Since iOS11 Bluetooth keeps disconnecting

Since I upgraded to OS11 my iPhone 6 keeps disconnecting from the Bluetooth in my car, a Mazda 6 2015 vintage. To reconnect I have to select the phone on my cars infotainment unit and off it goes working for a while longer until it again disconnects mid song. This didn’t occur prior to OS11, any ideas?

Posted on Sep 22, 2017 6:28 PM

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366 replies

Jan 7, 2018 12:00 AM in response to Paulito240

Thanks Paulito. How they haven’t fixed it I don’t know! And from all the Apple support people I’ve spoken to over the past couple months they either don’t know or are pretending not to know.

It’s shocking how bad it is. The only time they’ve admitted a drop out on BT to me was with some Nissan cars at first release “but they haven’t heard anything since” was what they’ve told me.

Why hasn’t there been much media reports about it as I would have considered it a HUGE flaw!

Appreciate you doing the video and sending it in, hopefully someone with a brain at Apple will see it and realise the issue!

Jan 9, 2018 4:59 AM in response to 81dash

This is consistent with what I’ve figured so far! As long as I have no apps that transfer data (or in your case no apps and comms at all thru airplane mode) it seems to work! However that’s not something that I would do because ultimately, it’s my phone and I need it to be available! Apple just works is indeed slowly fading away, because now they are overly concerned with “catching up” with the great number of features and gimmicks from other phones and this is what Steve Jobs always said they SHOULD NOT DO! If they don’t wake up and continue on their own path, pretty soon they will end up where they were when they first fired Jobs!

Jan 13, 2018 7:14 AM in response to Pathfineroz

I am having the same issue and in typical Apple fashion they are convinced my backup is corrupt which is total BS. Not only does Bluetooth not stay connected but my Siri doesn’t work at all. I set the phone up from new and still the same problem. My GF’s 8 plus has no issues but mine does but they still take zero responsibility for this lemon phone I have. Very disappointed. I will wait a year before I buy another one of their new phones they don’t have it together launching new products anymore. They get it right after about the 5th update. Sad!

Jan 29, 2018 6:40 AM in response to Pathfineroz

I've just bought a iPhone 8 plus. All very nice until I try to connect to anything via Bluetooth.


Nothing.. absolutely nothing... can't see any other devices apart from one brief glimpse of some devices early on. Just the spinning circle. Tried the network reset / changing the phones name etc.


Probably going to have to return it as this is ludicrous for a brand new £800 phone. (My previous 5 was rock solid in many ways)

Feb 1, 2018 8:42 AM in response to 81dash

81dash wrote:


Hi @Apple,


Are you going to provide a response or comment? Or just choose to ignore 20 pages of reported issues?


You are talking to fellow Apple users here, not Apple engineering.


To complain to them, leave a comment here:


Product Feedback - Apple


For what it's worth, I have had zero BT issues with an iPhone 8 and X in a 2011 Toyota and several 2017 Hertz rental cars so the issues are not universal.

Feb 3, 2018 1:58 AM in response to Joe McG

No it's not a general issue; my BT devices stay connected as long as I want.


There is something unique to some environments or configurations causing this, but it is not a universal issue with iOS 11 or any of the devices you list.


It could be environmental or it could be the remote devices, but to blame iOS 11 in general is counter to frankly most users' experiences.


If you want help narrowing it down, I and/or other users here would be happy to help.


Don't misunderstand, it could be a bug in iOS 11, but it isn't happening to everyone.

Feb 9, 2018 3:56 AM in response to Dogcow-Moof

Yeah but this kind of stuff should not happen. The Is the second I phone I have bought that has Bluetooth issues. The 7 plus did the same thing them they sent out an update 6 months later that fixed it. They need to get it together. Ridiculous for a phone that cost this much money. The engineers need to roll them thinner while at work and get it together.

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Since iOS11 Bluetooth keeps disconnecting

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