Video streaming issue with safari & IOS 11

Hello. Since I updated mi iPad Air wifi+3g with ios11, when streaming videos over the net, video sequences repeat themselves backward (15 seconds loop 3 or 4 times) before to keep playing the rest of the video for 5 minutes and the same issue appears again. I noticed that the timer is not accurate and acts erratically. Tried google chrome, same issue than with safari. My soon iPad Air WiFi and my wife iPad Air WiFi +3g, all os them running ios11 have the same problem. It is impossible to stream videos. Any ideas?

thanks.

iPad Air Wi-Fi + Cellular, iOS 11, 16gb

Posted on Sep 24, 2017 3:15 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2017 5:57 PM

Thank you Tudie 27 ! I downloaded the Aloha app from the App Store and it did indeed solve the problem. Tested it with a few embedded videos over the weekend and found no more issues. It looks like the Aloha app uses a different videoplayer (not QuickTime). Because other web browsers like Firefox use the same videoplayer as Safari they all suffer from the same issue since the iOS 11 update.

I use my iPad for video quite a lot as well. I agree with you that iOS 11 has been a major disappointment. I have two other iOS devices that still run iOS 10.3.3 (because they can’t be updated to iOS 11) and they have no problems at all with video streaming in Safari.

What is even more disappointing is that Apple hasn’t done anything to address this two months after iOS 11 was released. There must be millions of people who are experiencing the same problem and Apple just doesn’t seem to care.

110 replies

Dec 30, 2017 1:14 PM in response to Idsg

All my apple device (iPhone X, iPhone 7 Plus, iPhone 6SE, iPad Pro 12.9, iPad 2 and iPad Mini) are useless for video streaming (live TV streams and download streams). I use now a Surface Pro or a cheap dirty Android device (which I got from my provider fro free after complaining) to watch video streams. iOS 11 devices constantly stop playback (after a few minutes) or fall in endless video loops (play a minute and then stop, lopp back 4 secs, play again for 5 secs, go back 4 secs aso). I waited out all the updates for iOS 11 and I reset network settings, but still no improvement so I decided to wirte here. I could manage to revert my iPad Mini to iOS 10 and it works fine again.

Dec 30, 2017 7:00 PM in response to Tudie27

Hi Tudie, I did this quite early after the first problems and after the first fixes didn't improve the problems. I downloaded the file to do this from the German MACLIFE http://www.maclife.de/ratgeber/downgrade-kehren-ios-11-zurueck-ios-1033-10096002 .html, but it also says that apple does only allow going back to previous OSs until after a short time. Maybe it is still possible. Sure there are also English language pages showing how to do this. Basically you download the respective (original apple) iOS10 file via PC or MAC and then use iTunes to downgrade the apple device with that file. Only make sure that you have the correct file fitting to that device. All the best from Japan. Uwe

Feb 24, 2018 4:02 AM in response to Idsg

I have an IPhone 6 S Plus. The “TV App” is horrible. It was fast for the first two weeks streaming. Now it’s choppy and slow. Says I don’t have enough storage but then I checked my storage and it says I have more than enough. I just got this thing.

Nov 19, 2017 1:10 PM in response to Idsg

Has anyone here bothered to try another third party iOS web browser, other than Safari?

Chrome?

Firefox?

iCab?

Opera?

Dolphin Web browser?

Perfect Web browser?

Aloha Web browser?


Any issues with embedded videos in these browsers?


I use Firefox and Perfect web browser and, also have iCab.

Someone post a link of a website with an embedded video that I can, at least, check these browsers for issues with embedded video content.

Jan 31, 2018 12:05 AM in response to Johnnyleen

This conversation is surely be monitored. I was very frank about my feelings torwards Aple because I cant use any of my 5 device anymore afetr upgrading to iOS11 (which is not true because IhopneX had it already installed)... streaming wont work evenm after the latest upgrade. So as I say I was maybe too frank and wrote in German so my posyt got deleted.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Video streaming issue with safari & IOS 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.