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iOS 11 cannot sent videos over text to android phones

Ever since the iOS update I can no longer send videos to my wife’s android phone through text message.

Posted on Sep 27, 2017 3:38 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2017 2:17 AM

Hello Kylebull85.
Welcome to Apple Support Communities.
If I'm understanding correctly, you are having trouble sending videos to your wife's Android phone. I will be happy to help.
Check out the following steps to see if it helps from our article: If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Try these steps first

  1. Restart your iPhone, iPad, or iPod touch.
  2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need to have a cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  5. Make sure that you entered the correct phone number or email address for the contact.



Cheers.
129 replies

iOS 11 cannot sent videos over text to android phones

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