iPad dock hidden on home screen iOS 11

I updated my iPad mini 4 to iOS 11. The dock is always hidden on the home screen and I have to swipe up to see it. I have heard it’s supposed to always be visible when you’re on the home screen. Any ideas on why it‘s always hidden when on the home screen? Its really annoying because I now have to add an extra step to get to the apps in the dock from the home screen, and I have this big empty space at the bottom of the screen where the dock used to be. Pic shows the missing dock and the empty space where it should be.



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Posted on Sep 21, 2017 7:54 PM

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Posted on Mar 22, 2018 3:27 AM

As a follow-up....It's been about 3 days since I used Mscreant's suggestion to take everything out of the dock, restart and put everything back in. This didn't correct my problem. But here is what has:


I was able to identify my offending App, which wasn't that difficult as it always happened right after I used that App. It was NOT, as some suggested, the App that puts a "recently used" timer icon on my dock. But, it IS an App that organically opens in 'portrait' view, but I use it in 'landscape' view, so it is always "forced" to change orientation. (I did not try playing the game in the portrait orientation). What I DID do was to delete the offending App, "hard restart"ed my iPad (with iOS11.2.4) and then downloaded a clean version of the App.


This has solved my issue and as it turns out, it is NOT an Apple issue!

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Mar 22, 2018 3:27 AM in response to flcoasterguy2

As a follow-up....It's been about 3 days since I used Mscreant's suggestion to take everything out of the dock, restart and put everything back in. This didn't correct my problem. But here is what has:


I was able to identify my offending App, which wasn't that difficult as it always happened right after I used that App. It was NOT, as some suggested, the App that puts a "recently used" timer icon on my dock. But, it IS an App that organically opens in 'portrait' view, but I use it in 'landscape' view, so it is always "forced" to change orientation. (I did not try playing the game in the portrait orientation). What I DID do was to delete the offending App, "hard restart"ed my iPad (with iOS11.2.4) and then downloaded a clean version of the App.


This has solved my issue and as it turns out, it is NOT an Apple issue!

Mar 1, 2018 6:43 PM in response to flcoasterguy2

Been testing this workaround for 2 weeks, seems to stick:


move all icons out of the dock to a folder

hard boot the ipad

play your games from the folder, do not launch from home screen or dock

put icons back on the dock that do not play embedded video - I am pretty sure my culprit is AB2


since doing this, 2 weeks, the issue has not represented.


that being said....APPLE FIX THIS

Jan 18, 2018 10:11 AM in response to flcoasterguy2

This is just a workaround for the iPad until the bug is fixed by Apple:

  1. go to settings—>General—>Multitask & Dock
  2. go down to Dock
  3. Slide option to Disable (should not be green) “Show Suggested and Recent Apps”


Yes it is a pain to not have recent apps there but for me it is more painful not having the dock.


you can always ask Siri to “open app Xxx“ or you can manually search for apps. Not sure how long it will take for Apple to fix the iPad issue but at least there are some things we can do to still be functional.

Mar 19, 2018 5:05 AM in response to jenevenej

Turning off the recent apps does not fix the floating dock. It is a step towards removing the little alarm clock on app icons in the dock.


But as has been stated MANY times in this and other threads, the floating dock is a known glitch in iOS11, and one that Apple has apparently had a hard time tracking down. It will probably ONLY be fixed in an iOS update, but there is no idea when that may be coming.


Beyond that this is a user to user tech support forum, folks are not speaking to Apple here. So your cries of frustration don’t go where you want them to go to. If you want to send your frustration to Apple, send them some feedback and let them know just how many people are having this issue

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Jan 3, 2018 5:58 AM in response to Diana.McCall

I’ve also noticed if my dock messes up it’s after an in app ad

Some of those come in ‘wrong’ in that if you have your iPad in landscape mode (wider than it is tall) and some ad comes in in portrait (taller than it is wide) it may mess up your dock.


Arbery I can feel your frustration but we’re all just users like you. We have no control over the issue nor the ability to fix it beyond suggesting work arounds to tide you over until Apple fixes the issue.

Jan 18, 2018 10:21 AM in response to flcoasterguy2

I have the same issue with my IPad Air 2 anytime I switch from portrait to landscape mode on the screen. I have issues with programs such as Apples own News just flipping back to the home screen when it apparently feels like it, because there is no set pattern. I have issues with the home button not responding to touch recognition. My iPhone 6s does not recognize the touch on the home button either. All these problems started at the introduction of X. It has been the most frustrating experience dealing with Apple on these issues. My IOS is up to date. Each time I update in hopes that the issues will be resolved. Each update has been a bitter disappointment.

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iPad dock hidden on home screen iOS 11

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