Apple Event: May 7th at 7 am PT
I was reviewing my saved passwords under Settings > Accounts & Passwords > App & Website Passwords (ios11) and there is one I do not recognize for a comcast account (I don't use comcast). I tried to delete it, but every time I go back to settings, then go back to check the saved passwords again, it's still there.
How do I permanently delete this saved password?
iPhone 7 Plus, iOS 11
Hi,
I had the same issue and I figured out how to remove all those sticky saved password.
First of all I think this is due to the fact that those saved password are "broken" because they don't have any URL (normally you can't save a password without any URL) but maybe sometime Safari (The smartest browser of the univers) will sometime save a password without any URL. My broken entry was from a public hotspot with safari saved from a captive portal (maybe this is why it was broken).
So in order to delete it, I tried to put an URL on the entry. (Sadly there is no way to do if from iOS, you will need to use a Mac with your iCloud configured in it (and make sure to sync the keychain / password with iCloud))
Then in the Applications/Utilities/Keychain Access.app select the iCloud keychain
Then edit the broken entry (you can easily find them shorting the type column and search for "Localized String Not Found)
And then adding an URL
And now they show up on iOS correctly and now if we try to delete them, they will not reappear.
This is why I love Apple, it just work (sometimes).
If your other devices doesn't pickup all the changes from iCloud, try to disable and enable the password sync from your iOS device, I just did it on my iPad.
To be clear, the profile has only ever been on my iPad. I can easily delete the unwanted entry from the Mac which propogates the change to iCloud Keychain and the other devices except for my iPhone. Telenet sounds like it does what the BT WiFi did for me. Whatever these are or are not supposed to do with profiles it doesn’t help get to a solution simply knowing if this was the cause. I’m at the point where I’m just doing trial and error :/
out of interest, have you switched off iCloud Keychain on your device and tried removing the password after? And do you have acces to another iOS device to compare?
I also had this issu3 on my iPhone 6, 5, 4S, Air iPad and iPad 3. I was able to remove the profile and password from the phones by deleting the profile and password from all of them, then turning off keychain, then restarting them. The iPads however did not del the profile and password.
Have the same issue. Never turned on iCloud Keychain though, and this only happens to my iPhone with TWO weird telekom.de entries...which i did travel to EU last year and probably used some free wifi...
I am having this same issue (also a Comcast account). My App & Website Passwords has only this 1 random account - an email I have never seen and a password I would never use. Shady...very very shady.
Go to settings, general, and look for a profile. If it's a Comcast password or account, they're known to add a profile to your device. If you have one, it could be why you're unable to remove it.
As I mentioned, the presence of the profile is likely THE reason you can't delete it. If you remove the profile can you delete this unwanted password?
You may not have reinstalled it yourself, but if you're a Comcast subscriber, it's probably there again. You should contact them to see if it's required to use their services.
iPhone won't delete a saved password (ios11)
