No custom ringtones on iPhone 8 Plus/iOS 11

This youtu video tells you how. Follow closely; watch video on your computer (I did it on iMac) and it works a dream! I had to do it again after restoring from iPhone 6 backup on to my lovely shiny new iPhone X

kk5do's answer works fine for me (Win10, iTunes 12.7.2.60, iPhone8) the files sync immediately to my phone. A quicker tip though is that I could drag-n-drop multiple files at once, and then either opening any of them and even just pressing 'abort/decline button' of the 'Open file window' made the signals sync. Saved a lot of time!

Thanks kk5do!

What helped me was restoring a backup from the older iPhone 6s to iPhone 8

I had my issues to get the ringtones back as they were (solved installing iTunes 12.7 on a different disk )

Having my phone recognized by the new disk...etc

At the end though I didn't have to reassign any ringtone because I guess there already was data telling the iOS who to assign the right ringtone.

Find the file where the custom tones are stored and then follow KK5DO instructions listed above in this forum. I did and once I found the file on my computer where the tones are stored everything worked as KK5DO's instructions listed.

It's such a big disappointment for me too

I have the same issue and I've already tried everything possible to upload my ringtones

No custom ones! 😮

I even thought of bringing back my iPhone 8, too bad I bought it in the States and I'm in Canada 😠

I am on a mac 10.12.6.and itunes 12.7.0I .just got my first iphone. It is an 8+. I tried all of the above, including converting the mp3s to m4r which I read elsewhere.

I tried dragging both type files (both from my desktop and from itunes) into the tones folder. Either nothing happens or I get a message xxx was not copied to the iphone because it cannot be played on this phone.

The ringtones play in my itunes on my mac and my ipad.

Can someone help?

Easy: connect your iPhone to iTunes

Select Tones , On My Device

then select the one you want to delete, press the delete key on your keyboard

and iTunes will ask

Click Delete and check to have the sync with Tones unchecked

or if you like it, select only the Tone you want to sync with your iPhone and you are good to go

Of course, that is how it SHOULD work. I am using a new iphone 8+ and a newer mac,10.12.6, my itunes is current 12.7.0.166. I can't delete the tones in itunes. I cannot even uncheck the boxes for syncing, and I can't delete from the phone, either. Probably a mistake in the code and will be corrected with an update. And the sooner the better!

leecow, THANK YOU! I just spent a frustrating hour and a half trying to get Apple ringtones on to my iPhone, and your MAC suggestion (also thanks to kk5do) worked PERFECTLY.
Now I'm a happy camper.
SO frustrating when simple things like this are made so hard to figure out!

It looks like I'm having a similar problem, although I cannot convert any of my ringtones to an "apple lossless version" (that option isn't even there for me). My ringtones are in the tones section of iTunes but won't show up on my phone.

Updating my original post

thanks to responses here I learned to connect my iPhone to my Mac

then in iTunes I noted the Tones section in the listing of contents on my iPhone

My two custom ringtones are not listed there. Now I know why they cannot be selected as my iPhone ringtones.

The two custom ringtones are listed on my iPhone in the sounds section,just above the list of built-in sounds,but nowhere else

I created them on my Mac years ago but no longer can find them on my current Mac. So I am clueless how to copy or move the customs from my phone back to my Mac and thus into the Tones section in iTunes.

THANK YOU!!!!!

I have spent way to much time trying to figure out how to add a simple ringtone to my iphone x and your solution was absolutely perfect! I have been using android forever my last iPhone was an 4s. I was about to throw the x at a wall. you saved my sanity!

I'm ready to just change to a Samsung. This has gotten way beyond ridiculous. Apple has the capability to allow us to drag and drop custom ringtones. They are choosing to make it difficult so people will just give up and buy them. I REFUSE to buy my ringtones when I have already custom made over 150. I had them individualized for each of my contacts and then this. Thank goodness I saved them in a separate file (not iTunes). I'm tired of trying to get them on this **** phone. I regret upgrading from my iphone 7 to the iphone 8. I am looking forward to my next upgrade around November when I am seriously contemplating being done with Apple. I've already changed over from my MAC to a PC again. I'm very well aware of the benefits of using Apple products, but sometimes (like this one), I don't think those benefits outway the headaches.

I've read this whole thread and tried every suggestion and still have a similar problem:

1. My Tones section is empty bc I only have custom tones that I've made in garageband (I have never purchased tones).

2. I can see and play older tones on my 8+, but can't see them in Tones. If I can't see them in itunes12, then I can't delete/manage them.

3. I can drag and drop new custom tones into Tones with no problems. When I do add new custom tones, they are the only ones that show up (in solid black) on itunes12.

4. If I re-add custom tones that are already on my 8+, they show up grey'd out (not solid black).

I've tried restoring from backup with no change. May have to do a complete restore.

Thanks for solving this problem. I had the same situation but with a 5s that I bought for my wife and once the new Itunes came out with the tones missing I couldn't get my custom ringtones on her phone. I even went to Apple support and then to the Genius bar and nobody could solve it until I found your solution myself.