Photos app on iPhone not syncing in iOS 11

Same problem here. Initially worked when I upgraded to 11.4, now it fails every time! Just hopeless... Together with painfully slow OS Photos app editing the whole Apple ecosystem for once simple picture and video management is BROKEN!

Hi Paul, Upgraded IOS to 11.4.1 and also iTunes upgrade yesterday. Still not Syncing Photos to my iPhone 6 - all user created albums (many) are still empty on my iPhone (0 from My Mac) and 60,000 pics not synced properly since late last year with intro of IOS 11.

So NO PROGRESS at all. Douglas

Hi WMalden, I have followed this thread for months and indeed 11.4 did make a difference. Many have said it fixed it. Your instructions above came out during the beta of 11.4 and supposedly worked. I also have followed them when 11.4 was publicly released. My problem is it loaded all the photos but when I went to add more days later it was still the same crap. It would not load new pictures. My question to you is......have you added more pictures since and did they get copied?

I THINK new pictures were added but will have to check again after I get my late 2011 MacBook Pro sorted. It is having frequent kernel panics and spontaneous reboots. I am going to see a “genius” at the Apple Store today.

Thanks neilberg,

I didn’t want to delete my cache and remove all photos for fear that they wouldn’t sync back and I wouldn’t have any photos on my iPad. However, I guess I need to give that a try tomorrow especially since 11.4.1 is working for many people. If I don’t try that, I’ll never know if it is working for me.

So here I am upgraded to 11.4.1 with the same problem that we all had in October 2017. Latest photos are not syncing properly. I do not use iCloud and I don't want to. So very frustrating. I'll try a couple of things later today. I've already spent 1/2 hour trying to sync a couple of new photos from this week. WHY APPLE WHY???

a - can you sync again without all these extra steps? Yes

b - has anyone selected albums rather than syncing all? Yes and it doesn't work. New photos will not be synced and new albums will be empty

c - has anyone turned sharing of iCloud back on for shared albums, streaming or library? No - I do not use iCloud for anything

To add to yesterdays post. Today I did another sync, added a new album and that album appeared on my iPhone. I ejected the phone and removed the album from Photos then did another sync, the album was removed. After ejecting it I did a cleanup in Photos and then another sync which also worked out fine. So fingers crossed folks.

iOS 12 looks promising regarding syncing an iPhoto project from iTunes to iPad.

I synced about 35 000 images and videos, and every album transferred OK. I then updated two iPhoto albums (about 4 GB each) and also they eventually transferred OK (the 1st try failed at the very start with "session failed to finish" message. The 2nd sync succeeded although the "finishing sync" message lasted about 30 minutes.

With iOS 11 I always got several empty albums and many missing photos with similar syncs. But I don't yet fully trust iOS 12 because initially also the iOS 11.4update seemed to work but later the sync failures reappeared.

I did upgrade to iOS 12. However, I can not sync at all anymore. When I sync, I can’t get pass the backup step. My devices will not back up at all, so it just sits on that step for over a half hour, or until I just cancel the sync. I have a call set up later this week with an Apple representative. I don’t know if my photos will sync since I’m stuck on the back up step.

I deleted all of my old device backups in iTunes, and attempted to sync again, but I still could not get past the back up stage. I have a scheduled Apple call this Saturday, so I hope that they can resolve this new problem that I’m having.

UPDATE on iPhone 6 not syncing new photos and albums;

Upon doing a SECOND sync, all new pictures and albums are now on the iPhone 6.

I DID create 1 new playlist before syncing.

I don't know if that's what did the trick or if one just needs to keep repeating iTunes sync until all the pictures "come over" (as some have mentioned in this thread).

At least I now have all photos and albums on all devices synced with my MacBook Pro.

HOORAY!!

There is hope for us "non cloud" users yet!!

For me, iTunes Photo sync is still not working properly. I just imported over 500 photos and videos from a recent trip to Photos on my MacBook Pro. My iPhone 6 has NO new albums or pictures synced. My iPads have the albums and photos BUT no videos included. The videos DID import to Photos on my MacBook Pro so I have no idea why they did not sync to my iOS devices. This iTunes Photos sync issue just drags on and on......Come on, Apple - you can do better!

Amazing! I just downloaded it and now it works! Thanks for the tip

Same for me with ipad mini 4. Very disappointed