist (Adam Barrettislav - installed 2017-09-24) Adware! [Remove/Report]

~/Library/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp

[loaded] pronto.update.plist (Adam Barrettislav - installed 2017-09-24) Adware! [Remove/Report]

~/Library/Application Support/ProntoApp/ProntoApp.app/Contents/MacOS/ProntoApp

User Login Items:ⓘ

CCC User Agent Application (Bombich Software, Inc. - installed 2017-09-19)

(~/Desktop/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app)

Internet Plug-ins:ⓘ

AdobePDFViewerNPAPI: 11.0.21 (installed 2017-08-09) [Lookup]

OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-07-21)

AdobePDFViewer: 11.0.21 (installed 2017-08-09) [Lookup]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-04-16) [Lookup]

EPPEX Plugin: 10.0 (installed 2016-04-04) [Lookup]

Safari Extensions:ⓘ

[not loaded] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2015-09-26)

[not loaded] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2015-09-25)

[not loaded] Nectar Toolbar - AIMIA Coalition Loyalty UK Ltd - http://www.aimia.com (installed 2014-08-09)

[enabled] WOT - WOT Services Ltd - http://www.mywot.com/ (installed 2016-01-04)

3rd Party Preference Panes:ⓘ

Flip4Mac WMV (installed 2008-08-15) [Lookup]

Perian (installed 2009-07-26) [Lookup]

WacomTablet (installed 2015-10-03) [Lookup]

Time Machine:ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

MacintoshHD: Disk size: 983.21 GB Disk used: 350.22 GB

Destinations:

1TB MyBook Bacups for Time Machine [Local]

Total size: 999.83 GB

Total number of backups: 40

Oldest backup: 05/06/2017, 12:51

Last backup: 25/09/2017, 09:27

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 350.22 GB X 3)

Top Processes by CPU:ⓘ

8% CheckmateWorkerDaemon

4% kernel_task

3% mds_stores

3% WindowServer

0% ps

Top Processes by Memory:ⓘ

991 MB kernel_task

411 MB mds_stores

285 MB CheckmateWorkerDaemon

131 MB Adobe Bridge CS4

115 MB Finder

Top Processes by Network Use:ⓘ

Input Output Process name

56 KB 9 KB mDNSResponder

9 KB 7 KB apsd

2 KB 4 KB usbmuxd

2 KB 1 KB netbiosd

960 B 1 KB ntpd

Top Processes by Energy Use:ⓘ

7.24 CheckmateWorkerDaemon

4.58 WindowServer

2.06 mds_stores

0.96 CheckmateIdleDaemon

Virtual Memory Information:ⓘ

12.02 GB Available RAM

16 MB Free RAM

3.98 GB Used RAM

12.00 GB Cached files

15 MB Swap Used

Software installs:ⓘ

SATSMARTDriver: (installed 2017-08-27)

Adobe Reader XI (11.0.22): (installed 2017-08-28)

CUDA 8.0: (installed 2017-09-19)

DaVinci Resolve Panels Installer v1.1.1: (installed 2017-09-19)

DaVinci Resolve: (installed 2017-09-19)

Bitdefender Virus Scanner: 3.9 (installed 2017-09-21)

Malwarebytes for Mac: (installed 2017-09-22)

Install information may not be complete.

Diagnostics Information:ⓘ

2017-09-24 16:41:58 Microsoft Excel.app Crash [Open]

Cause: dyld: launch, loading dependent libraries

2017-09-24 14:55:24 iDVD 2.app High CPU use [Open] [Details]

2017-09-24 10:34:23 quicklookd.app Crash [Open]

Cause: quicklookd seems struck trying to quit, crashing

abort() called

2017-09-23 17:02:04 com.apple.WebKit.WebContent Crash [Open]

Cause: Bundle controller class:

BrowserBundleController

Reply

Answer 4

Old Toad

Level 10

215,760 points

Sep 25, 2017 9:41 AM in response to makey

Bitdefender Virus Scanner: 3.9 (installed 2017-09-21)

Uninstall the virus software according to the developer's instructions: How to uninstall the New Bitdefender Antivirus for Mac. It's totally useless as there are no known viruses for Macs. All it can do is compromise system and application performance

Reply

Answer 5

Rudegar

Level 10

180,636 points

Sep 21, 2017 9:09 AM in response to makey

download and run the etrecheck program and post the result

or if you installed any type of virus scanner it's likely cause

Reply

Answer 6

makey Author

Level 1

51 points

Sep 29, 2017 3:39 AM in response to Old Toad

Everything is fine now, there was Adware on the previous report but I used Etrecheck to remove it and the last one was "Excellent". At least I've learned how to use these reports.

Reply

Answer 7

Old Toad

Level 10

215,760 points

Sep 21, 2017 10:38 AM in response to makey

Get the diagnostic app here: Etrecheck.

Reply

Answer 8

Old Toad

Level 10

215,760 points

Sep 22, 2017 11:49 AM in response to makey

Rerun Etrecheck and post the results.

Reply

Answer 9

makey Author

Level 1

51 points

Sep 24, 2017 3:41 AM in response to Old Toad

Thank Old Toad.

I've followed your instructions (this time I've copied and kept them so I can refer to them in the future, here's todays report (the first two instructions i.e. cmd+a and cmd+c were easy but the cmd+p just took me into my PRINT programme and I didn't know how to proceed, so I tried the 'old' way cmd+v and this is the result). As you see it's readable but is it the right way to do it? :-

EtreCheck version: 3.4.5 (455)

Report generated 2017-09-24 11:18:44

Download EtreCheck from https://etrecheck.com

Runtime: 3:01

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Computer is too slow

Hardware Information: ⓘ

iMac (27-inch, Late 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac13,2

1 2.9 GHz Intel Core i5 (i5-3470S) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Handoff/Airdrop2: supported

Wireless: en1: Unknown

Video Information: ⓘ

NVIDIA GeForce GTX 660M - VRAM: 512 MB

iMac 2560 x 1440

Disk Information: ⓘ

APPLE HDD WDC WD10EALX-408EA0 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

MacintoshHD (disk0s2 - Journaled HFS+) / [Startup]: 983.21 GB (635.08 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

eDrive (disk0s4 - Journaled HFS+) <not mounted> : 16.00 GB

USB Information: ⓘ

USB20Bus

hub_device

Apple, Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple Inc. Apple Keyboard

VIA Labs, Inc. USB2.0 Hub

Tablet PTZ-431W

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

VIA Labs, Inc. USB3.0 Hub

Western Digital My Book 1140

My Book 1140 disk1: (1 TB)

EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

1TB MyBook Bacups for Time Machine (disk1s2 - Journaled HFS+) /Volumes/1TB MyBook Bacups for Time Machine 1 : 999.83 GB (14.50 GB free)

GenesysLogic USB3.0 Hub

Apple Inc. MacBook Air SuperDrive

GenesysLogic USB2.0 Hub

USB2.0 Hub

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt to FireWire Adapter

System Software: ⓘ

macOS Sierra 10.12.6 (16G29) - Time since boot: less than an hour

Configuration files: ⓘ

/etc/sysctl.conf - File exists but not expected

Gatekeeper: ⓘ

Mac App Store and identified developers

Clean up: ⓘ

/Library/LaunchDaemons/com.nvidia.cuda.launcher.plist

/Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh start

Executable not found!

One orphan file found. [Clean up]

Kernel Extensions: ⓘ

/Applications/Checkmate.app

[not loaded] com.micromat.driver.SPDKernel (1.0 - SDK 10.8) [Lookup]

/Applications/SoundTap.app

[not loaded] com.NCHSoftware.driver.SoundTapVirtualAudioDevice (1.0.2 - SDK 10.6) [Lookup]

/Applications/TechTool Pro 8 copy.app

[not loaded] com.micromat.driver.spdKernel (1.0 - SDK 10.11) [Lookup]

[not loaded] com.micromat.driver.spdKernel-10-8 (1.0 - SDK 10.11) [Lookup]

/Applications/iSkysoft iTube Studio.app

[not loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]

/Library/Extensions

[loaded] com.malwarebytes.mbam.rtprotection (3.0 - SDK 10.12) [Lookup]

/System/Library/Extensions

[not loaded] com.nvidia.CUDA (1.1.0) [Lookup]

[not loaded] com.wacom.kext.wacomtablet (Wacom Tablet 6.3.8-2 - SDK 10.9) [Lookup]

[not loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ

[not loaded] 6 Apple tasks

[loaded] 170 Apple tasks

[running] 106 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 41 Apple tasks

[loaded] 175 Apple tasks

[running] 102 Apple tasks

Launch Agents: ⓘ

[running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-09-22) [Lookup]

[failed] com.nvidia.CUDASoftwareUpdate.plist (NVIDIA Corporation - installed 2017-01-24) [Lookup]

Launch Daemons: ⓘ

[running] com.bjango.istatmenusdaemon.plist (Marc Edwards - installed 2015-05-11) [Lookup]

[loaded] com.bombich.ccc.plist (Bombich Software, Inc. - installed 2014-12-28) [Lookup]

[running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-09-19) [Lookup]

[running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-09-22) [Lookup]

[running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-09-22) [Lookup]

[running] com.micromat.CheckmateIdleDaemon.plist (Micromat, Inc. - installed 2017-07-04) [Lookup]

[loaded] com.micromat.CheckmateWorkerDaemon.plist (? ? ? - installed 2017-07-04) [Lookup]

[loaded] com.micromat.MacCheckWorkerDaemon.plist (? ? ? - installed 2017-07-06) [Lookup]

[running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-07-16) [Lookup]

[failed] com.nvidia.cuda.launcher.plist (? 20f73770 0 - installed 2017-01-24) [Lookup] - /Library/PreferencePanes/CUDA Preferences.prefPane/Contents/Resources/CUDAd.sh: Executable not found!

[loaded] com.nvidia.cudad.plist (NVIDIA Corporation - installed 2017-01-24) [Lookup]

[running] com.speedtools.scheduleagent.plist (? f676e844 86494c11 - installed 2017-06-25) [Lookup]

User Launch Agents: ⓘ

[loaded] com.adobe.ARM.[...].plist (? 560d19c8 ac8ed034 - installed 2017-09-21) [Lookup]

Internet Plug-ins: ⓘ

AdobePDFViewerNPAPI: 11.0.21 (installed 2017-08-09) [Lookup]

OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-14) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-07-21)

AdobePDFViewer: 11.0.21 (installed 2017-08-09) [Lookup]

WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2014-04-16) [Lookup]

EPPEX Plugin: 10.0 (installed 2016-04-04) [Lookup]

Safari Extensions: ⓘ

[not loaded] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2015-09-26)

[not loaded] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2015-09-25)

[not loaded] Nectar Toolbar - AIMIA Coalition Loyalty UK Ltd - http://www.aimia.com (installed 2014-08-09)

[enabled] WOT - WOT Services Ltd - http://www.mywot.com/ (installed 2016-01-04)

3rd Party Preference Panes: ⓘ

Flip4Mac WMV (installed 2008-08-15) [Lookup]

Perian (installed 2009-07-26) [Lookup]

WacomTablet (installed 2015-10-03) [Lookup]

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

MacintoshHD: Disk size: 983.21 GB Disk used: 348.13 GB

Destinations:

1TB MyBook Bacups for Time Machine [Local]

Total size: 999.83 GB

Total number of backups: 36

Oldest backup: 05/06/2017, 12:51

Last backup: 24/09/2017, 10:37

Size of backup disk: Too small

Backup size 999.83 GB < (Disk used 348.13 GB X 3)

Top Processes by CPU: ⓘ

3% WindowServer

1% launchd

0% kernel_task

0% fontd

0% firefox

Top Processes by Memory: ⓘ

1.26 GB kernel_task

528 MB firefox

344 MB com.apple.WebKit.WebContent

295 MB com.apple.WebKit.WebContent

258 MB Safari

Top Processes by Network Use: ⓘ

Input Output Process name

57 KB 7 KB mDNSResponder

8 KB 5 KB apsd

810 B 558 B netbiosd

0 B 672 B ntpd

Top Processes by Energy Use: ⓘ

4.52 WindowServer

0.36 opendirectoryd

0.30 STScheduleAgent

0.30 EPSON_Stylus_Photo_R285

Virtual Memory Information: ⓘ

9.99 GB Available RAM

6.28 GB Free RAM

6.01 GB Used RAM

3.70 GB Cached files

0 B Swap Used

Software installs: ⓘ

SATSMARTDriver: (installed 2017-08-27)

Adobe Reader XI (11.0.22): (installed 2017-08-28)

CUDA 8.0: (installed 2017-09-19)

DaVinci Resolve Panels Installer v1.1.1: (installed 2017-09-19)

DaVinci Resolve: (installed 2017-09-19)

Bitdefender Virus Scanner: 3.9 (installed 2017-09-21)

Malwarebytes for Mac: (installed 2017-09-22)

Install information may not be complete.

Diagnostics Information: ⓘ

2017-09-24 10:34:23 quicklookd.app Crash [Open]

Cause: quicklookd seems struck trying to quit, crashing

abort() called

2017-09-24 10:19:25 Last shutdown cause: 0 - Power loss

2017-09-23 17:02:04 com.apple.WebKit.WebContent Crash [Open]

Cause: Bundle controller class:

BrowserBundleController

Reply

Answer 10

MichelPM

Level 10

81,535 points

Sep 25, 2017 3:16 AM in response to makey

The stuff in red still needs to addressed.

You still have adware that needs to be removed.

And you have some issue with a NVidia graphics CUDA launcher preferences file.

I have Nooo Clue what do with that, but that is a system problem.

I would advise making a copy of this NVidia CUDA plist file and pull this out of it's current location and stick this on your desktop or home folder, trash the original, don't empty the trash, yet and try a restart of your iMac to see if this plist file rebuilds, itself.

I have Nooo idea what Yofitofix is, either.

Make sure that Micromat Checkmate software is NOT doing anything in background while your using your Mac.

If it is, stop any background running processes through the software.

Reply