iPhone 8 GPS problems

On both Google Maps and Apple Maps, the gps doesn't seem to keep up. The apps start up fine but once I start driving the GPS becomes erratic and loses me. Both navigation apps can't seem to locate me unless I re-start the app over and over again. I thought it was a buggy iPhone 8 so I took it back to Verizon (where I bought it) and it was swapped out for a new one, and the new one started acting the same way the moment I hit the road. I haven't used any icloud backups, I set up both phones as new iPhones each time I activated them. I also factory reset my day old iPhone twice before taking it to the store for replacement. The replacement (new) phone has the same issue. Help!

iPhone 8, iOS 11

Posted on Sep 23, 2017 6:01 PM

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Posted on Oct 16, 2017 5:13 PM

Just went out a few miles drive to test the replacement phone. Drove over a mile with the phone not on the magnetic mount and it worked perfectly on waze and apple maps. On the way back i put it on the magnetic mount and low and behold waze had red No GPS error and apple maps location was way off and wouldnt right itself. I dont think new phones are supposed to be bothered my magnets but thats seems to be the case for me. I know that some people on this thread have it happening when walking or on a non magnetic mount and i hope you find a solution but for others out there using these mounts, try taking it off. Im gonna buy a cradle mount, too much hassle to get phone replaced so User uploaded fileim taking the easy option.

756 replies

Apr 2, 2018 6:41 PM in response to tdrew55

After a phone swap (same result as you) I did a little more digging and downloaded an app called "GPS Diagnostic". It shows how many satellites and how good your reception is. My problem seems to be my car (2015 Subaru Legacy). When plugged into USB so I can use Pandora, the GPS completely loses Satellite reception. Its immediate and total. I think it relies on tower triangulation only at that point. Waze behaves as you describe...Apple Maps never reroutes and just says "proceed to route". The app is the best $2.99 I have spent and it helped me narrow down the possible culprit. I have a call opened with Subaru now.

Apr 24, 2018 6:37 PM in response to ashamansky

@ashamansky.

Nake sure it isn't a software issue, by

1) reset network settings, turn location settings on/off/on, make sure only essential apps have locations settings on, restart phone, test it

2) if that fails, back up to iTunes,

3) use the "restore iPhone" (not "restore from backup") function on iTunes to reset your phone to the latest iOS (don't use the internal settings on your iPhone to reset as that will just reset your iOS to the one installed at the factory).

4) after doing the above to initialize your iPhone, test its GPS by using Apple Maps (the blue circles should be constantly pulsating/radiating outward if you have a GPS signal. If not, you will just get a stationary blue circle around a dark blue center).

5) after that you could try installing the GPS Diagnostic app and use it to see how weak your signal reception is.

6) If none of that works, it is probably a hardware issue. See posts earlier in this thread and other threads by people who resolved their problems after replacing faulty chips in older iPhones.

[Edited by Host]

Apr 23, 2018 3:17 PM in response to selleri

Are you sure it is pulsating - a dark blue center, with light blue circles constantly moving outward?

It should look like ripples on a pond after you throw a stone in.

If you only see a light blue circle that is not moving, it means you have Wifi and Cellular but not GPS.


Also, just to confirm: did you reset the phone to factory settings and not restore your old backup?


If the answer is yes to both, check the following:


Double-check that your Wifi and cellular data/mobile data are on

Set compass to True North (Settings, Compass)

Open Compass and try calibrating it by opening it, swiping left to get the "second page" of the app, and playing around with it until it is centered properly. I read somewhere that this might help.

Also download the GPS Diagnostics app from App Store and test GPS on that (give it a 10-15 seconds to find the signal without refreshing). Do this outside, of course, where you have a direct line to the sky.


If that doesn't work, take your phone in its initialized state to Apple, show them the GPS is not working, and ask for a repair/replacement.

Don't let them give you any B.S. with their diagnostic test, either remotely or in the store. It cannot test GPS chip function, especially when inside a store. If necessary, take the "Genius" outside the store with you to show how your phone is not picking up a GPS signal in Apple Maps and/or GPS Diagnostics.

May 6, 2018 12:25 PM in response to JRAG24

Having the same issue with my Waze, Apple Maps, and Google Maps. Three separate iPhones (6s Plus, 7 Plus, and my 7 Plus was just replaced for a different issue).


If folks are plugging their phones into their car's USB port, this may be an issue. When I navigated with my phone NOT plugged into the USB port - it was locked on. To test, I plugged it back in and the erratic behavior started again (for me it's a heading issue and my navigation is constantly trying to reroute). Some folks (http://www.subaruoutback.org/forums/138-gen-5-2015-present/407266-actual-fix-iph one-6s-gps-erratic-behavior.html) are reporting that when they do this, their car's navigation software may be interfering in some manner.


Just a thought but it is probably not your phone if it's being replicated on several phones.

Jul 5, 2018 4:12 AM in response to DaddyFokker

This worked for me. I have been able to use my GPS apps since I fixed the problem in May.

However, do it at your own risk; some sites advise against removing/inserting SIM cards while your phone is on:


Close all apps on your phone, remove the SIM, power off, power on, reinsert the SIM.


Then go outside and test the Maps app or whatever you use.


I still have to wait 10-30 seconds to get my first "fix" (it helps if I am stationary), but it works fine after that. Before I did this solution, I had no luck no matter how long I waited.


This may be irrelevant, but just in case, I try to avoid using location apps simultaneously and I have no apps with location services set to Always On.


You can also try resetting network settings.


If all that fails, backup your phone, do a factory reset, and then test the native Apple Maps App outside BEFORE restoring your backup. When you do so, don’t confuse the stationary blue circle (which indicates location based on Wifi and Cellular only) with the moving blue circles, which radiate out from their center, indicating you have an A-GPS-based location.


If that fails, take it into an Apple Store for replacement/repair.

Oct 24, 2017 9:36 AM in response to holden021

I have just purchased a “beam electronics” cradle mount from Amazon and it seems to work fine. I am on my 2nd iphone 8 and both had an issue with the magnetic mount i had been using for 2 years with my iphone 6. Something is not right, either ios 11 or the new gps unit they are using, or the glass back.....theres an issue that needs addressed. I miss the ease of use of my magnet mount.

Nov 1, 2017 8:25 PM in response to CupawnTae

Hey guys! Good news! I just installed ios 11.2 Beta and the issue seems fixed! No more 'GPS Signal not found' errors in Low Power mode for iPhone 8 Plus!


iOS 11.2 Beta is about 2.1GB for OTA update so u guys better get connected to a wifi.


For those who are not sure on how to sign up for betas, here's a link with some explanation.

https://www.igeeksblog.com/how-to-sign-up-for-the-ios-public-beta-testing-progra m/

Nov 13, 2017 5:16 AM in response to swalter6

Same here. I originally started this thread thinking this may have been an exclusive iPhone 8 problem and bought the X but nope, its also on the X. I did find a sort-of solution though, depending on how you like viewing your GPS nav app. Basically, it seems as if the issue is with the accelerometer, the GPS just refuses to work in portrait mode, it will drift and/or not move etc. If you are able to, switch the phone to landscape when you're using your nav app, this should give you an accurate GPS read. I've been doing it for the last two days and it seems to work, though it is inconvenient, but atleast its something, and it is accurately picking me up, no lag.


Hopefully Apple can fix this soon, pretty sure this is happening on most if not all new iPhones (8/X), I know of atleast a dozen people who have upgraded that are having this issue as well and having gone through two iPhone 8's and now the X, I simply cannot be that lucky, this is more widespread than they are letting on.

Nov 24, 2017 11:20 PM in response to JRAG24

I got an iPhone X with an AT&T SIM card in it and had these same problems. I took it to the Genius Bar and they suggested the I wipe the phone and start from scratch and not a backup which I did and I had the same problems with the GPS. I returned the iPhone X and bought an iPhone 8 and they transferred the SIM card to the new 8 and again I had the same problems (also set up as a new phone). Today I went to AT&T and got the SIM card replaced and the GPS in Waze and Apple Maps now seems to be working (from my limited testing). Has anyone else replaced the SIM card and had success? I am worried that it may work for a while and then stop working again.

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iPhone 8 GPS problems

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