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iPad dock hidden on home screen iOS 11

I updated my iPad mini 4 to iOS 11. The dock is always hidden on the home screen and I have to swipe up to see it. I have heard it’s supposed to always be visible when you’re on the home screen. Any ideas on why it‘s always hidden when on the home screen? Its really annoying because I now have to add an extra step to get to the apps in the dock from the home screen, and I have this big empty space at the bottom of the screen where the dock used to be. Pic shows the missing dock and the empty space where it should be.



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Posted on Sep 21, 2017 7:54 PM

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Posted on Sep 21, 2017 8:11 PM

One thing I saw is that there’s a bit of a glitch. Open a folder on your main screen, then drag your finger up from the b bottom to drag the dock up and it should stay up.


Conversely, when you have a folder open, you can drag the dock down and off the screen. Maybe an accidental finger touch slid it down when you didn’t mean to

87 replies

Dec 7, 2017 10:46 AM in response to Tradwan

Unfortunately, all you can really do is wait for apple to fix the bug.


Don’t use the apps with ads if that works for you (not an ideal situation Im sure)

You could look into an ad blocking app, but those some with their own sets of issues (the only way developers of free apps get paid is through ads so you’re affecting their bottom line, not to mention not all ad blockers are free or use means to block the ads that may not have the outcomes you want - some use proxy servers which may make them not work on some networks)

Dec 26, 2017 10:26 PM in response to mcheccone

The disappearing dock just started happening to me today. It disappears in landscape. Rotate 90 to portrait and it appears but not centered. Go 90 more and it remains but not centered. Continue and the same. One more for the full circle and it disappears again. Restarting is a very temporary fix.


im not using any apps I haven’t used for a very long time. Disabling recent apps doesn’t help at all.


this is pretty clearly an iOS/Apple problem.

Dec 27, 2017 1:34 PM in response to Skiboy123

Hi, I experienced the same thing on my mini 2. Here is how I fixed it. On mine the culprit was apparently an app that offered extra playing time in exchange for viewing an ad. (A previous commenter provided that suggestion) I first deleted the app (temporarily) then changed my settings so that recent apps would not show in the dock. Then reinstalled the app and voila! Never had the issues since.

Dec 28, 2017 2:04 PM in response to flcoasterguy2

As with others the restart is only a temp fix. Even resetting all settings only "fixes" the dock issue for about a few hours before the Dock disappears again. Apple is getting lax with QA testing in both iOS and OSX as I have submitted a variety of issues to Apple personally and via my work and have not received "fixes" for any of them since middle of last year.

Jan 3, 2018 5:58 AM in response to Diana.McCall

I’ve also noticed if my dock messes up it’s after an in app ad

Some of those come in ‘wrong’ in that if you have your iPad in landscape mode (wider than it is tall) and some ad comes in in portrait (taller than it is wide) it may mess up your dock.


Arbery I can feel your frustration but we’re all just users like you. We have no control over the issue nor the ability to fix it beyond suggesting work arounds to tide you over until Apple fixes the issue.

Jan 18, 2018 10:21 AM in response to flcoasterguy2

I have the same issue with my IPad Air 2 anytime I switch from portrait to landscape mode on the screen. I have issues with programs such as Apples own News just flipping back to the home screen when it apparently feels like it, because there is no set pattern. I have issues with the home button not responding to touch recognition. My iPhone 6s does not recognize the touch on the home button either. All these problems started at the introduction of X. It has been the most frustrating experience dealing with Apple on these issues. My IOS is up to date. Each time I update in hopes that the issues will be resolved. Each update has been a bitter disappointment.

Feb 14, 2018 9:45 PM in response to Rysz

Restarting should not be the fix for it long-term, and just recently I noticed my battery symbol changes color while charging ensuring fully connected to my iPad Pro 9.7 iOS 11.2.5 and my daughters iPad Air 2 iOS 11.2.5 battery symbol starts out green then after while it turns to white, meaning it's not charging. I have to unplug the USB-C to Lightning cable and re-connect it to both devices. I had placed a call with AppleCare and that was a run around. Still having same issue. Please APPLE INC., let's do something in your next iOS rollout.

Feb 25, 2018 11:11 AM in response to flcoasterguy2

I’m also experiencing this issue and am surprised this hasn’t been fixed by now. Really hoping iOS 11.3 deals with this because it’s driving me nuts. How apps can interfere with the normal operation of the Dock is beyond me, that should technically not even be possible.


If I rotate my iPad it shows various Dock positions:

Portrait (home button down): Dock floats over the bottom row of homescreen icons with the left side off screen.

Landscape (Home button on the right): Dock is entirely off screen

Landscape (Home button on the left): Dock is on screen but too small and to the right, as if it’s a portrait Dock on a landscape view.

Portrait (Home button up): correct position but too large, right side off screen.

iPad dock hidden on home screen iOS 11

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