iPhone 8 bluetooth issues

My new iPhone 8 is having all kinds of wonkiness with bluetooth. It refused to pair with my AirPods, repeatedly dropped connection to my 2016 car, routinely loses connection with my series 1 watch and refused to connect to unlock my laptop (all things that I had no issues with before moving over from my iPhone 6). Apple support told me to erase all content, reset and go through a reinstall from a backup (and all the password re-entry etc.) which I did wasting a couple hours of my day. Their remote diagnostic said bluetooth was fine and some of my apps (none to be named) had problems necessitating this restoration from backup. Needless to say, the issue does not seem solved. Anyone else having bluetooth issues with the iPhone 8? All of these bluetooth connectivity issues worked flawlessly on the 6 (with iOS11 and all prior iterations I had) so I may just sent the 8 back and live w/ my 3 year old battery for a while longer.....

iPhone 8

Posted on Sep 24, 2017 7:41 PM

Top-ranking reply

jeffntamm

Level 1

4 points

Posted on Dec 2, 2017 10:32 AM

Possible fix to some of the issues. We had an appointment at the Apple Store last night and discussed this issue with them. My wife's Ford Explorer was dropping the bluetooth out intermittently during phone calls and even when not in a phone call. Her watch would also disconnect at times. The weird thing was we discovered that she could play music and it would not drop out when streaming music through bluetooth. We told the Apple Genius that we had restored the phone from a backup several times and that did not fix the issue. The Apple Genius felt strongly that the backup had something corrupt about it so he suggested that we restore this as a new phone and not restore from the backup any longer. We had to manually save all of the photos and contacts to a hard drive before doing this. Once we restored this phone as a new phone, we then added all of the photos and contacts again from the hard drive. We also had to add all of the apps manually. Finally, we tested making phone calls several times and we have not had an issue once. This may help some of you in the future. It is a long process so be prepared for this to take a few hours depending on the amount of files that you have. Good luck!

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245 replies

Jan 18, 2018 6:31 AM in response to Rayloriure

I have an iphone 7 w/iOS 11 and have a similar problem. When the phone call is more than several minutes the phone will connect to my Bluetooth home phones. This is really annoying. I have to manually switch back to the apple headset. I haven’t noticed the problem when I’m not using the headset. This has been a problem with the new iOS 11 versions. I don’t remember it before that.

Jan 30, 2018 5:19 PM in response to Rayloriure

I have IPhone 8 Plus with latest software update. The Bluetooth streaming in my Mercedes e350 is terrible. Skips constantly. I can correct the problem by turning off Bluetooth in Settings , turning on again and wait until the car finds last device. If doing short trips, in and out of car constantly this can be pretty annoying. This does not happen with updated 6 plus or 7, owned by others in the family. This is specific to iPhone 8 Plus I purchased. I am seriously thinking of replacing the 8 plus with a 7 plus if Apple does not come with a bug fix soon.

Mikey89

Level 1

20 points

Apr 12, 2018 3:34 AM in response to Al_H

I had a similar problem and after trying everything to fix it, I had to erase my phone and manually add back my apps (ie not use the backup). At some time the backup got corrupted, I guess. I’ve used it for several days and (knock on wood) haven’t had any more problems. Sure it was a pain to do, but my iPhone 8 works right at last!

Oct 29, 2017 10:15 PM in response to Rayloriure

I have just purchased an Iphone 8 Plus and it will not connect to my Jabra Bluetooth headphones

Csound1

Level 9

60,063 points

Jan 30, 2018 4:39 PM in response to deggie

"Every single one" includes all iPhones, but as yours and at least mine does not suffer from it the warning above is bogus.

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iPhone 8 bluetooth issues