Video streaming issue with safari & IOS 11

Thank you Tudie 27 ! I downloaded the Aloha app from the App Store and it did indeed solve the problem. Tested it with a few embedded videos over the weekend and found no more issues. It looks like the Aloha app uses a different videoplayer (not QuickTime). Because other web browsers like Firefox use the same videoplayer as Safari they all suffer from the same issue since the iOS 11 update.

I use my iPad for video quite a lot as well. I agree with you that iOS 11 has been a major disappointment. I have two other iOS devices that still run iOS 10.3.3 (because they can’t be updated to iOS 11) and they have no problems at all with video streaming in Safari.

What is even more disappointing is that Apple hasn’t done anything to address this two months after iOS 11 was released. There must be millions of people who are experiencing the same problem and Apple just doesn’t seem to care.

I found this article: IPhone Video Playback Is Not Working - How To Fix It? | Technobezz. I cleared cached pages and data from Safari. Also, there is now an iOS 11.1 update available and I installed it. So far, no problems but I haven't done extensive testing. Reminder: If you clear browser data, your open web pages will be lost so bookmark them first.

Use aloha browser from the App Store it has it's own video player and it works great been using it ever since apple screwed up iOS 11 video player. Havenn't had any problems playing videos on it Hopefully apple fixes this soon cause they've kind of made my iPad Pro 12.9 inch worthless cause I use it for watching moves this iOS update was a complete disappointment Way to many glitches.

Problem is still the same even after upgrading to iOS 11.2. The only workaround I know of at this moment is to use the Aloha browser because it uses a different video player than Safari and other browsers which all have the same issue since Apple released iOS 11 more than 2 months ago. And since there’s no way to contact Apple directly about these kind of issues we’ll just have to wait until they decide we may perhaps be important enough to do something about it.

Hi. This seems to be working for me.

Is this a particular site, or any site?

Does it work normally on Vimeo, say?

Have you tried restarting your devices? Power off, not just sleep. It's important to do this after an iOS update.

Nope they just released iOS 11.2 and still having the same problem. Guess it's their way of forcing people to go buy newer apple products. The best fix is to use aloha browser app it uses a separate video player. Maybe they'll fix it in iOS 11.3 this has to be the worst iOS ever released it's only 3 or 4 months old and they've updated it I think 4 or 5 times already kind of sad compared to what they use to be.

Yes, this is the issue. I found that if the connection speed is fast and the video quality is medium (360p - 480p) there is no problem in the playback.

And if you don’t have a stable connection you will suffer from this issue.

All my apple device (iPhone X, iPhone 7 Plus, iPhone 6SE, iPad Pro 12.9, iPad 2 and iPad Mini) are useless for video streaming (live TV streams and download streams). I use now a Surface Pro or a cheap dirty Android device (which I got from my provider fro free after complaining) to watch video streams. iOS 11 devices constantly stop playback (after a few minutes) or fall in endless video loops (play a minute and then stop, lopp back 4 secs, play again for 5 secs, go back 4 secs aso). I waited out all the updates for iOS 11 and I reset network settings, but still no improvement so I decided to wirte here. I could manage to revert my iPad Mini to iOS 10 and it works fine again.

Hi Tudie, I did this quite early after the first problems and after the first fixes didn't improve the problems. I downloaded the file to do this from the German MACLIFE http://www.maclife.de/ratgeber/downgrade-kehren-ios-11-zurueck-ios-1033-10096002 .html, but it also says that apple does only allow going back to previous OSs until after a short time. Maybe it is still possible. Sure there are also English language pages showing how to do this. Basically you download the respective (original apple) iOS10 file via PC or MAC and then use iTunes to downgrade the apple device with that file. Only make sure that you have the correct file fitting to that device. All the best from Japan. Uwe

Go to

Settings - safari - advanced - website data - remove all website data.

Before check at app store if everything is updated.

Just let me know if it helped.

Try streaming with Puffin or Aloha bowser in the meantime. Good luck

Has anyone in this post sent feedback to Apple to give them a heads up about this issue?

Apple won’t become aware of this unless they receive direct feedback from its user base.

Send feedback to Apple about your video streaming issues here.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

Good Luck to All!

I just downloaded Firefox and did a test. Same issue unfortunately.

I think it has something to do with changes that were made to the video player (QuickTime I presume) in iOS 11. I understand it received quite an overhaul. Maybe this is now creating issues with older iOS devices like my iPad Air and iPhone 6. They should have tested this properly before releasing iOS 11 but clearly didn’t. Quite disappointing to say the least...

I did leave feedback. Hopefully someone will escalate this so that a fix will be available sooner rather than later.

I am getting more and more disappointed with Apple though. There just have been too many issues with several Apple products I own and this is just another typical example. Both my iPad Air as well as my iPhone 6 were working perfectly when they were running iOS 10.3.3. Now they both have (the same) problem due to a bug in an update. And almost two months in Apple has yet to address the issue.

Apple won’t fix these video issues unless they keep receiving constant and regular direct feedback from its user base.

You all here can send multiple feedback to Apple about your video streaming issues here.

Everyone here needs to keep hammerin’ the iPad feedback page.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

Also, everyone here CAN call/reach Apple about this issue by directly using/calling these customer contact phone numbers.

https://www.apple.com/contact/

Good Luck to All!

i’ve started using puffin browser and waiting for the fix