Can't edit or share my iPhone photos

Hi,


Since upgrading to iOS 11, I've discovered some strange behaviour in the Camera and Photos app. Any photo which I have taken recently can't be edited or shared. (The icons are greyed out).


Anyone know why this is?

[Re-Titled by Host]


I can still share photos by going into the Messages app and attaching them, just not from the Camera or Photos app. I suspect that once I sync via wifi that makes the photos editable/shareable, but it is annoying to have to do this and not be able to edit them straight away. I suspect a mobile data setting, but no amount of playing around has been able to resolve it.


I have a 128Gb iPhone 6s, running iOS 11.0 (15A372). There's plenty of free space.

iPhone 6s, iOS 11

Posted on Sep 26, 2017 8:45 PM

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Question marked as Top-ranking reply

Posted on Oct 13, 2017 8:14 PM

Hi All,


I think I found the answer. If you don’t have iCloud Photo Library option switched on in preferences for the Photos app then you get this problem. I switched this off when I was trying to save data, and switching it back on resolved the issue.


I hope this helps.


Tom

98 replies

May 16, 2018 6:14 AM in response to sterling r

It didn't work out! restating or any wont work. Still the photo is disable and gray. The only options that are enable: like and delete.


Apple,

  • If you don't know the answer, please don't give folks try and error answers.
  • Give issue to your dev dept. Go and find the bug in Camera source code, or iOS, etc.
  • Then come with accurate solution.
  • Your sol must be accurate and tested

Jun 28, 2018 6:44 PM in response to StoicTheGeek

I must say that as a dedicated apple lover who has spent tens of thousands of dollars over the years on apple products that I'm extremely disappointed with this issue. Ever since I got my new iPhone X I've had this issue and never have time to try and get this fixed- Of course every time I'm in a apple store I ask about it but never got any solution. Now after spending a dream vacation and trying to take pics quickly (often opening up to a blurred screen unable to take a photo but that's another complaint) and then when I do take a pic I cannot even edit them for forward them it just makes me want to toss the phone into the trash and buy a Galaxy. I just don't understand how spending over $1k on the 256gb phone that I cannot take a photo and immediately use it as intended. Nor can I even edit or forward pics from yesterday or a week ago! To me it is so simple that Apple should have made OS update with cloud and photos app to measure if you have open space available on my phone which I do have over 100gb free that all pics taken within the last 30 days are on my phone's storage as those are most often the ones you are using to edit or forward. Then after 30 days they can go into the cloud. A bit like your deleted photos are on a timer before deleted. A simple solution that Apple should have fixed a long time ago. Very disappointing not to see any apple response to this thread. I sadly see a company that used to never release anything unless it was close to perfect to now releasing apps and products that are not close to right and repairing them. You will lose us if this continues in this direction.

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Can't edit or share my iPhone photos

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