The ipad cannot be synced. An internal device error occurred.

I am having the same problem and am ready to scream. How can you put out a new product where something this basic is not working? I think no one at Apple is adequately testing things anymore. In answer to your question, Steve Jobs would have held someone accountable for messing this up. Sadly, I think this is no longer the case.

march 2018 i still have this problem. showroom gave me a new (refurbished) iPad but refused and/or did not know how to deal with this problem. i need about 90000 on my iPad. any NEW ideas about this issue?

Hi Jdane6200

Im curious how old your iPad was. I've been having issues, and after resetting my iPad (removing all user data) at the suggestion of the genius bar expert I saw yesterday I'm still having the same issue. Previous to this I tried three cables (apple replaced the cables) and reseated my usb ports on my macbook air. Before going to the apple store my macbook wasn't even recognizing my devices when I plugged them in... it would just flash changing/not charging back and forth and nothing would happen. My phone did eventually sync but now after resetting my iPad I appear to be having this problem of only getting about 200 photos before it just stops mid sync (with no message) My iPad is 3 or 4 years old but the genius bar employee told me it should still work. So frustrating.

Hey there,

I'm having the same Problem with my iPad mini 2 64GB syncing from my iMac as well as my MacBook Pro with latest software installed on all devices. Strangely some Photos from Photos.app are synced, witch actually shouldn't be - I selected photos from the last year but strangely photos from '13 to '15 appear. Albums I selected do appear on the iPad but empty. And when I scroll down in Photos.app on the iPad it states a number of photos and then "Synchronizing..." even if it's not plugged in to my Mac (or Charger - WiFi Sync).

I am highly disappointed by Apple! It all seem to have started around iOS 11 (which as well made my iPad almost unusably slow. Since this isn't new I expect Apple to fix this very soon!

I have tried to sync again after many months, iphone 6s syncs the few albums selected. Ipad either gives error or apparently syncs but the new folders selected do not copy. Have repeated this over and over. Apple is so disappointing!

This is what I sent to my apple contacts today.

Well with all the new iOS updates etc I was optimistic that perhaps the photo syncing issue had been resolved, but NO.

I updated all my units, iMac iPad, and tried to sync. I was hopeful as the process started but at about 4,000 of 8500 pics on my first try the regular error message appeared. At the point only about 300 pics had actually been copied over to the iPad. The iPad indicated it was still syncing but after several hours nothing had changed. Tried again but no luck.

Gentlemen what is the issue? How do we get to the powers at be that will recognize the error messages that we have submitted on the diagnostic files and tell us what is happening… as mentioned in the past, to be told someone is working on it, well lets get an update from that someone…

I think you will agree this has gone on too long. It started last fall and it is now spring. We have had updates to iOS and mac os but no resolution. There are many dedicated Apple product users that are very frustrated with this issue.

I look forward to a resolution.

Same issue suddenly appears on wife's iPad Mini3. Reading photos forever, then internal device error. These are the most expensive tablets on the market and Apple is supposed to be the gold standard of bullet-proof. Not in this house.

Fix it, Apple!

What amazes me is that none of the Mac rags have taken up this issue. They seem to enjoy mentioning other problems with Apple, but not this one.

I agree with Welshter. Don't reply to us until we finally give up.

I did move to iCloud but it is inferior to what I was able to do with my Mac. I cannot choose the photos I want to be sure to have on my device so sometimes I need to wait for it to download and I am SOL if I do not have access to the web.

Paul

that means, there is no use to buy an iPad, since one cannot sync thousands of pics.

not everyone, everywhere has wifi or iCloud connection, thus apple rendered the iPad useless for people like me.

i have over 90 k pics on the iPad. with max 300 pics synced at each sync...each sync taking up to half an hour.....it will take me months to sync all my pics...

i guess.....microsoft here i come....

what is most annoying is that i spent HOURS at the apple store for nothing.....and they should have known.

I only have about 30K, but that was the main reason that i had an ipad. In addition, the senior Apple Advisor that I worked 1 on 1 with for the past several weeks who promised me that he would stay on my case until a resolution is not responding to my emails or phone messages anymore.

Same issue suddenly appears on wife's iPad Mini3. Reading photos forever, then internal device error. These are the most expensive tablets on the market and Apple is supposed to be the gold standard of bullet-proof. Not in this house.

Fix it, Apple!

Is the situation one where we (including me) are not using iCloud? If so, perhaps it's an intentional "bug" to force us to use their storage service (for a fee over 5gig).

If that's the case, we've been snowed by "do anything" marketing and deliberate "kneecapping" of functionality. That would explain the lack of effort on Apple's part.

Sad case. Speaking of case, class action anyone?

Well with all the new iOS updates etc I was optimistic that perhaps the photo syncing issue had been resolved, but NO.

I updated all my units, iMac iPad, and tried to sync. I was hopeful as the process started but at about 4,000 of 8500 pics on my first try the regular error message appeared. At the point only about 300 pics had actually been copied over to the iPad. The iPad indicated it was still syncing but after several hours nothing had changed. Tried again but no luck.

Gentlemen what is the issue? How do we get to the powers at be that will recognize the error messages that we have submitted on the diagnostic files and tell us what is happening… as mentioned in the past, to be told someone is working on it, well lets get an update from that someone…

I think you will agree this has gone on too long. It started last fall and it is now spring. We have had updates to iOS and mac os but no resolution. There are many dedicated Apple product users that are very frustrated with this issue.

I look forward to a resolution.