IOS 11 incompatible with Honda handsfree bluetooth

Ever since upgrading to IOS 11, my iPhone 6 plus won’t connect with the handsfree bluetooth function in my 2015 Honda CRV. I’ve tried disconnecting, rebooting, etc. Has anyone else experienced a problem with their bluetooth linking in cars?

iPhone 6 Plus, iOS 11

Posted on Sep 22, 2017 5:10 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 14, 2017 7:00 AM

Same problem with iPhone 6S+ and 2014 Odyssey. Was able to restore connection by deleting the phone on car, resetting Network Connections on the phone, and then pairing the two again. That worked. We’ll see how it holds.

123 replies

Dec 29, 2017 12:02 PM in response to howilee

Yes, this is similar to my experiences. And yes, the parties seem to be blaming each other. Does anyone know of a good phone number to call to register complaints? I assume that market power dictates that Honda needs to fix this, even though it apparently isn't really their fault, because it seems unlikely that Apple is going to do anything productive.

Jan 9, 2018 5:46 AM in response to raina_b22

I too am still having this same issue, even after updating to 11.2.2 today. The audio works fine, music and audio books are clear. As soon as I make a phone call, everything is full of static. The person on the other end can barely hear me and I can barely hear them. Hang up, back to audible, all is good. I've tried the forget, repair, turn off, turn on dance too many times, all to no avail.

Jan 18, 2018 8:21 AM in response to momuv2dox

******* I can’t believe the runaround we’ve all been getting from two giant corporations, either of which could remedy this.

That said, I believe it’s Apple’s responsibility to make it right. Just as they finally took responsibility for the planned obsolescence of their older iPhones, they need to take responsibility for this “conscious uncoupling “ from Handsfree Link.

<Edited by Host>

Jan 18, 2018 1:27 PM in response to joninuk

I totally agree with you... I have a brand new Acura RDX whose phone connections have not been working since SEPTEMBER. The car was 2 months old. Unfortunately, we are still getting the run around from both Apple and Acura.

BUT i am adamant about getting this situation fixed...not only for me, but for obviously thousands of other folks who are now very distrustful of these companies. Still in contact with both of them, will let you know if anything positive happens.

Jan 18, 2018 2:52 PM in response to anypats

All I know is that my cousin's Samsung Note 8 works perfectly with my 2017 MDX Advanced. I'm ready to update my iPhone 6 Plus anyway. Apple should realize it is easier and less costly to change a phone than buy or lease a new vehicle. Apple makes one operating system. Car manufacturers make dozens of models, all with different radios. Ever hear the old adage "If it ain't broke, don't fix it!"?

Mar 8, 2018 11:23 AM in response to firefox23508

My Wife's IPhone 6S is having Bluetooth and Contacts problems with her 2014 Honda Odyssey.

Not only is the Honda phone display acting weird, (not syncing contacts, saying she's on a call when she is not..." but it has also messed with her contacts and how they appear on her iPhone(when not connected to the odyssey).


Her contact list is still intact, but all the numbers have had the "()" and "-" taken out. She can no longer tell who is calling her as it just show's the number, but when you go into her contacts, it shows that number tied to a contact in her address book.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 11 incompatible with Honda handsfree bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.