Iphone 8 plus low call volume

Hi there,


I recently purchased the iPhone 8 + and the issue i am having is very low call volume while off loudspeaker. I also have an iphone 6 plus running IOS 11 and the difference in volume on calls is enourmous. I already tried switching off “phone noice cancelation” with little improvement. Everything else on the 8 + works perfectly therefore its hard to believe that there is a defect.


Can anyone offer any advice? Or is someone experiencing similar issues? Would appriciate any and all help!


Thanks in advance

Posted on Sep 25, 2017 7:45 AM

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Posted on May 15, 2018 12:20 PM

Is there a clear plastic protector covering the face of the phone? I felt really dumb when I realized that was the case with my volume when on calls. I kept the cover on when I bought the phone, but it covers the earpiece.

78 replies

Nov 25, 2017 4:34 PM in response to Pleaseloveme

Nobody hacked your phone and Bluetooth and Wifi are supposed to stay on in iOS 11 by design. You can toggle them off from the network or Bluetooth device you were connected to in Control Center (but the Bluetooth and Wifi radios are still on - again on purpose) or if you feel for some odd reason you must turn off Wifi o Bluetooth (though there is no reason to ever do so as it inhibits the functionality of your phone), you turn them off completely in Settings > Wifi or Settings > Bluetooth.


You can return your phone, but you appear to not fully understand how it works. You'd be a good candidate to go to iBooks and download the iOS 1 user manual.

Dec 28, 2017 8:42 AM in response to lobsterghost1

I've followed this discussion as I recently called someone over skype and the experience was agonizing, barely heard anything and felt embarrassed to own such a phone.

I admit to not understand how this phone works, if it even works.

You say keeping bluetooth active at all costs is by design in ios 11 yet to you send us ignorant folks to read a manual for ios 1. I hope it was just a typo.

Both forum and iphone wear from this moment the tag: unfriendly, alien.

Dec 28, 2017 8:48 AM in response to vt8235

I didn't call you ignorant. I just pointed out you don't seem to understand why things are as they are and reading the User Guide would likely help you. I guess I'm just one of those nerds who likes to understand my devices better and I always read the user guide, not just on my iDevices, but on every device I spend my hard earned dollars on. Silly me.


If you feel there is something wrong with your iPhone, schedule an appointment at your Apple Store Genius Bar and have it evaluated. If there is a defect, it will be replaced.

Aug 16, 2018 11:59 AM in response to PavNL

Have been hearing about how great iPhones are so I made the jump from Android to iPhone 8 Plus. Seeing such a basic problem (this volume issue) hasn't been fixed after almost a year, Apple is about to get their phone back. Missing such a problem in QA and testing is one thing. Ignoring it for a year is quite another.

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Iphone 8 plus low call volume

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