Photos app on iPhone not syncing in iOS 11

I am also facing the same problem. As far as I can contemplate, this is a iOS 11 bug. Unfortunately, it was not resolved in iOS 11.0.1 upgrade too; although I was quite optimistic about it.

It is perhaps worthwhile mention here that I have even contacted the Apple support regarding the issue. Although, they did act like to understand the issue well, but denied to agree that it was a iOS 11 glitch. Surprisingly, according to the Apple support, it was rather a iOS 11 new feature. And; I am really really startled when they try to camouflage a Bug with sophisticated words like 'new feature,' !!!

Needless to say that I clarified them that the issue exists even when my iPhone is fully charged & connected to a proper Wifi network.

When I tried to sync my pics last night, I saw iTunes copy the correct number of pics. However, this morning I found NO synced albums on the phone. When I used the "Photos" view rather than the album view, the photos were there. When I searched for the album by name, it found it. It appears that the sync was successful, the pictures are there, you just can't see the Albums?

For the IOS 11 devices - "Albums" I have album names, but each album is empty, switching to "Photos" view I have pictures up the date of the IOS 11 install and nothing after that date. For the IOS 10.3.3 device - all albums and photos are in sync.

Hi everyone. I am also having this issue. iOS 11.0.1, macOS 10.12.6.

iTunes is not uploading the photos from folders on my MacBook Pro to my iPhone 6+. The folder is there on the iPhone, with the correct folder name, but it is empty and contains no photos.

Looking forward to Apple resolving this issue. Thanks!

I have a similar issue, my ipad doesn’t sync any picture on my iCloud library except when I plug it to the charger. It started happening after I downloaded iOS 11. When I plug it everything is syncing right away but otherwise it will never work. I tried absolutely everything rebooting with iCloud backup, rebooting as a new ipad with factory settings, sign out iCloud and in again, desactivate photo library and reactivate, my iPad is always 100% charged and on the same WiFi as my other devices. I called apple and so far no one is able to fix my issue or understand why this is going on 😟. So for now if I want my picture syncing I will have to have my iPad plugged in.

Unfortunately, "the fix" did not work. Photos from a folder on my MacBook Pro, still did not sync to my iPhone. The folder is created, but it is empty.

At the bottom of the Photos app, it says "Restoring" for about 40 seconds, it clears, and still nothing. Back to the drawing board.

Same here, unfortnately. Now on 11.0.2 since yesterday - iPad Air 2 startet „uploading photos“, e.g. syncing with photo library, but now stuck with >2000 photos remaining. The newest ones (about the last 2 week) didn‘t ever pop up there, however they are on my iPhone and in the cloud.

Will do a full wipe in the evening and see if the issue persists when starting from scratch on the iPad. Pretty frustrating.

I have upgraded to 11.0.2 on my iPad 3 and also done a full wipe and now am faced with rebuilding the device. Nevertheless, I am no longer able to transfer my photo collection from my MacBook Pro directly to the iPad through the iTunes sync function. I have over 15,000 images, and use the iPad primarily for photo display. I get the following error message: "The iPad "____'s iPad" cannot be synced. An internal device error has occurred."

I hve been able to transfer about 7800 of 15000 images (all jpeg; not trying to transfer RAW files at this time), and there does not seem to be any consistent reason for one folder to sync rather than another.

Renders this iPad useless except for email and viewing iTunes content.

BTW: for me the problem occurred first when moving to iOS 11 public beta (I started with iOS 11 beta 2). Interestingly, I have no issues at all on a new iPad Pro 10.5 that I upgraded to the iOS 11 release candidate around mid-September 2017 (i.e., straight from 10.3.3 as delivered to the iOS release candidate).

Yeah I have the same issue. It’s constantly restoring and uses my battery in a second. I’ve tried turning off iCloud photos and photo stream, I’ve tried hard resetting the phone, I’ve tried restoring the phone and then restoring a backup. I have no idea why this is happening. Here is my reddit post on this topic https://www.reddit.com/r/apple/comments/752tnu/why_does_the_ios_11_photos_app_us e_so_much_battery/?st=J8L5YT5U&sh=625a6195 https://www.reddit.com/r/apple/comments/752tnu/why_does_the_ios_11_photos_app_us e_so_much_battery/?st=J8L5YT5U&sh=625a6195 and I hope there’s a fix soon

Same problem with me. After update to 11.0.2 foto synch stopps by itself after approximately 1500 fotos (out of 9000).

Still waiting for a solution by apple support. As everything worked perfectly under 10.3.3 this problem must have its origin in the IOS update. Visited today our local Apple store and had to face the fact that nobody was aware of this problem and certainly could not offer any help. I hope that Apple realises that they have to fix this pronto and without any more glitches.

I, too, have been surprised that we have heard nothing from Apple, as I assume all of us are statistics -- people with large, private photo collections which we have transferred to our iOS devices in the past using iTunes and not the Photos app. I have relied on the iPad Mini 3 (and three previous versions) to display these pictures (17,000+; I am an experienced amateur photographer) for years, and now can't get them on the iPad any more. I also had the same problem with my iPhone 6s once updated with the new iOS and new iTunes. Just so Apple understands the consequences (I am only one person, but I expect many have this issue), I gave my 6s to my son and have purchased a Galaxy Note 8, where transferring pictures to the 256GB internal card is as easy as 1-2-3 directly from my laptop which sees the phone as a peripheral device. I am stuck with my iPad Mini as a vehicle to view Apple content, but it is useless as a platform to show my pictures. That renders my MacBook Pro as redundant, as I kept it only for syncing my iOS devices (and I have many), and I will migrate everything to my Surface Book.

Agreed. It is a shame. Also because so much on macOS and iOS is crafted with palpable love for detail (despite the bugs, Photos is a beautiful app for displaying and managing beautiful photos)...

PS: I also have a friend who switched back to Android when he discovered how hard it is to manage/transfer images that one owns.