Excessively large files with Compressor on High Sierra

Hi,

I just found out that every single files that I export with my own preset on Compressor 4.3.2 since using High Sierra are :

1. Extremely large: One export before High Sierra was 3.75GB now the same file using the same export is 12.82GB for a 7-minutes long video.

2. Do not play smoothly on QT or VLC

FIY, the Estimated file size shown by Compressor is 30.01GB/Hour... How can a 7 minutes long video be 12GB then????

I double check my Custom Settings and they are the same as they used to be.

Am I the only one with this problem? Any ideas??

Final Cut Pro X

Posted on Sep 26, 2017 4:56 PM

Top-ranking reply

Chris Adamson

Level 1

25 points

Posted on Dec 14, 2017 6:32 AM

It's fixed in Compressor 4.4! Well, at least for me with one project exported from FCPX.

Chris Adamson on Twitter: "They fixed Compressor! Ask for 4Mbps, actually get 4Mbps! Saints be praised! https://t.co/sGa…

View in context

59 replies

Nov 6, 2017 9:06 PM in response to Tom Wolsky

It is mainly affecting Late 2013 MacPro running High Sierra and the final version of FCPx and Compressor... (Clean install with the item above and you can replicate the problem). Don't tell me that they do not have a Late 2013 MacPro around!

Nov 8, 2017 5:14 PM in response to Akiba-Seattle

Thanks, its good to know there is a new version of FCPX around the corner - so a new version of Compressor looks highly likely too.

Has anybody found a workaround for Compressor in the meantime please?

Thanks,

Andy

Dec 7, 2017 8:28 AM in response to Voltaic

Not yet - but I'll be surprised if this update fixes this OS/Compressor bug. It's nothing about it on the update info anyway.

Update: My MacPor tower also crashes and makes the MacPro to restart when I compress jobs longer times - I don't know what happens, but everytime I try to compress hours of files the MacPro is restarted whern I come back and the job is interupted and the job does not continue when I launch Compressor again and I can't delete the jobs from job-list...only if I go to the "history"-folder in the Compressor-folder in Application Support-folder...

This is a mess.

Voltaic

Level 1

54 points

Dec 7, 2017 10:49 AM in response to Jorgen Gustafson

I'm not prone to hyperbole but it's kind of inexcusable that High Sierra is not stable with the Mac Pro 2013 model. I mean, they have to be shipping new Mac Pros with High Sierra right??

PS- there's another easy to replicate issue with this combination when you have a dual monitor configuration. TL;DR, if you have both monitors plugged into your Mac Pro 2013 and the display goes to sleep, the system will not wake up the monitors again and you have to force a restart. This is a mess, indeed....

cal_r65

Level 1

13 points

Dec 7, 2017 2:38 PM in response to Voltaic

This thread is running for almost three months by now, and Apple has not responded - except for telling one user, that they could give him a complicated workaround. And it looks like they did not even publish that.

And they are selling these tools for professional use.

I really like the workflow of the three Video tools, but this is more than annoying - FCPX is crashing regularly on my HS-System too.

Dec 9, 2017 10:01 AM in response to cal_r65

I always (at work) wait 1-2 month untill I update to "new" OS - so I runned Sierra fine until a couple days ago when I updated work machines to High Sierra - that's why this is new for me (I wish I had done morw research before updating...but it's hard to fins stuff if you don't specify it and this thread I would never have stumbled on). It's a sad thing that Apple handle proof like nothing...they update iPhones with the speed of light when a single little bug is reported. :-D

Sep 27, 2017 4:54 PM in response to Akiba-Seattle

Same problem with Share, files are 3 to 4x bigger than usual... Difficult to call this App "Compressor" anymore.

Sep 30, 2017 10:47 PM in response to cal_r65

I am "glad" to hear that I am not the only one... Really weird that Apple did not see that...

cal_r65

Level 1

13 points

Oct 3, 2017 2:40 AM in response to Akiba-Seattle

Akiba-Seattle - please let us know when they are able to help you - or at least have found out, what is happening here.

I found that the same problem is occurring when I export directly from FCPX.

Oct 5, 2017 12:38 AM in response to cal_r65

So, you are telling me that "Apple Device" presets works? I will give it a try and report to Apple.

Can you confirm that you are, like myself on a MacPro (2013)?

Thanks

cal_r65

Level 1

13 points

Oct 11, 2017 2:26 AM in response to cal_r65

Hey, Akiba-Seattle, did you get any feedback?

This still is a problem for me ...

GigzHD

Level 1

25 points

Oct 20, 2017 5:12 AM in response to Tom Wolsky

Can you pin point the feedback button please.

Best

Tom Wolsky

Level 10

152,815 points

Oct 20, 2017 5:17 AM in response to GigzHD

In the application in the Compressor menu.

Tom Wolsky

Level 10

152,815 points

Oct 22, 2017 5:46 AM in response to BenB

Are you seeing large file output from Compressor Ben?

gmulgrew

Level 1

4 points

Oct 24, 2017 3:35 AM in response to GigzHD

Same problem here too with Mac Pro Late 2013.

Has only occurred since High Sierra update.

Having to use old MacBook Pro to run Compressor tasks 😟

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Excessively large files with Compressor on High Sierra