Level 1

25 points

macOS high sierra Finder not responding

Hi guys

I upgraded my operation system to macOS high sierra. After installation finished. I realised the file on my desktop is not showing up.

I clicked on finder, it is not launching.
I went to force quit, find out "finder not responding".
Third party app still working.
Searching in spotlight, file result still showing up. But click on the result, nothing happen.

I thought it was my mac indexing the data. but It's been couple of hours, still like this.

i have a lot of data
15 inch Macbook with Touchbar
iCloud drive is turned on

Thanks.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13), 2TB 2.9 GHz Intel Core i7

Posted on Sep 26, 2017 12:32 AM

Top-ranking reply

tomvonizmir

Level 1

14 points

Posted on Jan 5, 2018 8:34 PM

I had this issue after upgrading to High Sierra on my September 2017 Macbook. After being unable to find a solution on forums etc I contacted Apple Support. They directed me to start in safe mode; which helped for a few days. After it occured again I contacted Apple again. They said there must have been an error during download and installation nof High Sierra. They recommended best solution would be to re-download and reinstall High Sierra. I didn't do it. After a while I decided to disable all "finder integration" for Dropbox etc. After that, Finder works fine. No lags, no lock-ups, no force-quits needed. I recommend that you disable all finder integrations for cloud storage solutions.

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66 replies

Oct 6, 2017 5:34 AM in response to iChina

Same problem. plus my external drives are not mounting as well. Downloading the new Supplemental Update, but it is restarting with some error after 100MB. Please Help😢

Oct 8, 2017 2:54 PM in response to iChina

I have the same problem. Finder not responding. I made a few restarts but nothing helps.

I wish I never upgraded to High Sierra. 😠

Kajuma

Level 1

9 points

Oct 8, 2017 10:47 PM in response to ferelvishal

The supplemental Update didn't address this problem; the Finder problem persisted even after I did a clean install of the updated release of High Sierra.

Oct 8, 2017 10:46 PM in response to Kajuma

Actually mine was a brand new iMac 5k 2017. Same problem. Not just old products.

simardj

Level 1

4 points

Oct 12, 2017 9:50 AM in response to iChina

I'm back with the same problems Finder do not respond😠

I left my macbook pro run for more than 24hrs and I still have the same problems

fotodada

Level 1

4 points

Oct 18, 2017 1:37 PM in response to iChina

I have same issue with my MacBook Retina 2015.

bestbear

Level 1

4 points

Nov 10, 2017 2:09 PM in response to iChina

MacBook Pro (Retina, 15-inch, Mid 2015) The Finder crashes when I attempt to get to an SFS network share.

Kajuma

Level 1

9 points

Nov 13, 2017 9:59 AM in response to scarter4

What method (other than dragging the drive icon to the Trash) did you use to power down the USB drive?

scarter4

Level 1

8 points

Nov 13, 2017 11:12 AM in response to Kajuma

I just did the power off switch on the external drive.

Seewhon

Level 1

4 points

Dec 15, 2017 5:18 PM in response to Kajuma

I have the same situation as yours. Luckily that's the only problem i faced. Anyone can help, please?

Dec 20, 2017 11:47 AM in response to iChina

It's happening every few days with this new update (macOS High Sierra - version 10.13.2). 😕 The previous version had other issues. They were resolved and now Finder is acting up. Ugh.

Dec 24, 2017 2:09 AM in response to John Galt

Very helpful comment indeed!

Jan 5, 2018 1:55 PM in response to TeeBee1974

I just "upgraded" all work computers to High Sierra.

I am having the same problem, so very frustrating.

Worst OS upgrade that I can remember.

Can you say "Vista"?

Mac Drew

Level 1

4 points

Jan 6, 2018 12:58 AM in response to Beachman785

How many monitors on your work computers?

lrstacks

Level 1

13 points

Mar 16, 2018 8:04 AM in response to RoverJosh

I just tried this method, and -- so far -- Finder is again working as it should.

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macOS high sierra Finder not responding