iPhone 8 GPS problems

On both Google Maps and Apple Maps, the gps doesn't seem to keep up. The apps start up fine but once I start driving the GPS becomes erratic and loses me. Both navigation apps can't seem to locate me unless I re-start the app over and over again. I thought it was a buggy iPhone 8 so I took it back to Verizon (where I bought it) and it was swapped out for a new one, and the new one started acting the same way the moment I hit the road. I haven't used any icloud backups, I set up both phones as new iPhones each time I activated them. I also factory reset my day old iPhone twice before taking it to the store for replacement. The replacement (new) phone has the same issue. Help!

iPhone 8, iOS 11

Posted on Sep 23, 2017 6:01 PM

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Posted on Oct 16, 2017 5:13 PM

Just went out a few miles drive to test the replacement phone. Drove over a mile with the phone not on the magnetic mount and it worked perfectly on waze and apple maps. On the way back i put it on the magnetic mount and low and behold waze had red No GPS error and apple maps location was way off and wouldnt right itself. I dont think new phones are supposed to be bothered my magnets but thats seems to be the case for me. I know that some people on this thread have it happening when walking or on a non magnetic mount and i hope you find a solution but for others out there using these mounts, try taking it off. Im gonna buy a cradle mount, too much hassle to get phone replaced so User uploaded fileim taking the easy option.

756 replies

Dec 5, 2017 11:46 AM in response to gardydardy

300 people out of how many?


I just got back from a trip where I used my iPhone X and GPS extensively with no issues whatsoever.


That doesn't mean you and others aren't having issues, but rather there seems to be some exacerbating factor that neither we nor Apple have tracked down as of yet - however the issue is not universal to all iPhones of whatever model.

Dec 5, 2017 12:02 PM in response to intelo2

Exactly. My phone works fine in one of my two cars. It just happens to be the car I drive that it doesn’t. If my car situation were reversed, and I noticed this once in a blue moon driving my wife’s car and need directions, I’d probably have written it off as not even a problem.


That said, if Apple’s flagship phone doesn’t work properly in what I think is the best or second best selling sedan in the US that SHOULD worry them. It doesn’t apparently. Plus, how many people in “affected vehicles” if that’s the case go out and get the latest and greatest. Probably not that many either. I’m sure even less actively participate in an Apple branded community support forum. So spare me that your phone works great, nothing to see here. 300 people alone registering a complaint in one specific place should be enough to speak to a fairly large problem. Even if it’s in the thousands, if it’s a hardware design flaw or a software bug, even thousands is unacceptable when they jump through hoops to fix an autocorrect bug in hours because it makes national news.

Dec 5, 2017 12:30 PM in response to Dogcow-Moof

You're correct that the forum is more or less just a place to vent. I hope alot of people here have been reporting this issue to Apple. I have been.


I don't think returning it for another model will change anything. Multiple people in this forum have gone through multiple 8's, then get X's, then go through multiple X's and the issue doesn't change. It seems beyond just getting the right iPhone X or 8 that'll work.


And to add to the conspiracy I have a Hyundai Sonata as well.

Dec 5, 2017 10:30 PM in response to intelo2

Intelo2,

I tried what you said with turning the car on and off and also by moving the iPhone X away from the radio. However since the 11.2 update things seem to be better, in terms of staying on location and not wondering off and loosing the GPS signal (notification in Waze). It still seems to not actually be where I am but nearby. Also once or twice, I have stopped and the cursor kept moving through the intersection and beyond a bit then when I turned it self corrected. It is better but still not fixed fully. I did send a report to Apple about it as well.

Thanks for your feedback and video.

Dec 11, 2017 8:18 PM in response to iLLeStEyECoN

My issues just started today after having the iPhone X since opening weekend. the only thing that has changed for me in the last few days was adding wireless charging on Friday. Trying to go back and figure out why this erratic GPS behavior has just started. Today was horrible, had me going opposite direction at times. Same on Waze, Google Maps or Apple Maps. Very strange. Done just about everything everyone on here has suggested too.

Dec 12, 2017 4:03 AM in response to Wideung

It must be some of the first several production batches that are hit. I do not believe in software bugs anymore. This is a hardware issue. I can’t wait anymore now. I want a new X that is working or I want my money back! I’m writing on my old iPhone SE right now. No GPS problems, works perfectly 😡

Dec 12, 2017 4:04 AM in response to Jeff S

This is basically the same response I've gotten, which I've told them I consider unacceptable.


Basically, Apple's current position as told to me is that both logs and screen records I've sent them on an 8 Plus show no software or hardware errors and that the phone is working properly and that it must be a third-party issue, which is ridiculous. If it is a third-party issue (i.e., Our phone is fine, it's your car/wallet/dog, etc. that's a piece of junk and you should replace it in order to work with our wonderphone....), Apple intends to do nothing so far as I've been told.


I'm awaiting a review of logs sent for the X, but I anticipate the same response. It takes a lot of what us New Yorkers call Chutzpah to **** on my $1,500 phone and tell me it's raining...


My bet is they won't do or even say anything unless this results in bad press. The fact that they are now aware of the problem and not even making anyone aware of it so that people can make an informed buying decision ("Gee, I never really thought about whether my freakin car was compatible with an iPhone, but it sounds like I don't really want to spend $1,500 to find out...") is just malfeasance at this point.

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iPhone 8 GPS problems

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