iOS 11 Mail push notifications problem

Thank you, I failed to let you know that everything is back working again. Although on a different note, when I login to websites on safari, my password used be automatically entered, I now have to refer to settings, accounts and passwords to find a particular password for particular site.

I truly can't figure out the issue, nor could the experts at Apple. They concluded it was related to the Icloud email change in the latest upgrade which doesn't allow push feature on iphone (at least for alias email addresses, though affects all three of mine plus the non icloud accounts).

All I know is that it worked for years fine, and now doesn't work which is seemingly unrelated to the update on my end. I have tried everything and am beyond frustrated. Hoping somehow it is just a bug and gets fixed on future updates.

One other detail is that my phone used to get emails throughout the night via the push feature. Now, when I open the mail app first thing in morning, it shows "last updated at 9 pm" or whenever I last checked for email. My email would go unchecked indefinitely if I didn't open the app and refresh for new mail.

That’s exactly what I had to do, I get sound and banner alerts now. Apple need to sort out iOS 11 out as loads of other things no longer work. For example, passwords are not remembered anymore so when regular websites are visited, The ID and password have to be manually entered every time. I also have to keep rebooting my iPad as it freezes so often. Not a happy bunny with new iOS. I think Apple should introduce a way of going back to iOS 10 until they have sorted out all the glitches in iOS 11.

Thx for the link but that has been tried in every which way but without success.

For me Apple Mail on both iPhone and iPad is now redundant. Completely useless and a giant leap backwards by Apple for many iOS users since the introduction of iOS 11.

i have a wifi only ipad and never had this problem before the update and ipad is plugged in all night, so wifi shoukdnt be dropped. Also, i was just working on another app for an hour, went to check mail and an hours wotprth of email dowloaded, not on it’s 15 minute schedule as selected. it just isn't working anymore. same with the mail deleting issue. only started after OS 11. absolutely a fail for apple. i never thought i would consider another platform, but when it’s time to upgrade ill have to look around. It saddens me that after 20+ years of loyalty apple has really let us down. No way can i justify paying $1000 for a phone that doesnt reliably fetch my email.

Berzerkgirl is absolutely correct. Imy email accounts are all IMAP and unless I open the app, no emails are fetched. I am considering purchasing an android because I can't afford to miss emails. That's nuts. Steve Jobs is turning over in his grave.

I have the same problem that my E-Mails in the subfolders (which also appear in the main view) are not being fetched /updated in the background so I don't get notifications for my E-Mails in the subfolders (iOS 11.2.1). To see whether I got an E-mail to my subfolder I have to go to the E-Mail APP and have to update it manually. Really Apple?! What is my iPhone? A working device or a device for 3D Emojis?! There are some crucial Mails in my Subfolders and if I don't get notified about them on my notification view, the iPhone is nothing but a toy for me! I'm so **** off!!!

Update: I have an active support case open with Apple engineers. I've provided them local phone logs as well as Active Sync logs. Hopefully we can get to the bottom of it and get this resolved for everyone. It's taking some time but I'll let everyone know if and when we get this resolved.

Why has this changed? I thought that I had a fault with my old iPhone SE. I now have a brand new SE. & still cannot have my emails pushed through with the preinstalled app. This has only started since updating to iOS 11.

Why do Apple try to fix things that are not broken?

Hi Lawrence,

Thanks for your prompt response.

I have checked with my company's IT team and we do support push (we are usually internal email server called as Beehive developed by Oracle).

Assuming that we don't support push, I tried switching off the push and switch on Fetch Automatically. Even that didn't work and couldn't any new mails until I open the app. Then I tried Fetch - Every 15 mins and even that didn't work.

To add to that, this was perfectly working before the upgrade of ios to 11.2.5.

I hope you can help me resolve this issue.

I connected my iphone to my laptop after installing itunes. I saw the icon u highlighted. but once I clicked on it, this screen appeared.

when I explored further, I could find back now option under File --> Devices --> Back up.

When I clicked on it, it starts the back up but no encryption key or passcode was asked.

I have completed the backup without encryption now.

Do you suggest restoring the back up now or any other steps needs to be completed before that?

If you don't encrypt the backup then health app data and passwords will not be included in the backup. Other than that everything will be included. Now that you have done the initial backup try following my instructions and do another backup. If you still can't encrypt the backup it may be a government requirement that backups not be encrypted.

You can still do an iCloud backup from the phone to include the missing information.

Thanks for your comment. I have just restored my phone back up and waiting for all the apps to be loaded.

Once done, I will test out. I have received notification for the update to 11.2.6 but I already started this exercise on Lawrence's suggestion. Will update once I have tested it for 24 hrs.