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Excessively large files with Compressor on High Sierra

Hi,


I just found out that every single files that I export with my own preset on Compressor 4.3.2 since using High Sierra are :


1. Extremely large: One export before High Sierra was 3.75GB now the same file using the same export is 12.82GB for a 7-minutes long video.

2. Do not play smoothly on QT or VLC


FIY, the Estimated file size shown by Compressor is 30.01GB/Hour... How can a 7 minutes long video be 12GB then????


I double check my Custom Settings and they are the same as they used to be.


Am I the only one with this problem? Any ideas??

Final Cut Pro X

Posted on Sep 26, 2017 4:56 PM

Reply
59 replies

Oct 20, 2017 4:29 AM in response to Akiba-Seattle

Same problem here.


We have trash preferences of compressor and did not help.


We have 4 Mac Pro Late 2013

3 of them have been updated to High Sierra and all of them have that problem. No matter wich presets ( Default or Custom) we use, the exported file have a huge file size than estimated.


The remaining Mac Pro with Sierra compress with the correct estimated file size.

Oct 22, 2017 5:42 AM in response to Akiba-Seattle

I believe if one waited for the High Sierra update for the video pro apps next week just before the FCP Creative Summit in Cupertino, one would get an app that functions properly with HS. There are a ton of issues with all video pro apps and HS at this time, contrary to the statement Apple posted saying they're already compatible. They've not had HS updates yet, one more week, until then, it's all just beta testing...

Nov 5, 2017 6:35 PM in response to Akiba-Seattle

Update from Apple


"I wanted to let you know that I received a message from Engineering about your case. The report is that the issue is under investigation but because Apple does not have a complete understanding of the issue, it is not possible at this time to promise a solution or predict when the investigation will be complete. Right now, my best advice is to make sure you are keeping your software up to date in case a solution is provided that way.



Also, there is another possibility you may want to explore if transcoding this media to a desired size is absolutely required but it is a bit cumbersome. If you would like to discuss it, please let me know."

Dec 3, 2017 2:39 AM in response to Kevin_VDS

Hi,


When I previously said I have found a perfect workaround for compressing to 1080p at 15Mbps, suitable for Vimeo and Youtube.


1) Export master file from FCPX

2) Import master file into iMovie and Share to Vimeo or Youtube


....may I expand on this.


You can also export a perfectly compressed file to your Mac and select the bit rate and either quick encode or multi pass encode settings.


I imagine this is what Apple would have advised us if the information had been reported on this thread.


I hope this helps.

Dec 6, 2017 1:21 PM in response to Akiba-Seattle

Yes, High Sierra have all my Compressor presets worthless...the files always be in the range of 60-90 mbps after export - whatever I've set (often 10-16 mbps).

I've notised after testing that it's only when you have "multi-pass" - change the preset to "single-pass" and it will behave properly. I hope the Apple tech-people have notised this & I hope they fix it soon (I often want multi-pass :-).

Regards; Jorgen@Sweden.

Dec 7, 2017 8:28 AM in response to Voltaic

Not yet - but I'll be surprised if this update fixes this OS/Compressor bug. It's nothing about it on the update info anyway.

Update: My MacPor tower also crashes and makes the MacPro to restart when I compress jobs longer times - I don't know what happens, but everytime I try to compress hours of files the MacPro is restarted whern I come back and the job is interupted and the job does not continue when I launch Compressor again and I can't delete the jobs from job-list...only if I go to the "history"-folder in the Compressor-folder in Application Support-folder...

This is a mess.

Dec 7, 2017 10:49 AM in response to Jorgen Gustafson

I'm not prone to hyperbole but it's kind of inexcusable that High Sierra is not stable with the Mac Pro 2013 model. I mean, they have to be shipping new Mac Pros with High Sierra right??


PS- there's another easy to replicate issue with this combination when you have a dual monitor configuration. TL;DR, if you have both monitors plugged into your Mac Pro 2013 and the display goes to sleep, the system will not wake up the monitors again and you have to force a restart. This is a mess, indeed....

Dec 7, 2017 2:38 PM in response to Voltaic

This thread is running for almost three months by now, and Apple has not responded - except for telling one user, that they could give him a complicated workaround. And it looks like they did not even publish that.

And they are selling these tools for professional use.


I really like the workflow of the three Video tools, but this is more than annoying - FCPX is crashing regularly on my HS-System too.

Dec 9, 2017 10:01 AM in response to cal_r65

I always (at work) wait 1-2 month untill I update to "new" OS - so I runned Sierra fine until a couple days ago when I updated work machines to High Sierra - that's why this is new for me (I wish I had done morw research before updating...but it's hard to fins stuff if you don't specify it and this thread I would never have stumbled on). It's a sad thing that Apple handle proof like nothing...they update iPhones with the speed of light when a single little bug is reported. :-D

Excessively large files with Compressor on High Sierra

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