Video streaming issue with safari & IOS 11

I am noticing this too with sites that had worked “for years“ without problems. Now with iOS 11 I am getting the strange behavior you are describing. Suddenly repeating scenes. Sometimes the symptom goes away after several repetitions. Or I have to reload the page and player to continue the video. Clearing the cache does not help. My iPad has been freshly setup, it was not migrated from earlier versions. I am having this on multiple devices actually. Sites: ardmediathek.de, zdf.de, the official GermanTV media libraries.

Does anyone know if Apple is working on a fix for this ? I have exactly the same issue on my iPad Air and iPhone 6 (both now running iOS 11.1.2) since upgrading to iOS 11. My wife’s iPad 4 and iPhone 5c (both running iOS 10.3.3) don’t have this problem because they couldn’t be upgraded to iOS 11.

This has been going on for almost 2 months now and basically makes it impossible to watch embedded video in Safari.

These Apple Support Community are user to user support.

We are all users here, just like you!

Apple designers and engineers do not read these forums. Apple supplies these forums for users to work out their product issues with other users, but these community forums ARE monitored/moderated by Apple Staff assigned to these community forums, but I do not think any info is ever passed on to who/mever the cognizant parties are who would need to know if there are any mounting issues with a product or software.

The only way to get Apple to listen to you and make them constanty aware of these issues is to use their feedback portion of their website.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

Good Luck to You!

still experiencing the same Problem with iOS 11.2 with both my iPhone 7 Plus and iPad Pro 12.9 inch.

Video will loop after watching video streams for various timespans. Sometimes it loops every couple minutes, sometimes it loops after a couple of seconds. the duration of the loop will vary as well as the times it loops. It makes it almost impossible to even watch a 2 minute long video. Bug occurs on almost every website but not all the time. restarts and resets don't help as well as clearing the data. occurs various browsers.

Fix it already, its been months since iOS 11 was released... very disappointed

I just wanted to make a short notice here that iOS 11.3 release did not improve these streaming issues. Videostreams still stop suddenly without any reason. I have five devices for testing, they all play the same live TV-Stream. Only apple devices with iOS 11 have trouble with some video streams. The devices I use for testing are iPad Pro iOS11.3, iPhone X iOS 11.3, iPad Mini 2 iOS10.23, Surface WinOS10, Dunno Androidxx. I place all units beside each other and let them stream the same video feed over the same Wifi. The first two in this list cannot stream continous video and do always stop after some time. This also happens if I only connect the iOS 11.3 devices for streaming.

I am still checking the other problem with rewinding 5 seconds and always playing the same section repeatedly with iOS 11.x devices. I will anounce here if I can confirm improvement or not. It is sad as in really sad.

NOT fixed in 11.3!

Reported bug via bugreport.apple.com 4 months ago, sent gigabytes of requested syslog and corevideo logs. Two months ago was the reported bug marked as duplicated and closed. And 11.3 has the same issune! Shame on Apple!

Same here... Updated to iOS11 today and since then all the videos I stream are looping. Doesn't matter which browser I use. Did a clear cache on Safari etc no luck.

Apple Support - Please enter this as a bug and get it fixed asap! Disappointing that you're pushing the update to people and its not been tested on something as common as Streaming Video!

Same here ... REALLY bad lag on any site with a video embed (examples: tv dot com and gamespot dot com), also advertisements that repeat and loop indefinitely after 10 secs, etc... this truly does make browsing the internet on your phone impossible, so fix this problem asap please!!

Yes, I notice this too. The giveaway is that the buffering indication in the progress bar doesn't advance beyond the current position in the video when the problem is present. I tried the same video on a 30 megabit connection with my iPhone and the buffering goes ahead about ten minutes, and the video plays perfectly.

Apple designers and engineers do not read these forums. Apple supplies these forums for users to work out their product issues with other users, but these community forums ARE monitored/moderated by Apple Staff assigned to these community forums, but I do not think any info is ever passed on to who/mever the cognizant parties are who would need to know if there are any mounting issues with a product or software.

The only way to get Apple to listen to you and make them constanty aware of these issues is to use their feedback portion of their website.

iPad Feedback

http://www.apple.com/feedback/ipad.html

Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.

Good Luck to You!

Hello having the same problem here. Not tested it yet but just downloaded aloha which I think uses a different embedded video player to QuickTime. Hopfulley it sorts tHe problem will try it and get back to you.

I've been following this thread for quite some time since I had also been having issues with video streaming using IOS 11. I'm happy to say that recently the streaming began working properly for me. I'm now at IOS 11.2.5; I don't remember which IOS release actually fixed the problem. I apologize for not posting this earlier. I hope all of you will have the issue fixed as well.

Video looping occurring for me on multiple sites and multiple browsers too. I see it happens more often with sites that have some lag. Still would prefer the video to pause and resume rather than rewind as repeat endlessly. I can frequently reproduce the issue with any videos on kissanime.ac and on www.onlinemeded.com. Currently using iPhone X on iOS 11.2.6 using both Safari and Chrome browsers meaning it’s not a 3rd party problem but an Apple problem. Also happens in my iPad 4 mini. Apple, please fix this ridiculous issue already. It makes watching anything on my browsers completely impossible and extremely frustrating.