Level 1

51 points

iMac TERRIBLY SLOW!

My iMac has always been slow but now it's become even worse and ‘Beach balling’ a lot. I use a VirginMedia cable for all my internet requirements and the Mac is impossibly slow to let me into my VM account. I've spent a LONG time talking to one of their advisers and she agreed about the slowness and they have promised to contact me again tomorrow. Meanwhile, I thought it might be worth trying within the community to see if there is anyone out there with an idea of what the problem is. Any suggestions as to how I can get the Mac to run faster would be much appreciated.

iMac (27-inch, Late 2012), macOS Sierra (10.12.4)

Posted on Sep 21, 2017 8:13 AM

Top-ranking reply

MichelPM

Level 10

81,535 points

Posted on Sep 22, 2017 4:54 AM

Try removing/uninistalling per the developer's instructions any anti-virus type apps you may have installed.

Try just turning off/disabling the Micromat Techtool protection just to see if that speeds things up, too!

I like Techtool Pro, too, but I have found tge Techtool protection interferes too much with normal Mac OS operations.

Just disable/turn off this protection.

You should see and feel an uptick in system response almost immediately when you disable/turn this feature off.

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21 replies

Old Toad

Level 10

215,760 points

Sep 23, 2017 10:29 AM in response to makey

There are two ways to copy and paste the report text into your reply:

1 - click anywhere in the report window and type Command(⌘) + A to select all the text

2 - type Command(⌘) + C to copy the report.

3 - in your reply place the cursor where you want the report to start and type Command(⌘) + P to paste the report.

The second way is:

1 - when the report is done click on the Share button at the top and select Copy Report

2 - put the cursor in your reply where you want the report to begin and use the Command(⌘) + P key combination to paste the report.

So rerun Etrecheck and copy and paste the report into your reply.

makey Author

Level 1

51 points

Sep 28, 2017 4:02 AM in response to Old Toad

At last I've worked out how to do it, the only red item now is the "BackUp too Small" but I'm not going to get another larger back up disk because I tend not to use Time Machine as I back up to two other disks with Carbon Copy Cloner. What do you think of this latest report done just now?:-

makey Author

Level 1

51 points

Oct 6, 2017 3:23 AM in response to makey

Sorry that I still can't do the report in the ways that have been shown (share, copy etc.) so here's the best I can do to get an accepted jpeg file.

Anyway can you please tell me what to do about the parts in RED.

makey Author

Level 1

51 points

Sep 22, 2017 4:06 AM in response to Rudegar

Here's the Report, I know it says 'Excellent' but it's only with VIRGIN MEDIA UK that it's so slow what do you think?:-

makey Author

Level 1

51 points

Sep 27, 2017 3:52 AM in response to Old Toad

Thanks OT. BD Antivirus has now gone.

Old Toad

Level 10

215,760 points

Sep 28, 2017 2:16 PM in response to makey

I see nothing obviously suspicious in the last report. How is the iMac performing now? If it's still slow Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and run there for a while. Is there any improvement?

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iMac TERRIBLY SLOW!