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Itunes 12.7 bug: every song is its own album

Devices: iPhone 7+ IOS 11.1, iPad Mini 2 IOS 11.1, iPhone 4s IOS 9


Since updating to iTunes 12.7 for Windows, albums of MP3's can no longer be grouped by album on my devices. Each song is appearing as a separate album.


NB: this is music being uploaded from my PC to my iPhone, not downloaded from iTunes or the cloud.


After uninstalling 12.7, deleting the .itl file and reverting to iTunes 12.6, (beware iTunes will delete all your device's ringtones and music), music is transferred correctly and groups by Album as expected.


Reinstalling 12.7 reintroduces the bug. Uninstalling and reverting to 12.6 reverses it.


I have seen others reporting the same issue.


Can we get confirmation that this is a known issue and will be fixed, please?

iPhone 7 Plus, iOS 11, null

Posted on Sep 27, 2017 3:43 PM

Reply
74 replies

Nov 26, 2017 10:36 PM in response to mezzuzah12

Yesterday I restored my iPhoneSE and found the same problem. I did resolve as the way you did. Drag and drop and delete and then drag and drop again, the songs will be grouped together.


I don’t know the way easier than this. I want Apple fix this issue as soon as possible because this way takes double time as usual. I wasted my yesterday’s afternoon in order to just add songs to my iPhone.

Dec 8, 2017 11:07 AM in response to turingtest2

Guess what, the bug persist into version iTunes 12.7.2.58.


Workaround seems to be drag songs into iTunes and sync.


If album does not appear in Artists on the phone, it seems to be a sign that the songs are spread out to multiple identical albums. This seems to be the case 9 out of 10 times!


Delete songs from iTunes, and try again.


This is just not ok Apple!

Dec 8, 2017 12:41 PM in response to turingtest2

Tru dat. I used to do it that way all the time, then it didn't work at all, then it worked, and then this new issue happened. They REALLY want you to use the library.


Trouble is, the more items in your library, the slower iTunes is to load. I tried loading my entire collection into the library a long time ago, but iTunes pretty much ground to a halt.


Today, because I'm a wild and fun guy, I spent about three hours loading individual albums into the library, double-checking the tags, then dragging them onto my iPhone, then deleting them from my iTunes library. So far, they have all worked (ie displayed properly as albums on the iPhone). I'm up to the Ls in my collection. Fun times, fun times.


Thanks again, Apple.

Dec 8, 2017 2:29 PM in response to Fan Boyd

Well if you want to see it that way then each to their own. Personally given the ease with which a device could be lost, stolen, damaged, or corrupted it seems daft to me not to have a complete copy of your library ready and waiting on your computer to restore to the device, or a replacement. Likewise I have my iTunes library and all of my other data that I care about backed up to guard against hard drive failure.


tt2

Dec 8, 2017 2:57 PM in response to turingtest2

I don't understand why you're trying to derail this thread by pretending it's not an issue. Apple's insistence on maintaining a mirror copy of a subset of our music and photo library on what might be our valuable laptop SSD space is infuriating and backward to put it mildly. It's sheer bloody mindedness.


Perhaps it's heartwarming for Apple that you'll play along with their anti-consumer belligerence but please don't get in the way of us reporting a well established broken behavior.


But thank you for your input.

Dec 8, 2017 5:43 PM in response to turingtest2

Rather than tell us to how to manage our music in a counter-intuitive way that only Apple enforces - the one thing your average Android user cites as why they hate IOS - let's acknowledge the software has introduced a major bug that completely breaks the conventional, more convenient, drag-and-drop method.


If we are all to be frank, we'd love to ditch iTunes altogether and simply drag and drop the folders of music directly into a common media share that any music player can access. The way Android does it.


If you know of a way to move this forward please let us know.

Itunes 12.7 bug: every song is its own album

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