iPhone 8 bluetooth issues

My new iPhone 8 is having all kinds of wonkiness with bluetooth. It refused to pair with my AirPods, repeatedly dropped connection to my 2016 car, routinely loses connection with my series 1 watch and refused to connect to unlock my laptop (all things that I had no issues with before moving over from my iPhone 6). Apple support told me to erase all content, reset and go through a reinstall from a backup (and all the password re-entry etc.) which I did wasting a couple hours of my day. Their remote diagnostic said bluetooth was fine and some of my apps (none to be named) had problems necessitating this restoration from backup. Needless to say, the issue does not seem solved. Anyone else having bluetooth issues with the iPhone 8? All of these bluetooth connectivity issues worked flawlessly on the 6 (with iOS11 and all prior iterations I had) so I may just sent the 8 back and live w/ my 3 year old battery for a while longer.....

iPhone 8

Posted on Sep 24, 2017 7:41 PM

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Posted on Dec 2, 2017 10:32 AM

Possible fix to some of the issues. We had an appointment at the Apple Store last night and discussed this issue with them. My wife's Ford Explorer was dropping the bluetooth out intermittently during phone calls and even when not in a phone call. Her watch would also disconnect at times. The weird thing was we discovered that she could play music and it would not drop out when streaming music through bluetooth. We told the Apple Genius that we had restored the phone from a backup several times and that did not fix the issue. The Apple Genius felt strongly that the backup had something corrupt about it so he suggested that we restore this as a new phone and not restore from the backup any longer. We had to manually save all of the photos and contacts to a hard drive before doing this. Once we restored this phone as a new phone, we then added all of the photos and contacts again from the hard drive. We also had to add all of the apps manually. Finally, we tested making phone calls several times and we have not had an issue once. This may help some of you in the future. It is a long process so be prepared for this to take a few hours depending on the amount of files that you have. Good luck!

245 replies

Feb 20, 2018 6:19 AM in response to Rayloriure

I'm on an iphone8+ with a Subaru Outback 2013... worked flawlessly with my iphone6 but with my 8+ it won't auto-connect, and only connects manually with the car stereo half the time. Once it's connected it works, but what is this? 2004? I feel like I'm back in the digital dark ages.


FYI - I updated my ios to 11.2.6 last night and still the same problem.

Mar 25, 2018 10:14 PM in response to Pastafaria

Another person wrote.these are the messages in my mail box


It’s been almost 3 months since I first contacted Apple about this problem. Today I got sent to an Apple Store for then to do more testing on the phone. They could see how many times I’d been in contact and decided to just replace the phone with a new iPhone 8. It’s no surprise that now that I’ve set it up and paired it with my car, it’s doing the same thing the original phone was doing with disconnecting and reconnecting. I’m waiting on a report from the Apple case manager to send to the telco my contract is with, in the hope that they’ll agree to take the phone back and terminate the contract. I spoke to them a couple of days ago and they were willing to consider it if I provided evidence of the problem.

Apr 13, 2018 4:57 PM in response to Rayloriure

I have a 2012 Hyundai Elantra which I have owned since new. I have not ever had a problem with Bluetooth until I recently purchased an iPhone8+. Bluetooth randomly drops out whether I am listening to a podcast or in the middle of a telephone call and I have to manually reconnect. I can drive for one hour with no problem then once it happens the first time it will happen every 5 to 15 minutes from thereon. I have reset the phone and tried all of the online advice to rectify the problem and no success. Given the numbers in the threads on this topic, I would strongly discourage anyone from buying this phone if it is not too late and until Apple admit that there is a problem and show the slightest interest in fixing it.

Oct 19, 2017 8:40 PM in response to MielNC

I have the same issue as others have described had the iPhone 8+ for about 3 weeks now and I hate it. Apple really needs to take this issue seriously as this could be a major liability issue for the company, as bluetooth allows the phone to be handsfree. Apple needs to own this issue and fix this asap or I am returning my device shortly.


Shame on a company that is suppose to be worldclass producing third class hardware/software. I cant belive the most basic feature does not work in a reliable manner. Apple work on getting the basics right before you move onto offering complex features!

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iPhone 8 bluetooth issues

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