User profile for user: robbieharris
robbieharris Author
User level: Level 1
37 points

Do Not Disturb Keeps Turning Itself On

Ever since I have updated my phone to iOS 11, Do Not Disturb keeps randomly turning itself on for my iPhone 7 (and as a result on my Apple Watch, too). At first I thought maybe it was because DND While Driving was set to Bluetooth and that when my phone was connecting to Bluetooth devices in my home it would mistakingly think I was in a car. However, I have since turned DND While Driving to Manual and the issue persists. I've also checked the DND schedule that I have set (and have had set for as long as that feature was added to iOS) and nothing has changed there. To make sure that wasn't the issue, I turned it off all together and the issue persists at random multiple times throughout the day (which is a major problem for me since I'm a Realtor and am missing calls). Anyone else having this issue, or have any ideas how to address this?

iPhone 7, iOS 11

Posted on Sep 24, 2017 11:10 AM

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User profile for user: Mr. Luigi
Mr. Luigi
User level: Level 1
76 points

Posted on Feb 14, 2018 9:25 AM

Hi paulborneo,


There is a similar discussionn on this topic in another Community forum. I posted the following there and have reproduced it for you here. It solved the DND problem for me and others. Give it a try.


P.S. The procedure is different if you do not have an Apple Watch. Let me know if that is your situation. If so, I'll post the procedure for just the iPhone.


Step-by-Step Procedure:


1. Turn off Do Not Disturb on iPhone.

2. Turn off "Mirror iPhone" setting in Apple Watch app on your iPhone.

3. HARD restart your iPhone. (Simultaneously hold down power and home buttons. Wait till screen goes black. Keep holding those two buttons. When Apple Logo appears let go of buttons and wait for iPhone restart. BTW, the procedure is different for iPhone X.)

4. HARD restart your Apple Watch. (Simultaneously hold down both side buttons until Watch screen goes black and then Apple Logo appears. Let go of buttons. Wait for the Apple Watch to restart.)

5. Turn on Do Not Disturb on your iPhone. Set DND to an innocuous time interval, such as 3:00 - 3:15 AM.

6. Turn on "Mirror iPhone" setting in Apple Watch app on your iPhone.


If that solves the problem, go ahead and try turning off Do Not Disturb completely or turn it on for a time interval you really want. For those folks who had DND initially activated, don't set DND to your original time interval. Change things up by 5 minutes or so for the beginning and ending times.


If you think of it, report back to the community if this procedure worked or not.


Regards, Luigi

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User profile for user: Philly_Phan
Philly_Phan
User level: Level 7
20,737 points

Sep 27, 2017 5:47 PM in response to robbieharris

If it will help, here are my DND settings:


DND OFF

Scheduled OFF

Silence Always

Allow Calls From No One

Repeated Calls ON

DND While Driving Activate Manually



Also, go to Settings > Control Center > Customize Controls and REMOVE DND While Driving from the Control Panel (mostly to prevent inadvertent activation)


Finally, if your car does NOT have Bluetooth, try DND While Driving Activate When Connected to Car Bluetooth.

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Do Not Disturb Keeps Turning Itself On

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