How can I open my pre-6.3 documents on Pages without being asked if I want to save it as a 'single' or 'package'?

Since I've updated to Pages 6.3, each time I open one of my old pages document I get this message.

User uploaded file

Regardless of which of the two latter options I choose I get the same result ie. Pages closes and I get an errorUser uploaded file

If I click OK Pages closes and if I click Reopen I get the same screen again.

Posted on Sep 24, 2017 7:51 AM

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Posted on Sep 25, 2017 4:37 PM

I still believe that you have run software on your Mac that has aggressively stomped on valid applications, or removed parts of them.


Mac Cleaner may still remain part of the problem, even though you believe that you have removed it with another "cleaner" application that you call DetectX. You should avoid all so-called "cleaner" applications as they have caused no end of problems for Mac users over time.


At this point, you might consider reinstalling Pages v6.3 from the App Store. I normally do not recommend this, but if it is damaged, then do so.


Another tool that we recommend, and is written by a frequent contributor to the support communities, is Etrecheck. Preserving your privacy information, it will produce a detailed report (which you can post back here) of what is installed on your machine, including any detected Malware, and the option to remove it. It will also detect if you really cleaned out Mac Keeper, or just parts of it.


If you did not obtain Adobe Flash directly from the real Adobe Flash download site, then that may also be a source of malware, but usually would have no bearing on fixing the Pages v6.3 issue that you report.

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How can I open my pre-6.3 documents on Pages without being asked if I want to save it as a 'single' or 'package'?

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