Photos app on iPhone not syncing in iOS 11

Since this problem is limited to the newer iPads on 11.x OS many of us no longer have skin in the game as there are work arounds. However, for those affected, this flaw can have major impact on a professional level. My iPad is mainly used as a portable image sharing device.

Someone up thread suggests engaging the technical media, who would relish a story such as this. A serious flaw in the number one device provider ecosystem, impacting professional and casual users.

Apple doesn’t understand how important this is. They have no legal risk as our acceptance of OS updates indemnify Apple from consequences.

The only way to pinch Apple is through the marketplace.

That is exactly what my advisor said to me. They took plenty of log files from me and we spent hours on the phone. The last time he called they told me the developers now have everything they need and will be working on the problem. He didn't tell me it was a problem with iTunes though. But I don't really care if it is iTunes or IOS 11. All I care about is them fixing it.

Personally I don’t buy the iTunes angle myself as I’ve had iOS 10.3.3 sync just fine and turn right around using the same iTunes version with ios 11 and bomb. I still have an iPad on 10.3.3 which syncs fine on the present iTunes version.

Maybe it is iTunes, but I find it strange that I can sync my iphones in full in one try but not the iPads on iOS 11. In either case, they need to fix this whatever it is and soon.

audiomixer,

Exactly, I don't buy it either for the reasons you state. But, when they removed iOS app management from iTunes, it's entirely possible they may have introduced an unintended collateral interaction between the two software sets. If they can fix it with a change to iTunes, the sooner the better. Just get it done Apple!

That will not work on my iPad. The problem is getting all the pics on the device to begin with. It took approx 20 syncs on each of My ipads running a variant of iOS 11 to even get all the pics loaded from a fresh reset iPad. Once the pics were loaded, so were my albums.

I use Windows 10, and the USB method to sync. I have many albums (i.e. folders) and about 6000 pics in total. Doesn't matter how numerous or how few new photos I need to sync (sometimes as few as 10, as many as 70), it takes anywhere from 5 to 8 sync to get them all over.

Yeah it takes forever. I also find iTunes ***** the ram out of the PC, regardless of your power and speed. I have iTunes shut down on the start-up, otherwise it takes forever for the PC to behave. It's always been like it.

I am on a PC using iTunes version 12.7.2 and an iPad Pro running 11.2.1, connected with a USB/Lighting cable, and I cannot get pictures to sync from the PC to the iPad.

iTunes show that there is nothing in progress and there was no error message. The iPad says "452 Photos, Syching.." and still don't have the last 452 photos.

Bookem4096, most everyone has the same issue. Mine is exactly like yours, save for me having an ipad 5th Gen/2017.

A couple guys here said Apple acknowledged they are aware of the issue and the high volume of complaints. Apparently the problem is within itunes.

With the frequency of itunes updates you would think it can be fixed fairly quickly. Let’s hope so. The money we all invest in Apple products is too high not to have it fixed quickly.

Maybe I'm just lucky. There is a spinning progress wheel next to the iDevice name in iTunes. It spins for a looong time when adding photos to the iPad. I was careful (paranoid) about messing with things while this was going on. Only advice I can offer. Its also seems to be the difference. Previously the transfer would terminate way too soon.

I was forced to install iTunes 12.7.2.60 this AM on my Windows 10 laptop. Was told that iTunes had moved or was deleted, I initiated neither.

Install went smoothly. Since I had a work around for this problem, there's nothing else to report. However, this may be the iPad sych fix we have been waiting for.

Same here. I am running the latest version of iOS / Mac. OS / iTunes and Photos.

Trying to sync around 58,000 photos all in specific user made albums in Photos via USB to my iPhone 6.

I finish up with empty user made albums or sometimes no albums, although all photos are there on my iPhone under Apple's date or topic fiing system.

iTunes is the translator between the Photos app and the iOS. It is not talking as it should

to iOS 11 and we all know it did perfectly well talking to iOS 10 and to previous versions

of the iOS.

Let's hope that we can all get back to normality as we head into 2018.

All the best to all contributors.

Been a few weeks since I posted to this thread, although I’ve continued to follow the posts, but have been having exact same problem as everyone else, since September. Collection of 24k+ photos on Windows PC, everything updated to latest versions (iTunes, iOS etc), but still no joy in transferring to iPad mini 2, despite no previous problems. Only since iOS 11. To update, no problems transferring pics via iTunes to old iPad 2 on iOS 9.3.3, but iPad mini on iOS 11.2.1 just keeps crashing with ‘internal device error’ message. FWIW, just got new iPhone 8 Plus, on iOS 11.2.1, and after restoring backup from previous 6S, synced via iTunes and all 24k pics transferred in one go, in mega short time (compared to what I’ve been used to in the past on iPad mini 2, when it was syncing OK). Whole lot transferred in about 30 mins (not sure exactly, as I left it to get on with it, expecting it to take hours, but realised it had finished after about 45 mins). So as far as I can see, problem only occurs with iPads running iOS 11. No idea whether it’s iTunes or iOS causing problem, but either way, Apple need to sort this soon!

Apple have absolutely done it this time.

i have had no trouble importing my camera photos into Mac photos until I did the latest update for my iPad.

it now does not use the device I connect to my iPad to import my camera photos.

i am now totally unable to import my camera photos and absolutely disgusted with the way Apple are treating their users.

why are the directors getting massive bonuses? When we are left unable to use their products as they are advertised to be used.

where is the fix for the photos issue that hS been promised for the last 3 months?

Totally disillusioned with Apple/Mac and their iOS

ang

Ugh! I have had this issue off and on for months now. The latest is happening right now. Photos have not synced between my iPhone X and iPad Pro 10.5 since early yesterday. I don’t understand why it works sometimes and doesn’t work other times. All I know is it’s aggravating for something that is touted as “seedless.” I’m running the latest software. I don’t get it.