my live photo WILL NOT turn off. yes, i have turned it off in my settings. “preserve your settings” IS NOT preserving. I have reset the phone too. its driving me nuts 😡

Live Photo won’t stay off iPhone 7 plus

Posted on Sep 23, 2017 6:42 PM

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Posted on Feb 25, 2018 1:32 PM

I have not had a reply but I have found a solution. You have to do both the step listed above (setting —> preserve —> live off


And additionally when you open the camera app there’s a 3circle thing or symbol of Live Photo. Press on that to turn it off for good.

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my live photo WILL NOT turn off. yes, i have turned it off in my settings. “preserve your settings” IS NOT preserving. I have reset the phone too. its driving me nuts 😡

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