iPhone 8 GPS problems

On both Google Maps and Apple Maps, the gps doesn't seem to keep up. The apps start up fine but once I start driving the GPS becomes erratic and loses me. Both navigation apps can't seem to locate me unless I re-start the app over and over again. I thought it was a buggy iPhone 8 so I took it back to Verizon (where I bought it) and it was swapped out for a new one, and the new one started acting the same way the moment I hit the road. I haven't used any icloud backups, I set up both phones as new iPhones each time I activated them. I also factory reset my day old iPhone twice before taking it to the store for replacement. The replacement (new) phone has the same issue. Help!

iPhone 8, iOS 11

Posted on Sep 23, 2017 6:01 PM

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Posted on Oct 16, 2017 5:13 PM

Just went out a few miles drive to test the replacement phone. Drove over a mile with the phone not on the magnetic mount and it worked perfectly on waze and apple maps. On the way back i put it on the magnetic mount and low and behold waze had red No GPS error and apple maps location was way off and wouldnt right itself. I dont think new phones are supposed to be bothered my magnets but thats seems to be the case for me. I know that some people on this thread have it happening when walking or on a non magnetic mount and i hope you find a solution but for others out there using these mounts, try taking it off. Im gonna buy a cradle mount, too much hassle to get phone replaced so User uploaded fileim taking the easy option.

756 replies

Dec 22, 2017 8:40 AM in response to gardydardy

My case that I've been working on with a senior adviser and engineer is being pushed up the ladder. There are different tiers of engineers, and my case is progressing to the next level. What that means is unclear, but it seems they are treating this seriously enough. Unfortunately, as we all know, they don't seem certain what's causing it, and will still take time to figure out.

Dec 24, 2017 11:29 PM in response to JRAG24

Just chiming in to say that I have this issue as well on my iPhone X. 256GB, Intel modem. I’m glad I found this first and didn’t waste my time with getting it swapped at the bar or doing the whole set up as new thing (which I did when I first got the phone, so I’d be hesitant to do it again just shy of two months later).


I wonder if I call Apple Support if they’ll let me skip the set up as new process and just get straight to the gathering of diagnostics and logs for engineering, I’d be cool with that.


Anyone on the 11.2.5 beta and notice any difference?

Dec 25, 2017 12:33 AM in response to MG1999

Yeah, that’s what cemented the issue for me tonight. I’ve had the issue of maps losing my location every couple minutes while driving, but just tonight I was sitting on my couch and I watched as my location started at my spot then slowly drifted over to the next street. It was quite strange.


Personally since it seems pretty clear that swapping the phone won’t do anything, at least not consistently, I’m not gonna bother it would just be a waste of time restoring the backup and all that jazz. I’ll wait for a quality program or, more likely, a software fix.

Dec 26, 2017 1:36 PM in response to MG1999

I have the iPhone 7 (as well as the Hyundai Sonata that seems to appear a lot in this thread) and that GPS works perfectly in the car cradle mount as well as everywhere else. Same with me wife's iphone 7 plus. I returned my X and got my $1400 back (including case and applecare) and I wouldn't even consider buying another X until I see some documented evidence that this problem has been resolved.


For now the 7 works just fine. The X was a novelty and I like new gadgets, but not enough to be an unpaid beta tester.

Jan 7, 2018 10:50 AM in response to danpmor

Took mine in for a genius bar appointment this afternoon, mostly for the fact that unless I put the phone to my mouth people can't hear me (if I move it slightly away they have no chance) but also mentioned the GPS issue. Guy says to me "there are no known issues" . Told him there are tons of pages on their very own forum about it but got no change out of him and wouldn't even swap my 8 over to see if that worked.


This will be the last iphone I buy now as I've always been happy to pay a premium price for a premium product but clearly both the Samsung S8 and the google pixel 2 are on a par if not better and for a smaller price. Won't be easy for me to do as I have a macbook and two ipads, my wife has an iphone and my kids have ipod touches. Looks like my love affair for Apple and their now clearly overpriced products is at an end I'm afraid.

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iPhone 8 GPS problems

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