Itunes 12.7 bug: every song is its own album

Devices: iPhone 7+ IOS 11.1, iPad Mini 2 IOS 11.1, iPhone 4s IOS 9


Since updating to iTunes 12.7 for Windows, albums of MP3's can no longer be grouped by album on my devices. Each song is appearing as a separate album.


NB: this is music being uploaded from my PC to my iPhone, not downloaded from iTunes or the cloud.


After uninstalling 12.7, deleting the .itl file and reverting to iTunes 12.6, (beware iTunes will delete all your device's ringtones and music), music is transferred correctly and groups by Album as expected.


Reinstalling 12.7 reintroduces the bug. Uninstalling and reverting to 12.6 reverses it.


I have seen others reporting the same issue.


Can we get confirmation that this is a known issue and will be fixed, please?

iPhone 7 Plus, iOS 11, null

Posted on Sep 27, 2017 3:43 PM

Reply
74 replies

May 6, 2018 7:08 PM in response to Fan Boyd

This is also happening to me. I've tried copying the files to a different directory, completely removing all the metadata from the MP3 files using Tag&Rename, changing the album title and album artist and artist to all be the same -- mixed results. Sometimes it works, but nothing is repeatable. I have no idea, but it's incredibly annoying that Apple is forcing us to use iTunes to add music to our iPhones and iPads. Just let us copy the darned files over to the device and get rid of that stupid itunes database -- Windows explorer straight to the device or Finder copy straight to the device and be done with it. I am ready to just switch to another maker this has become so annoying and has been going on since the inception of the ipod.


Hey Apple: Fix This Issue Please!

May 12, 2018 7:18 AM in response to mezzuzah12

You cant be serious...... EVERY SINGLE TIME Apple has an update for my iPhone 6s i cringe wondering if its going to screw up my music again...... the worst was doing an update and typical sync and some error glitch Apple TOOK 2500 individual songs that were 110% mine... thats 2500 out of the 7000 i have on here. That “glitch” was 6 months ago and im still finding songs i want to listen to that are missing. Was on the phone with Apple for 6 hours and not a single bit of help to fix.


NOW this latest update is more infuriating bec yes, almost ALL my albums have been broken out into individual tracks appearing as albums making playback consistent a very frustrating issue...... and they havemt fixed it yet????? The best advice so far is to DELETE all of my Albums and just simply start over??? Do you have any idea how time consuming and tedious thats going to be dealing with 25gigs of music??


Hey APPLE please get yourselves together youre supposed to be “the best” yet these errors and issues are FAR TOO COMMON and it feels as if your moral hazard for this is “Oops ... sorry” leaving us to fix the issues caused by your glitches. Ive been ever so disappointed with the itunes/iphone only marriage for the last year with all the problems ive experienced andnif youre gonna make us toe the line by requiring a certain method which is incredibly time consuming in and of itself simply getting new music on my PC into itunes and playing the glitch lottery as new errors or music that simply wont add to my phone that day .... if youre gonna continue to force all your customers to ride a 1 way street then you should have your software and functionality in tip top shape.


HOW AM I SUPPOSED TO FIX THIS LATEST GLITCH where all my songs are broken out to individual albums ... ive yet to see an update or patch to fix this. Im not going to all that work to delete over 75% of my music library off my phone just to have to turn around and re upload them in hopes i get all my sogs right and this doesnt happen yet AGAIN!

This is incredibly disappointing all these mistakes from a company that prides itselfnon flawless software and integration to have some of the most rudimentary software bugs constantly is mind blowing bec youre suppOsed to be APPLE!!

May 12, 2018 7:26 AM in response to PatrykBG

I agree and with their elitest attitude “Were Apple” this SHOULD NOT EVER BE HAPPENING im so frustrated as well and i tried the iphone route for 1 year and back to android bec of ridiculously simple silly bugs that are such an inconvenience to me and my music library


Hey btw is your music player skipping a lot like its on a CD or when searching for a song the music player just jumps back a screen or two before you can select a song or album?


Im using my iphone 6s strictly as an ipod now and its becoming a very unhappy experience anymore dealing with APPLE’s bugs and glitches in their ios updates that no matter how hard you try to avoid the update bec i have to delete more of my personal data memory for each update. I dont want to update right away sometimes but im forced too when postponing and it schedules the update for like 3am that night

Jul 12, 2018 10:25 AM in response to absquatulater

So what the **** is gonna happen when I attempt to add my external 8TB music collection, full of mp3 and Flac files into the library aka the Itunes clusterf--ck?


I predict disaster. Why cant these ******** just undo the crap causing this problem in the first place !!!!



You ever try downgrading an Itunes from 12.XX to an older, smarter version when you are using High Sierra ?


Forget about it!!!!

Jul 12, 2018 10:55 AM in response to Chuckworld

You can create a library on the external drive and/or set the options under iTunes > Preferences > Advanced for Keep... and Copy... so that it doesn't make copies of files you add or move them around. iTunes doesn't read any structure imposed by folder layout, an album is a collection of tracks with a common album title and artist or album artist. iTunes won't read your Flac files. See iTunes for Mac installers for advice on installing an older build.


tt2

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Itunes 12.7 bug: every song is its own album

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