Video streaming issue with safari & IOS 11

Hello. Since I updated mi iPad Air wifi+3g with ios11, when streaming videos over the net, video sequences repeat themselves backward (15 seconds loop 3 or 4 times) before to keep playing the rest of the video for 5 minutes and the same issue appears again. I noticed that the timer is not accurate and acts erratically. Tried google chrome, same issue than with safari. My soon iPad Air WiFi and my wife iPad Air WiFi +3g, all os them running ios11 have the same problem. It is impossible to stream videos. Any ideas?

thanks.

iPad Air Wi-Fi + Cellular, iOS 11, 16gb

Posted on Sep 24, 2017 3:15 PM

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110 replies

Sep 24, 2017 4:42 PM in response to Diana.McCall

Yes we did a hard reset after updating.

It seems to happen with some video streaming servers like speedvideo, Vidoza etc. All browsers we have tried have the same issue so it may have something to do with the way ios11 treats the info from streaming servers. I noticed that it includes now buttons to roll back or forward 15 seconds from a video. Could it be that the roll back button triggered itself on its own?

Oct 20, 2017 11:02 PM in response to Idsg

I am noticing this too with sites that had worked “for years“ without problems. Now with iOS 11 I am getting the strange behavior you are describing. Suddenly repeating scenes. Sometimes the symptom goes away after several repetitions. Or I have to reload the page and player to continue the video. Clearing the cache does not help. My iPad has been freshly setup, it was not migrated from earlier versions. I am having this on multiple devices actually. Sites: ardmediathek.de, zdf.de, the official GermanTV media libraries.

Mar 30, 2018 6:59 PM in response to Idsg

I just wanted to make a short notice here that iOS 11.3 release did not improve these streaming issues. Videostreams still stop suddenly without any reason. I have five devices for testing, they all play the same live TV-Stream. Only apple devices with iOS 11 have trouble with some video streams. The devices I use for testing are iPad Pro iOS11.3, iPhone X iOS 11.3, iPad Mini 2 iOS10.23, Surface WinOS10, Dunno Androidxx. I place all units beside each other and let them stream the same video feed over the same Wifi. The first two in this list cannot stream continous video and do always stop after some time. This also happens if I only connect the iOS 11.3 devices for streaming.

I am still checking the other problem with rewinding 5 seconds and always playing the same section repeatedly with iOS 11.x devices. I will anounce here if I can confirm improvement or not. It is sad as in really sad.

Oct 8, 2017 11:45 AM in response to Idsg

Same here... Updated to iOS11 today and since then all the videos I stream are looping. Doesn't matter which browser I use. Did a clear cache on Safari etc no luck.

Apple Support - Please enter this as a bug and get it fixed asap! Disappointing that you're pushing the update to people and its not been tested on something as common as Streaming Video!

Jan 28, 2018 5:35 AM in response to Idsg

I've been following this thread for quite some time since I had also been having issues with video streaming using IOS 11. I'm happy to say that recently the streaming began working properly for me. I'm now at IOS 11.2.5; I don't remember which IOS release actually fixed the problem. I apologize for not posting this earlier. I hope all of you will have the issue fixed as well.

Feb 22, 2018 1:59 AM in response to Idsg

Video looping occurring for me on multiple sites and multiple browsers too. I see it happens more often with sites that have some lag. Still would prefer the video to pause and resume rather than rewind as repeat endlessly. I can frequently reproduce the issue with any videos on kissanime.ac and on www.onlinemeded.com. Currently using iPhone X on iOS 11.2.6 using both Safari and Chrome browsers meaning it’s not a 3rd party problem but an Apple problem. Also happens in my iPad 4 mini. Apple, please fix this ridiculous issue already. It makes watching anything on my browsers completely impossible and extremely frustrating.

Mar 1, 2018 9:27 PM in response to Idsg

Same problem here. Especially videos longer than 5 minutes. Video will stop; Often pixelated; Then rewind and repeat over and over like a broken record in the same place. Prior to iOS 11, video streaming was excellent on all my iOS devices.


This bug continues now 5+ months into the initial iOS 11 release. No update since then has fixed this terrible video streaming problem that persists on several popular video content websites—such as MSNBC for example (just in case Apple cares to listen here and needs a test sample). Same video problem across all my mobile devices—on iPad Air, iPhone 6, and now even my new $$$$$ iPhone X.


Outrageous.

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Video streaming issue with safari & IOS 11

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