Video streaming issue with safari & IOS 11

Hello. Since I updated mi iPad Air wifi+3g with ios11, when streaming videos over the net, video sequences repeat themselves backward (15 seconds loop 3 or 4 times) before to keep playing the rest of the video for 5 minutes and the same issue appears again. I noticed that the timer is not accurate and acts erratically. Tried google chrome, same issue than with safari. My soon iPad Air WiFi and my wife iPad Air WiFi +3g, all os them running ios11 have the same problem. It is impossible to stream videos. Any ideas?

thanks.

iPad Air Wi-Fi + Cellular, iOS 11, 16gb

Posted on Sep 24, 2017 3:15 PM

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Posted on Nov 27, 2017 5:57 PM

Thank you Tudie 27 ! I downloaded the Aloha app from the App Store and it did indeed solve the problem. Tested it with a few embedded videos over the weekend and found no more issues. It looks like the Aloha app uses a different videoplayer (not QuickTime). Because other web browsers like Firefox use the same videoplayer as Safari they all suffer from the same issue since the iOS 11 update.

I use my iPad for video quite a lot as well. I agree with you that iOS 11 has been a major disappointment. I have two other iOS devices that still run iOS 10.3.3 (because they can’t be updated to iOS 11) and they have no problems at all with video streaming in Safari.

What is even more disappointing is that Apple hasn’t done anything to address this two months after iOS 11 was released. There must be millions of people who are experiencing the same problem and Apple just doesn’t seem to care.

110 replies

Dec 4, 2017 5:45 PM in response to Sm@tt333

I completely agree. After more than 2 months since the release of iOS 11 Apple hasn’t fixed this issue. Just upgraded to iOS 11.2 but that doesn’t help either. I’ve been a very loyal Apple customer for more than a decade now (12 Apple products in total business and personal combined) but I’m pretty much done now after all the issues I’ve had in the past 2 years with both hardware and software. It used to be that Apple products were reliable. Apparently that all doesn’t matter anymore. I’ll be looking elsewhere when the time comes to buy my next smartphone, tablet or laptop.

Dec 4, 2017 6:24 PM in response to Tudie27

100% agree. Turn iDevices that are a couple of years old and are still working perfectly into bricks with a software “upgrade” so consumers will run to the nearest Apple store and open their wallets to replace them with new ones. Really sad indeed what has become of this company. Worst iOS ever indeed if you look at all the other problems users are having. Just unbelievable...

Dec 7, 2017 1:57 PM in response to audioguy2017

Hello audio!


I disagree on your therory because I have an IPhone X and I’m experiencing the same issue. The real shame here is to let people with a problem that lasts for 2 months now and not fixed it yet. So 2 solutions there: 1) they conscientiously let us in that intolerable situation (it’s a shame), or they don’t even know that there is an issue (it’s at the end, a shame)...

Jan 27, 2018 11:11 PM in response to Idsg

The sad thing is that they were all excited about updating the old player to this new one that don't work on any browser.

you think with the 7 updates that they would have released a fix for it in one of them. Maybe in iOS 11.3 the 8th update will have a fix. If not I think I'm done with apple for a while if I wanted an os that didn't work I would have stayed with android. Now my friends have all switched back to the galaxy 8 and say it's great and if there's no fix I may have to do the same at least till Apple gets their crap together. Maybe the iPhone 11 and iOS12.

May 18, 2018 6:14 AM in response to Idsg

So let me get this right. This problem was first reported 8 months ago, over 2000 people have now reported it, but there is still no fix, and worse still, no acknowledgement of the problem from Apple, yet alone a target date for a fix? I’m flabbergasted. I thought the problems i was having were due to my 4year old ipad air, which has just given up the ghost. Having shelled out £319 for a brand new 2018 model i’m not happy that i still have the same problem.

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Video streaming issue with safari & IOS 11

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