iPhone 8 GPS problems

The new update 11.2.1 didn't solve anything either.

I was in a car today with a friend's cheap Android phone and the iPhone X was completely messing up with our position on the map, two phones being side by side.

This is getting extremely annoying for such an expensive phone.

I would be happy if at least Apple acknowledged a software bug or a hardware failure on some batches. There's simply no way that nobody is aware of this issue.

I have been having the same experience as above with my iPhone X. In addition: the bluetooth connection to my watch and apple TV are not very reliable, and the phone has trouble finding one of my Wifi networks. The GPS issue is the worst; it is practically unusable. Fortunately I still have my old SE which works quite well. The Apple Genius bar could do nothing, but since I have only had the phone for a week they were willing to take it back. I accepted the refund. The X was fun, but I need a phone that works.

It’s so annoying that Apple do not admit the issue exists and give an indication if they will fix it. I have been hanging on hoping for a fix and even signed up for beta testing in the hope I will get a fix earlier but no fix yet on the latest beta. I tried support and went through everything to the point where they wanted me to do a complete reinstall. I am reluctant to do this knowing others have tried to no avail. At least I have the fault logged now. I have sent them a screen recording of the issue which clearly shows the fault. I also report the fault on each new beta that gets installed.

Actually my iPhone SE works fine with iOS11, so my evidence and theory contradicts yours. Perhaps there are several different issues. In any case, to repeat: I liked the iPhone X a lot, but since its bluetooth and Wifi

were problematic and GPS unacceptable. I returned it. I will hang on to my SE for a while longer.

I think you are right, two different issues one in certain cars and one generally as my issue is on foot because I have a separate car satnav hence do not use my phone for the car. I am not allowed to say much but watch out for the next update.

I just had a long call with a senior adviser at Apple support. They have seen other cases the same as mine so they are aware and working on it. They ran a diagnostics test and said the hardware was working fine. So I guess have to sit right and wait for a fix.

Just abandon hope everyone. Got off the phone with Robert Cooper in Executive Relations who says engineering has reviewed the new logs I sent from the X and "there are no hardware or software issues with the phone. Any issues have to do with the make and model of your car, but the phone is working properly." This in spite of sending various screen records showing the issue all of us have encountered. He refused to answer whether those showed a working phone, and generally maintains Apple's corporate speak of 'nothing to see here.'

So, I've been doing this for three months, and still don't have a working phone after going through every level of Tech Support and engineering. Apple's bottom line: There's a problem with this phone and your out of your mind if you think we're going to admit that. Good luck everyone, you're gonna need it since Apple is clearly not going to do a thing...

Yes, as many people, including me, have pointed out, lots of us have trouble even when walking. So it is not a matter of electronic interference. Now that I am back to my iPhone SE, the battery life of my Applewatch has also resumed its good performance. (With the X, there were frequent dropped connections between the phone and the watch, and the watch ran out of juice nearly every day.

That almost never happens with the SE.) In addition, the X had a lot of difficulty connecting to some of my wifi networks and to my apple TV. Best of luck to those people whose replacement phones work better: have you checked carefully?

gardydardy wrote:

Just abandon hope everyone. Got off the phone with Robert Cooper in Executive Relations who says engineering has reviewed the new logs I sent from the X and "there are no hardware or software issues with the phone. Any issues have to do with the make and model of your car, but the phone is working properly." This in spite of sending various screen records showing the issue all of us have encountered. He refused to answer whether those showed a working phone, and generally maintains Apple's corporate speak of 'nothing to see here.'

So, I've been doing this for three months, and still don't have a working phone after going through every level of Tech Support and engineering. Apple's bottom line: There's a problem with this phone and your out of your mind if you think we're going to admit that. Good luck everyone, you're gonna need it since Apple is clearly not going to do a thing...

It is indeed unfortunate that your cheesy car manufacturer won't go to the level of investigation that Apple did.

Hyundai? Ok then, I’ll play along even though I think you’re a little on the slow side. It’s not like I bought a late model Fiat....

I’d say it’s unreal that Apple didn’t do this work before and bother finding out ahead of time whether their phone works with one of the best selling cars in America.

I'd like to chime in and remind everyone that myself, as well as many people here, have stated that the problem happens when walking as well!

I live in London, so never drive in the centre but I use Maps all the time to find addresses etc as a pedestrian.

Right now the GPS is drifting a lot. And I mean a lot. Showing me on the wrong side of highways, inside buildings when I am not even close to them. Please do not try and blame cars or models this is not what the problem is.

Apologies, I didn't mean to diminish the problem if it exists, on the contrary. I followed this thread because my GPS does not work correctly, neither when walking or when in a car.

One thing is for sure, there's definitely something wrong here and either we are a tiny percentage of users affected or Apple are trying to buy some time by not acknowledging the problem so that they fix it with a software update.

It's all good. I think no one here will really care what's causing it as long as it gets fixed, sooner rather than later!

I've been working with a senior advisor for awhile now, he originally started out completely baffled to what I was explaining to him. Over time he has said that internally this is becoming reported more and more, and is gaining visibility internally as well. They are also aware of the existence of this thread.

This thread has done good work on creating visibility to the issue. It's frustrating that it's taking so long with no clear answer in sight, but persistence will be key.

This reflects the situation with my iPhone X. I await a call back from a senior adviser once they have reviewed with an engineer but they told me they anticipated a response that this is expected behaviour. I said how can it be when I have a 5s 2 6s which were all fine on iOS 10 but on iOS 11 don’t work properly either i.e. I cannot get an accurate fix ever and my location floats about even when I’m still often showing me on the wrong street when walking. This is extremely frustrating.

Prove what to tech support?

According to them, the phone is working fine. The best I’ve gotten to close to an acknowledgment that something is wrong is basically every tech support I’ve spoken to say basically “oh that’s interesting” before ultimately retreating to the phone has no issues and refusing to answer the basic question as to whether screen recorded proof of the issue replicated is what they mean by a properly working phone...