Level 1

33 points

Apple Watch keeps rebooting

So, about 2 weeks ago, my Apple Watch was low on battery. I hooked it up to charge. I noticed that it kept rebooting. Next day I put it on and the battery ran out in less than 2 hours. Did some digging and reset it to factory settings. No problems until today. It ran out of battery and as it’s charging it’s rebooting itself. Once fully charged I put it on. Now, it’s rebooting itself without being on the charger. I really don’t want to have to set it back to factory settings again. Any help?

Posted on Sep 21, 2017 2:59 PM

Top-ranking reply

Jonathan UK

Level 10

164,015 points

Posted on Sep 22, 2017 3:04 AM

Whilst I can't say why your Apple Watch is restarting unexpectedly, the following steps may help to prevent the issue from recurring:

Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

Restart your iPhone, iPad, or iPod touch - Apple Support
Restart your Apple Watch - Apple Support
If the issue persists, next close all open apps on your iPhone and then restart both devices again.

Test by removing apps:

Remove third-party apps from the Dock and/or from your Apple Watch and then monitor performance after adding them back, one at a time:
- Open apps
Remove watch face complications and monitor performance as you add them back:
- Change the watch face on your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
If the issue persists, consider instead unpairing and setting it up as a new watch.
Unpair your Apple Watch and iPhone - Apple Support
Set up your Apple Watch - Apple Support

If the issue then still persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having it checked and, if recommended, serviced:

Apple Watch Service Answer Center - Apple Support

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55 replies

Jan 24, 2018 1:30 PM in response to Jexlar

Did the latest update and still rebooting non-stop so there seems to have been no fix included for notifications.

Jan 24, 2018 8:03 PM in response to Ramzaldabi

The problems isn’t fixed same issue rebooting many times and no one can fix it for as

Apple we need help can anybody get a genius person to help as

Jan 30, 2018 11:01 AM in response to Lunchbox48

Not true. I have been through 2 watches now and just got a brand bew phone, and the problem persists.

Mar 30, 2018 2:46 PM in response to newfiechic

What happened with you?

Do any body try last updated 4.3 if it's fix the problem?

Mar 31, 2018 2:37 AM in response to Jared@Halifax

Hi all I now in 4.0 software I never get restart problems but I like to know if I updated to 4.3 or if anyone updated to this version it will fix the problems or n

Jan 1, 2018 8:35 AM in response to stephanfromcharlotte

I have a series 1 watch that worked great until the last os update. Then the rebooting started. I have AppleCare so Apple sent me a new watch - A series 2 this time. Worked fine. When I went to change the watch face to a new design it said I needed to update the os which I did. That’s where the issue starts. Called AppleCare again and they sent another watch. Same deal. As soon as I do the newest update the issue starts. I can’t figure out which app is causing the issue. I deleted all installed apps and still have the problem.

Jonathan UK

Level 10

164,015 points

Jan 11, 2018 4:03 AM in response to newfiechic

newfiechic wrote:

.. I just don't see how Apple is missing this. They are getting tons of complaints.

If you believe that you have identified a software issue, then be sure to let Apple know, either by:

Contacting Apple Support:

Or by making a Genius Bar reservation:

Genius Bar Reservation and Apple Support Options - Apple

Or by sending feedback:

Feedback - Apple Watch - Apple
All feedback is read, but you should not typically expect to receive a reply.

Jan 18, 2018 4:17 AM in response to newfiechic

I too have the same problem but hd no problems until the latest iPhone update. Not sure if it is a coincidence but I updated iPhone 8 to 11.2.2 (15C202) two days ago and Apple Watch series 2 began rebooting. I had not added any new apps to the iPhone or watch. I will try the suggestions here about turning off notifications and mirroring and report back. I agree as others Apple needs to investigate and repair the problem code.

Jan 24, 2018 7:35 AM in response to Gregg Gandy

I am going to try the update. I didn't know one was available.

Yesterday I decided to turn notifications for instagram back on for my watch (I had them all off and narrowed it down to only notifications for this app causing it) and sure enough, this morning I woke up to my phone constantly rebooting over and over. I am curious to see if it happens after the update.

Dec 30, 2017 9:28 AM in response to Jexlar

Does anyone have a solution to this issue officially as yet?

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Apple Watch keeps rebooting