Itunes 12.7 bug: every song is its own album

Devices: iPhone 7+ IOS 11.1, iPad Mini 2 IOS 11.1, iPhone 4s IOS 9


Since updating to iTunes 12.7 for Windows, albums of MP3's can no longer be grouped by album on my devices. Each song is appearing as a separate album.


NB: this is music being uploaded from my PC to my iPhone, not downloaded from iTunes or the cloud.


After uninstalling 12.7, deleting the .itl file and reverting to iTunes 12.6, (beware iTunes will delete all your device's ringtones and music), music is transferred correctly and groups by Album as expected.


Reinstalling 12.7 reintroduces the bug. Uninstalling and reverting to 12.6 reverses it.


I have seen others reporting the same issue.


Can we get confirmation that this is a known issue and will be fixed, please?

iPhone 7 Plus, iOS 11, null

Posted on Sep 27, 2017 3:43 PM

Reply
74 replies

Oct 12, 2017 4:56 PM in response to Fan Boyd

I prefer automatic syncing to manual management. Organization within the music app ought to be the same whichever method has been used to load the content. Try as I might I only see one copy of each album cover in the albums view, and one copy of each artist in the artists view. In the songs view I'm currently sorting by artist, which is actually album by artist, so I see one cover against each song from the same album in turn as I expect.


User uploaded file


User uploaded file


User uploaded file


Still not sure what it is that you see. 😕


tt2

Nov 1, 2017 6:09 PM in response to Fan Boyd

I am having the same issue and it is very annoying. I thought it will be fixed by the new iTunes update but no. I manually manage the songs in my iPhone and everytime I drag the album folder into my phone, they show up as individual tiles of songs instead of being grouped as one album. Please let me know if you have found a solution to the problem. Thank You.

Nov 10, 2017 12:51 PM in response to Fan Boyd

I'm having this same exact issue, ever since upgrading itunes which it required me to when I upgraded to X. I'm trying to put all the music manually I had before on it and 9 times out of 10 album is split songs as individual albums ....tried every workaround I could find and will not work, tried reinstalling itunes and same issue.

Dec 8, 2017 2:29 PM in response to Fan Boyd

Well if you want to see it that way then each to their own. Personally given the ease with which a device could be lost, stolen, damaged, or corrupted it seems daft to me not to have a complete copy of your library ready and waiting on your computer to restore to the device, or a replacement. Likewise I have my iTunes library and all of my other data that I care about backed up to guard against hard drive failure.


tt2

Dec 8, 2017 2:57 PM in response to turingtest2

I don't understand why you're trying to derail this thread by pretending it's not an issue. Apple's insistence on maintaining a mirror copy of a subset of our music and photo library on what might be our valuable laptop SSD space is infuriating and backward to put it mildly. It's sheer bloody mindedness.


Perhaps it's heartwarming for Apple that you'll play along with their anti-consumer belligerence but please don't get in the way of us reporting a well established broken behavior.


But thank you for your input.

Dec 8, 2017 5:43 PM in response to turingtest2

Rather than tell us to how to manage our music in a counter-intuitive way that only Apple enforces - the one thing your average Android user cites as why they hate IOS - let's acknowledge the software has introduced a major bug that completely breaks the conventional, more convenient, drag-and-drop method.


If we are all to be frank, we'd love to ditch iTunes altogether and simply drag and drop the folders of music directly into a common media share that any music player can access. The way Android does it.


If you know of a way to move this forward please let us know.

Feb 26, 2018 6:47 AM in response to mcerqueirapt

This doesn't work for me.


I have all my music in my iTunes library (nothing outside).


Recently, all songs that come from ripped CDs show up on my iPhone as "Unknown Album".


Here's what i do...

1. make a playlist

2. put songs in the playlist

3. from iTunes, delete all music from the phone

4. Autofill the phone from that playlist (there's plenty of room on the phone)


But, starting maybe a month ago (?) songs from CDs all show up in the right artist, but as "Unknown Album".


Sometimes I can get things straightened out if I screw around with the Sorting values in iTunes. Sometimes that doesn't work. I have tens of thousands of songs, I'm not going to play with sorting options on all of them to work around what is clearly a new iTunes/iPhone bug.

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Itunes 12.7 bug: every song is its own album

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