macOS high sierra Finder not responding

Hi guys

I upgraded my operation system to macOS high sierra. After installation finished. I realised the file on my desktop is not showing up.

I clicked on finder, it is not launching.
I went to force quit, find out "finder not responding".
Third party app still working.
Searching in spotlight, file result still showing up. But click on the result, nothing happen.

I thought it was my mac indexing the data. but It's been couple of hours, still like this.

i have a lot of data
15 inch Macbook with Touchbar
iCloud drive is turned on

Thanks.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13), 2TB 2.9 GHz Intel Core i7

Posted on Sep 26, 2017 12:32 AM

Top-ranking reply

tomvonizmir

Level 1

14 points

Posted on Jan 5, 2018 8:34 PM

I had this issue after upgrading to High Sierra on my September 2017 Macbook. After being unable to find a solution on forums etc I contacted Apple Support. They directed me to start in safe mode; which helped for a few days. After it occured again I contacted Apple again. They said there must have been an error during download and installation nof High Sierra. They recommended best solution would be to re-download and reinstall High Sierra. I didn't do it. After a while I decided to disable all "finder integration" for Dropbox etc. After that, Finder works fine. No lags, no lock-ups, no force-quits needed. I recommend that you disable all finder integrations for cloud storage solutions.

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66 replies

lrstacks

Level 1

13 points

Mar 20, 2018 8:07 AM in response to lrstacks

I spoke too soon. Four days later, Finder has again stopped working.

vidFame

Level 1

4 points

Oct 3, 2017 8:20 AM in response to iChina

Having the same problem. It could be a problem of Photos uploading to iCloud because I have more than 100k photos. In fact High-Sierra converted photos and videos and will upload all of them again. This process is currently ongoing because it takes "some" time (days). So far it only happens when I'm not working on my Mac and come back after some minutes. Then I can do nothing, not even the mouse cursor is moving anymore. This already happened at least ten times. I've switched off all Energy Saver and Screen Saver settings because of that. So I see the Mac is still running somehow but it's completely frozen.

DaphC

Level 1

4 points

Oct 11, 2017 7:37 AM in response to Kajuma

Hey Kajuma!

Got the same issue and my Mac is still under warranty (MacBook Pro 2016 with Touch Bar).

I don't think it's a «care only for under warranty product» kind of thing.

I tried to do a PRAM, but am still experiencing graphical anomalies while trying to run Finder.

Rebooted the computer 4 times too...

All the other apps work seamlessly, but Finder is partially ******* me off.

Oct 17, 2017 9:13 AM in response to iChina

It's very strange. I had the problem of the missing menu bard for 2-3 weeks most days. For the last week it has not reoccured. I don't know what changed it.

I did log a call with apple and if it happens again I'll call them. They seem to be open to investigate

Oct 22, 2017 8:00 AM in response to iChina

I agree with skywalker.lee I also removed and then upgraded to the latest version of paragon NTFS for mac and it looks like that solved my specific problem.

msjenfu

Level 1

9 points

Oct 30, 2017 3:09 AM in response to highpointhigh

When you say a reformat, do you mean as if you are starting with a brand new machine again? Conscious of files lost?

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macOS high sierra Finder not responding