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iPhone message tone notifications inconsistent

Ever since updating to iOS 11, my phone is inconsistent in giving me tone notifications on received text messages.


That is, I don't always get a tone alert on my lock screen. The banner still shows when I wake my phone. But, I don't always get a tone alert.


All settings are correct (no changes from before when there were no issues).


[Re-Titled by Host]


Anyone else having this problem with the new iOS? Any solutions?

iPhone 7, iOS 11

Posted on Sep 21, 2017 5:56 PM

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Posted on Nov 2, 2017 11:14 PM

I know this might sound obvious, but I just noticed that there’s a “hide alerts” feature in messages that appears if you swipe right on the conversation. I was wondering why texts from my wife didn’t have a tone play...I think this may be why. Later I noticed that a crescent moon appears to next to the conversation when “hide alerts” is enabled. See photo.User uploaded file

58 replies

iPhone message tone notifications inconsistent

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