Airprint not working after ios11 update

Robert_Neely_II wrote:

Thanks for your useless comment. A lot of us need to use legacy printers that are not Airprint capable. In my case it's a very expensive label printer. We know things "just work" if you do things the Apple way, but we don't have that option. It would be nice if Apple offered more resources to interact with the non-Apple world. I'd settle for an iPad with a USB port so I could plug in my pinter.

You are welcome, always a pleasure to explain to someone that his dependence on free support and software is not guaranteed.

Yep, same here.

I have Windows AirPrint Installer 1.3 installed on Windows 10 where my printer is shared from, with Bonjour print services installed. Tried the guest account, AirPrint account and with a blank password, but no help... continue to see the “security of the connection could not be verified” message from my iOS 11 devices.

Started encountering the security of connection error after upgrading to iOS 11, and the issue is still not fixed with the iOS 11.1 update. My other iOS devices with pre iOS 11 (10.x) still can print to the same printer with the same exact setup, while the iOS 11 devices don’t.

The forget username password button also doesn’t do anything. It doesn't ask for a username or password on the next print request.

Apple needs to fix this.

The simple fact is that the Windows Airprint Installer 1.3 version of AirPrint will not work with IOS 11 on iPhone unless the Microsoft Windows guest account is turned on, and has no password. Anyone who claims to have overcome this problem with some combination of special Windows user and/or password protection has accidentally left their guest account on. The reason appears to be that IOS 11 can not overcome the security challenge presented by Windows AirPrint Installer. Naturally, running Microsoft Windows with an unprotected active guest account is a major security hazard, but if you're just a home user who occasionally wants to print from an iPhone, it's easy enough to write a little batch file to turn on or off the guest account with password temporarily, just when you need it.

1. Turn on the guest account with:

Control Panel>All Control Panel Items>User Accounts>Manage Accounts>Change Guest Options

Click "Turn on guest account"

2. Create file airprint.bat containing:

if X%1==XSTOP goto STOP

if X%1==Xstop goto STOP

if X%1==Xoff goto STOP

if X%1==XOFF goto STOP

:START

net user guest ""

sc start AirPrint

goto QUIT

:STOP

sc stop Airprint

net user guest 09ri09f

:QUIT

3. Run the command "airprint off" to protect the guest with a random password (09ri09f in my case).

4. With this file in your PATH, the commands "airprint on" and "airprint off" will alternately remove

the password from the guest and run the airprint service, or turn off the airprint service and replace the

guest password.

Same problem here, I am so sick of this ********, it worked fine on ios 10 so why change it. So sick of apples crappy new iOS releases, I have had so many issues with it and I find the new multi tasking user interface so horrible, and they have broken hey Siri, it no longer works with the cover closed on iPad, I mean why the **** change it and not to put an option in, I think I am done with Apple crap , time to go back to android for a few years 🙂

So, the question is; at this point in time how can we fall back to 10.3.3?

Without jailbreak or some other hack.

You would think that if Apple is not about to fix it, we could go back to something that works?

With all due respect, if you have to ask abiut the ptinter, you do not understand the scenario.

Airprint is a service that runs on a windows machine that is the controling workstation for a direct connect printer.

I would imagine that Apple has an issue with the ipp protocol perhaps with the connect or open.

By the way, it is not an ipv6 issue either.

Thank you for your reply hopefully it will be addresses soon.

I am having the same issue with our ios11 phones while ios10 continues to works fine.

I did packet captures for the working ios10 case and the not working ios11 case. The error happens when ios11 attempts to enable security (TLS). The windows airprint driver appears to support security but it must be configured with a certificate. I’m not sure how to do this.

It appears that for iOS11, a secure connection for AirPrint is mandatory but for ios10 it is not. Ios10 will warn you that the connection is not secure but will let you choose continue to print anyways. I

Anyone have a solution for this? Did the guest account thing work?

I just tried printer pro lite app it started popping up that message relentlessly, and I understand that maybe a desktop app would help, but I can’t support a software company that would allow those relentless massages rendering the phone useless unless you have lightening fingers.

I was having this problem too after the iOS11.3 update, see my previous post. The forget username and password button wasn't doing anything either on the iOS device.

However something was fixed just recently because I gave up and suddenly it just started working again. I had not changed anything and 2 days ago I tried it again and it is working. The forget username and password button is working now too.

It was thought that iOS11.1 had changed the security requirements for airprint and the airprint service could no longer handle the new security, however now it is working. I do have a password protected airprint user and it does now prompt for the user and password to connect.

My working setup

The windows airprint service on Sever 2016

TLS1.0 and sha enabled due to Microsoft's Computer Backup service limitations.

Password enabled airprint user in Active Directory

iOS device running v11.2.6

Forwarding DNS service on router with slave to domain controller.

Multicast forwarding enabled

I'm noticing that my AirPrint installer does not seem to hold the value of the "Allow Blank Password" checked. Every time I reopen the AirPrint_Installer.exe the check box is unchecked. I have yet to get the lock removed.

It's been a while since I've tried them, but the iOS 10 devices no longer see the AirPrint printer, while my iOS 11 device does, just with the lock on it, and it hasn't prompted me for a username / password. The forget option in the phone does not seem to be working either. I'm resetting my network settings now. Nope. Still got the lock, and doesn't prompt me.

One other thing got me thinking I may not be following the procedure correctly. When I click "Update" in the installer, I get a message: "You may need to restart your ___ for these settings to take effect." There's no "___" though. I have only restarted the service so far, but it seems it's time to give the whole computer a try. Well, I haven't done that yet, but

Set service to run under AirPrint user, and then switched it back to local system.

I did somehow get my iOS10 device printing again, getting prompted for a username and password, but since the AirPrint user now has no password, it's easy to type.

Both firewalls are currently off (not exactly feeling high-security at the moment!).

OK. Repeat the steps above: stop service, Admin CMD prompt, Open Installer as an admin, (notice box still not checked). Clicked update. Got the message that something mysterious needs a restart. Service is not running. So I will click "Start" in the installer app. OK. It's running, but didn't say running, even after a refresh. Was it really not running? Well, it's running now. Now let's go into the iOS11.2.6 device for at test. Ahh... Why not reset network settings. Same old stuff. Connection can not be verified.

I guess it's time to restart the "server" (window10 pro single user license).

OK. After a reboot, the behavior is the same. ios10 works, same lock and message from ios11.2.6 Now resetting network settings on the iOS11.2.6 device. No dice. Same behavior after reset network.

I give up again.

Edit: I just tried adding a password, and the ios10 device works fine, prompting for the username and password again as the credentials were clearly no longer any good. The iOS11.2.6 worked the same as with the blank password. I wonder if the TLS or the other protocols mentioned made the difference.

Because if it’s this program this is the one I had and the one that does not work with IOS11 on windows 10.

So after few seconds of Google search - seeing how long you have fun I came up with that - see if that works for you

PrintDirect on the App Store.

Use at your own risk.

I'm also getting this issue on my IOS devices on IOS11 everything on IOS 10.3.3 works fine

Yes I hope it will work to. I don’t think the comment from the person before was very helpful. This is an IOS issue as all was working then upgraded and it failed also proof as it works on 10.3.3