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jamal1974 Author

Level 1

53 points

Iphone 8 voice quality issue

Hi,

I got the Iphone 8 on 20th Sept 2017. Transferred data and all settings from my Iphone6s. Took few hours. Started using the phone since then have mainly two issues which are bugging me.

1- True Tone on Iphone 8 gives orangy pictures and the same picture on Iphone 6s looks more brighter and 'whiter'. Turning the True tone helps but again Iphone 6s shows the picture slightly brighter and better than Iphone 8.

2- Voice quality of Iphone 8 seems hollow and not clear as compared to 6s. I have tried the same network on both phones. Have tried different SIMs too. Iphone 8 is louder but the voice quality seems suppressed or 'voice coming from well'. It is not bad, but I can tell the difference. if it was at least same as 6s, then OK, but it seems slightly worse off.

If any one has experience of the above or have any suggestions that would be helpful. Else the phone is getting back for refund. I don't see much difference from 6s to 8 (for the usage I do).

Many Thanks.

iPhone 8, iOS 11

Posted on Sep 25, 2017 2:43 PM

Best reply

Jorgedaniloveliz

Level 1

13 points

Posted on Oct 7, 2017 3:18 PM

I bought 2 8+ and both have a muffled voice. People in the other end constantly ask me to speak louder or complain that they can’t hear. I exchanged one of the phones to see if i just got unlucky but the same problem resurfaced with the exchange. Thinking of returning both phones at this point.

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83 replies

jojoswe

Level 1

8 points

Aug 19, 2018 12:59 AM in response to maggie1909

According to many many threads, this issue is for all models 7-X. I have given up and gone back to 6s, A very very expensive experience since apple refuses to acknowledge there is a problem.

Aug 22, 2018 5:28 AM in response to jamal1974

Having same problem w/ hollow sound on my new iPhone 8. Seriously considering returning it.

Aug 28, 2018 8:41 AM in response to jamal1974

If your phone is in a case remove it out of it and then try calling. That was my problem.

Sep 6, 2018 5:05 PM in response to rgroefer

I have same problem on a 1 month 8plus. Today I exchanged the phone for a brand new one. SAME PROBLEM.

Sep 7, 2018 2:24 AM in response to AppleDan1

It is hard to tell if it is a Sprint problem, or an iPhone 8 and 8 Plus specific problem. I’ve thought about changing carriers to see if I have the same problem.

Sep 7, 2018 5:08 AM in response to richardrm51

We have the voice quality problem between two iPhone 8 Plus‘ on Verizon. Don think it’s the carrier.

Sep 7, 2018 5:33 AM in response to Rob1sonjr

I have ATT it’s the phone. I had no problem on my 6 plus phone and my wife had no problem on her 6 phone

Sep 9, 2018 11:40 PM in response to rgroefer

My incoming call sound is really bad what can I do about It?

Iphone 8 voice quality issue