Photos app on iPhone not syncing in iOS 11

Sad isn't it. I worked for Oracle, and we would test the **** out of every function of a new release, via extensive test scripts often for a system with only 100 users. Apple should have discovered this using a basic test script and held back the iOS upgrade.

Apple looks bad for this. I am advising persons not to get new iPads, which was once a wonderful product worth waiting in line to purchase.

I agree. That said, with all the knowledge "they" have, you think it would be a speedy fix.

One could asume it's something major due to the length of time the issue has been ongoing.

Let's hope they don't have to reinvent itunes to fix it.

What are the chances they're about to separate photo sync from itunes such as what happened with the app end of things.

Who knows

No, it hasn't. Nor it was in 11.1 11.2 or 11.2.1. Very disappointed... Apple has been anything but accurate recently and as I am thinking about changing my phone I think i will switch back to Android which has become almost as reliable but far less expensive. Bye Bye apple !

The craziness and complete lack of Apple response continues and is damning.

Without any expectations (based on the great posts of others) I just gave sync a few shots - what a disaster! One album that has 275 pictures in it synched as follows:

Attempt 1: Apple 8+: 27 pictures and iPad Pro: 56 pictures

Attempt 2: Apple 8+ 110 pictures and iPad Pro: 75 pictures

Attempt 3: Apple 8+ 94 pictures and iPad pro: 124 pictures

Grrrrrr....

I posted something simular and received an email stating that my post boardered on a rant.

What it came down to was me suggesting the Samsung syncing and photo platform was better.

Be careful what you post.

I don’t think that there is anything wrong with my post. My family and I have been Apple users for years, and I have been very patient with this issue; however, Apple is not currently meeting my needs.

Hi Gary and others

I do hope you are right. For the past 3+ months I have been waiting!!!

updates have been promised from senior consultants and I am still waiting. I am sick and tired of being told this and believe it is not on Apple’s agenda as an important issue.

The Apple name has been severely tainted by this glitch and I for one would choose other platforms when next I update my hardware.

Don’t hold your breath!

Ang

Same issue for me.... Completely sporadic syncing of photos via iTunes to iPhone and iPad. Sync will hang, albums don't appear even though photos are there and you can search for the album, random "people" albums show up... a complete and utter mess. The beginning of the end for Apple. So many issues!

Strangely, I don't have this issue anymore (running iOS11.2.1 and iTunes 12.7.2), all photos are synced as it should but now that iOS11.2.2 released i don't know whether to upgrade or not, I don't want the issue to come back and haunt me again. Anyone who has tried syncing photos with iOS11.2.2 please give some feedback. Thanks!

Hopefully this doesnt happen to you, but it happened to me too, it synced everything (after i erased and restored my phone) and then stopped working again.

The new update is just a security patch and thats it. Shouldnt make a difference, plus according to apple this an iTunes issue, rather than iOS.

But then again, apple has been acting very shady lately.

I wish I had such "luck"...... nope. In the past few months, it usually takes anywhere from 5 to 9 syncs to push only a handful of photos to my iPad Air 2. I use the USB method, don't use iCloud. Today, with iOS 11.2.2, and iTunes 12.7.2, I tried 3 times, each time the sync ended, the second and third time without even a message. Nothing was transferred over.

Songs and videos etc are still fine.

I think Apple was wrong when they said the issue was iTunes. This syncing problem always sound more like an ios11 problem to me. Plus I upgraded my iTunes first before iOS 11 came out and never had syncing issues until I upgraded to iOS 11. Glad to hear they finally got a handle on the problem and can’t wait for the next release. It only took them 4 months so it will be fixed in time for iOS 12! Ha! Don’t want to be negative. Just glad they finally listened and fixed it.

doctorcube,

This is the best news I've heard - sync success to an iPad! This is a first! Up to this point, any successful sync being reported (trietsch and some other folks) was syncing to an iPhone but never succeeding with an iPad. I'm encouraged! Finally a light at the end of the tunnel!

Sorry for giving all you some hope... I deleted all photos of my iPad just to repeat the sync process, and now I'm having problems again. I'm sure there are some advances about this problem with iOS 11.2.5 beta 5, but probably we need a new iTunes version to solve the problem at all.

There's a little bit of progress with my devices since yesterday's totally unsuccessful syncs.

I rebooted my Windows. Everything else being the same (iOS 11.2.2, iTunes,12.7.2, USB sync), no additional photos to be my albums since yesterday, although there were about 10 photos that remained unsync'ed from yesterday.

It took me only 3 syncs this morning, and the whole thing was done. I have 6130 photos on various folders in my PC, and for the most part, the folders are all the same, with only 3 folders designated to receive new photos. First sync, iTunes says 989 photos to be copied, and at the end, 5561 photos are reported to be on the device. Second sync, copying 651, at the end iTunes says 5860 photos. Third sync, copying 352, iTunes says everything's there at the end, and they are!